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The initial repair of my vehicle was not to my satisfaction, however, the Crossroads' management acknowledged the issues and went above and beyond to ensure... that they were rectified. I truly appreciate the fact that they do not take their customers for granted at this dealership.
Always fast service, polite staff, and professional facility.
I was truely satisfied with it complete overall service,friendly and family oriented, I would gladly recommend crossroads Chrysler Jeep Dodge to everyone... that I know,thank you
Nice facility very clean and the customer service provided was very great.
This was not any work that i could see or feel in the ride or performance of my vehicle. However i must accept that the dealership did do the work and... my vehicle is safe.
I was online shopping for a Dodge p/u with a diesel motor. I found a really nice 2015 Dodge 3500 they had on the lot. From the start all employee's there... were really helpful. I texted them, stating that I lived far away and would like some more pictures before I took the trip. I had a flood of pictures withing minutes. The next morning I was down at the dealership where I met Frank Long. A really nice guy from the start. He wasn't pushy about selling a vehicle. He listened to what my concerns were and made every accommodation I asked. Frank and I went for a test drive where he let me really get a feel for the truck to make sure it was a fit for me. After we got back he simply gave me options for purchase if I chose to do so, still never being overbearing and trying to just complete the sale then move on. In fact he pretty much spent the whole day with me just shooting the breeze while waiting on the paperwork to go through. Other car dealers need to use this dealership as an example of how car sales should be; actually caring about what the customer wants. Frank really needs a raise if his bosses are listening!!!!
Have done business here since moving to the area in `05. Sales and finance staff are the very best.
Professional, knowledgeable, friendly - this is the kind of service we received at Crossroads Chrysler, Jeep and Dodge. No hassles whatsoever. Frank Long... was an awesome salesman and took care of us from beginning to the very end!
I was looking to purchase a new vehicle for and with my wife, we came to your dealership because my wife wanted to look at the jeep Cherokees. she fell... in love immediately. .after the test drive she was sold, our salesman was knowledgeable and professional , as was the whole team, sales, finance and the general Manger. OUR EXPERIENCE WITH YOUR DEALERSHIP WAS EXCEPTIONAL AND I WILL RECOMMEND TO MY FAMILY AND FRI ENDS TO SEEK YOUR DEALERSHIP OUT IF THEY ARE LOOKING TO PURCHASE A NEW CAR IN THE NEAR FUTURE. .thank you all again..Billy
Frank Long at Crossroads Chrysler Jeep Dodge did an outstanding job of making sure all of my truck buying needs were met. I started out just looking at... new Rams, and went home with a new 2017 RAM REBEL that is my dream truck! I would recommend them to anyone looking to find a new vehicle, as their team was amazing, even into the late hours of the night, as they stayed to make sure I received everything I needed prior to driving off of the lot! Thank you Frank!