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Brandon Tomes Subaru

(1,646 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2587 (214) 504-2587
Used (214) 504-2698 (214) 504-2698
Service (214) 504-3929 (214) 504-3929

Reviews

(1,646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brandon Tomes Subaru from DealerRater.

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My experience with Tomes Subaru during the car shopping

My experience with Tomes Subaru during the car shopping and buying experience was great. Cian worked with me to help me find the perfect Subaru for my needs. The management was helpful in getting me a price that was reasonable. Quentin in finance made the finance process easy and transparent. He took time to explain options that were important to me. Keisha familiarized me with key features on the vehicle. By the time I drove my new Subaru off the lot, I was comfortable with all the new technology and features. She made a plan to follow up with me after I had time to enjoy the driving experience.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

JH99SO, thank you for sharing 5-stars and noting your time with Cian, Quentin and Keisha! We appreciate your business and your endorsement and we look forward to serving you additionally in the future. Thanks again!

Brandon Tomes Subaru of McKinney did an amazing job with

Brandon Tomes Subaru of McKinney did an amazing job with working out a deal on our new forester! We are happy with the purchase! Nick was very knowledgeable and honest!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

trvsknite, thank you for sharing 5-stars! We're glad to hear Nick is knowledgeable and honest! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Excellent Salesman Christopher Gandara and Finance

Excellent Salesman Christopher Gandara and Finance Manager Addeson Roney. I have purchased (7) cars in past 12 years as I drive alot in my job and this has been the best experience from start to finish. They both explained things important to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

lucky17757, thank you for sharing 5-stars! We're glad to hear Christopher and Addeson did a great job serving you. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Curtis is the best sales person around.

Curtis is the best sales person around. I’ve purchased multiple Subarus from him. He is smart, friendly, professional. I won’t go to anyone else. He provides the best service and goes the extra mile.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Clay, thank you for sharing 5-stars and noting Curtis is the best sales person around! We love hearing he is smart, friendly, and professional! Thank you for shopping with us and taking time to note the experience. See you next time. Best wishes!

I brought my Outback to have ordered accessories

I brought my Outback to have ordered accessories installed. I was told it would be about an hour to complete the work. The service team completed the work and had me ready to go in less than an hour! I was in and out in record time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

joey, thank you for sharing 5-stars! We're glad to hear our team is quick! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Happy with my new car!

Happy with my new car! Curtis took good care of me from start to finish! Absolutely love the new Brandon Subaru Dealership!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

JayB, thank you for sharing 5-stars! We're glad to hear Curtis took good care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

The facility and service were excellent when I bought my

The facility and service were excellent when I bought my car. Nicholas was very knowledgeble and personable. The follow up service has been very good also.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

johnmhoward, thank you for sharing 5-stars! We're happy to hear Nicholas is knowledgeable and personable! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Eric Williams was very gracious when I came in and told

Eric Williams was very gracious when I came in and told him I was not purchasing a Subaru as I had planned. As luck would have it, a last minute trip to a different car dealership and a totally different car brand, changed my mind at the last minute. It was a used car with low mileage. It was totally unexpected and I felt like a puppy with its tail under his but, but Eric made me feel very respected, although of course, very disappointed at my last minute change of mind. A totally positive experience for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

bunster321, thank you for sharing 5-stars! We're pleased to hear Eric Williams provided a positive experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Mr Reid is the guy to see happy with the car thanks to

Mr Reid is the guy to see happy with the car thanks to all very nice building

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

tee1613, thank you for sharing 4-stars! We're happy to hear Mr. Reid earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I recently purchased my 2025 Subaru from Brandon Tomes

I recently purchased my 2025 Subaru from Brandon Tomes Subaru, and the experience was nothing short of exceptional. From start to finish, the entire process was smooth, transparent, and completely hassle-free. A special thanks to my sales Sam Winkel, who went above and beyond throughout the journey. He took the time to walk me through everything—from the Subaru brand story and vehicle performance to its cutting-edge technology and long-term maintenance. His professionalism, deep knowledge, and friendly approach made a lasting impression. I’ll gladly recommend Sam Winkel to family and friends, and I look forward to continuing my vehicle service with Brandon Tomes Subaru. Thank you again, Sam, for making this such a memorable experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

H, thank you for sharing 5-stars! We're glad to hear Sam Winkel and the rest of our team provided an exceptional experience and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!