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Brandon Tomes Subaru

(1,646 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 7:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2024 consumer dealer award
New (214) 504-2587 (214) 504-2587
Used (214) 504-2698 (214) 504-2698
Service (214) 504-3929 (214) 504-3929

Reviews

(1,646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brandon Tomes Subaru from DealerRater.

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Bailey Reid was exceptional in knowledge of the vehicles,

Bailey Reid was exceptional in knowledge of the vehicles, courteous, always available to assist in any way...& other sales personnel were quick to call him if he wasn't at his desk & they also were great to offer any assistance.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

jrltodd, thank you for sharing 5-stars! We're pleased to hear Bailey Reid is knowledgeable, courteous, and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I was well taken care and was not rushed into signing on

I was well taken care and was not rushed into signing on the vehicle I Purchased

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

letriciiakeck, thank you for sharing 5-stars! We're glad to hear our team took good care of you! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Alex made the car buying process very easy.

Alex made the car buying process very easy. He was very polite, professional and very knowledgeable on the car we were interested in purchasing. If we came back to buy a another Subaru, we would definitely call Alex first! The dealership itself was very clean & welcoming. All the people we came into contact with were friendly and ready to help. The paperwork/finance process was pretty seamless & Addison was very thorough going through the final purchase process. Addison was also very friendly, knowledgeable & professional. Great experience overall!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

usnagoose, thank you for sharing 5-stars! We're glad to hear Alex, Addison, and the rest of our team are friendly, knowledgeable and helpful! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Jacob was my sales rep and he was an awesome guy.

Jacob was my sales rep and he was an awesome guy. Easy to work with and made the entire process incredibly smooth!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

darrius, thank you for sharing 5-stars! We're pleased to hear Jacob is easy to work with and provided a smooth process! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Highly recommend, great costumer service, the finance

Highly recommend, great costumer service, the finance process was quick, we definitely return for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

DANIEL, thank you for sharing 5-stars! We're glad to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

Preston is a great sales associate and immediately found

Preston is a great sales associate and immediately found what we wanted, did the test drive and helped with anll aspects of getting to know our new vehicle. Everything went well with QB as well and he was efficient, sociable, and knowledgeable as well. Our walk through with Melody was also great and she helped with more aspects and features of our new outback. Great staff! Thank you!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

ddsmith0021, thank you for sharing 5-stars and noting Preston is a great sales associate. We love hearing QB and Melody were also great to work with. Congrats on the new Outback! We appreciate your feedback and look forward to serving you additionally next time. Thanks again!

My salesman Harry was great to work with.

My salesman Harry was great to work with. The process of buying my Subaru with smooth and seamless. I highly recommend Brandon Tomes Subaru!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Rjjohnson57, thank you for sharing 5-stars and noting that Harry was great to work with! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

Our entire negotiation was done by phone and text.

Our entire negotiation was done by phone and text. We are about 50 miles away so we didn't have to drive there without having an agreed upon price. The process was relatively easy with low stress.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

jesstachow, thank you for sharing 5-stars! We're pleased to hear our team provided an easy, low stress experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

We had a wonderful experience at Brandon Tomes Subaru.

We had a wonderful experience at Brandon Tomes Subaru. From the online application to the test drive to finance, everyone and everything was professional and easy!! I’m excited to be driving my 3rd Outback!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

ape96, thank you for sharing 5-stars! We're happy to hear our team provided a wonderful experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

I was very pleased with my experience!

I was very pleased with my experience! My sales person was very thorough and efficient making the entire purchase the best I've ever had! I will be back for another Subaru very soon, as well as the free snacks! LOL

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

OutbackZ71, thank you for sharing 5-stars! We're glad to hear our team is thorough and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!