Reviews

Average Ratings

4.8
492 lifetime reviews. Includes reviews of Berman INFINITI Chicago from DealerRater.com
  • Great Car Buying Experience

    We have purchased/leased 2 Infiniti's from Berman's and worked with Ken Zeller both times. Great experience....fast, easy and straight-forward! We...


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    We have purchased/leased 2 Infiniti's from Berman's and worked with Ken Zeller both times. Great experience....fast, easy and straight-forward! We live 2.5 hours south of the city and did most of the work over the phone. Once we arrived at Berman's, all that was needed was signatures on the paperwork! And to take a tour of the car of course! We love our Infiniti's and will be back to Berman's to work with Ken for any future purchases!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • "Not leaving till the deal is done"
    July 17, 2017

    Ken Zeller was very accommodating as I test drove several cars and labored between the choice of leg room vs. beauty. Then we negotiated a deal th...

    Berman INFINITI Chicago

    Frank, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!


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    Ken Zeller was very accommodating as I test drove several cars and labored between the choice of leg room vs. beauty. Then we negotiated a deal that met my needs and worked for them as well long after closing time on a Friday night. The after sales service was even better. Ken set up a service appointment and an awesome loaner. I'm thrilled with my car and Berman Infinity!

    Does recommend this dealer
    Berman INFINITI Chicago

    Frank, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!


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  • Solid car buying experience
    July 11, 2017

    Berman Infiniti treated me well from the second I walked in the door. Everyone was very helpful, especially Chloe, and I am now a happy customer w...

    Berman INFINITI Chicago

    Dcole, thank you kindly for your feedback and review. Congratulations on your new Q40 and welcome to the Berman family!


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    Berman Infiniti treated me well from the second I walked in the door. Everyone was very helpful, especially Chloe, and I am now a happy customer with my CPO Infiniti Q40.

    Does recommend this dealer
    Berman INFINITI Chicago

    Dcole, thank you kindly for your feedback and review. Congratulations on your new Q40 and welcome to the Berman family!


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  • Great Company , Great People
    July 11, 2017

    Anthony and Jordan , worked past closing in order to make a deal that made them and us happy. Can't say enough about how much they made the buying...

    Berman INFINITI Chicago

    readfam, thank you kindly for your feedback and review. Welcome to the Berman family!


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    Anthony and Jordan , worked past closing in order to make a deal that made them and us happy. Can't say enough about how much they made the buying process so comfortable.

    Does recommend this dealer
    Berman INFINITI Chicago

    readfam, thank you kindly for your feedback and review. Welcome to the Berman family!


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  • Great service experience
    July 9, 2017

    I just wanted to give an awesome review to the service manger Bill Hans and his team at the Bermans infinity service center Chicago. Bill and his...

    Berman INFINITI Chicago

    Latasha Jackson, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Be...


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    I just wanted to give an awesome review to the service manger Bill Hans and his team at the Bermans infinity service center Chicago. Bill and his team worked with us in resolving a repeated issue with our ac system in our 2012 Qx56. He handled the issue professionally, although we were a bit upset about dealing with the same issue again. We were not having a positive experience with our Infinity and was contemplating trading it in for another non Infinity vehicle. But, thanks to Bill's calm demeanor and him taking time to talk to us in detail we decided to keep our Infinity vehicle. Bill Hans is doing a great job please continue to put your customers first. Thanks again, The Jackson's

    Does recommend this dealer
    Came in for service or repair
    Berman INFINITI Chicago

    Latasha Jackson, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!


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  • Out-of-State Used Vehicle Purchase
    July 8, 2017

    I was a bit nervous about purchasing a car I had not yet seen in person. The staff was very helpful with making it clear on the status and conditi...

    Berman INFINITI Chicago

    Aric, thank you kindly for your feedback and review. Congratulations on your new Q50 and welcome to the Berman family!


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    I was a bit nervous about purchasing a car I had not yet seen in person. The staff was very helpful with making it clear on the status and condition of the vehicle I was committing to. In the end, the Q50 I picked up at Berman's was exactly what I was expecting and I'm very happy with my purchase.

    Does recommend this dealer
    Berman INFINITI Chicago

    Aric, thank you kindly for your feedback and review. Congratulations on your new Q50 and welcome to the Berman family!


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  • Best first car experience!
    July 7, 2017

    This was my first time financing a car and I was very pleased coming to this dealership. Howar was extremely helpful and patient with all my quest...

    Berman INFINITI Chicago

    Jocey235, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman fa...


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    This was my first time financing a car and I was very pleased coming to this dealership. Howar was extremely helpful and patient with all my questions when showing me all the used cars. Howar left us in good hands with Jimmy when he wasn't there. Jimmy was very nice when closing the deal and showing me how to set up my Bluetooth. Highly recommend going to these two!

    Does recommend this dealer
    Berman INFINITI Chicago

    Jocey235, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!


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  • Great experience!

    Anthony, Ray, and Henry were all great when it came to the purchase of my car! If you want great customer service and a straight forward car buyin...

    Dealer Response

    Greg, thank you kindly for your feedback and review. Welcome to the Berman family!


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    Anthony, Ray, and Henry were all great when it came to the purchase of my car! If you want great customer service and a straight forward car buying experience go to Berman Infiniti.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Greg, thank you kindly for your feedback and review. Welcome to the Berman family!


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  • Best experience yet
    July 6, 2017

    Jim was extremely helpful through the whole process. I felt like he was on my side, not like the salesmen I've encountered mant times before. Grea...

    Berman INFINITI Chicago

    Scott1290, thank you kindly for your feedback and review. Welcome to the Berman family!


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    Jim was extremely helpful through the whole process. I felt like he was on my side, not like the salesmen I've encountered mant times before. Great guy.

    Does recommend this dealer
    Berman INFINITI Chicago

    Scott1290, thank you kindly for your feedback and review. Welcome to the Berman family!


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  • Outstanding experience at Berman Infiniti
    July 1, 2017

    Berman's team is outstanding! From Addy, my sales associate to Greg, my finance manager, every team member was helpful, knowledgeable, and passion...

    Berman INFINITI Chicago

    Stephanie, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your...


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    Berman's team is outstanding! From Addy, my sales associate to Greg, my finance manager, every team member was helpful, knowledgeable, and passionate about their product and job. First class experience all around. I love my QX60! Additionally, everyone asked me to please call them directly should I have any questions or need any help with my new car at any time after taking possession. I highly recommend Berman! They offer competitive and fair pricing and their products and service are #1! Thanks Berman Infiniti!! Stephanie

    Does recommend this dealer
    Berman INFINITI Chicago

    Stephanie, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Congratulations on your new QX60 and welcome to the Berman family!


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