[{"id":556328,"personPtyId":53020521,"firstName":"Eddy","lastName":"Lindt","titleText":"Sales Consultant","emailTxt":"elindt@berman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":108,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/3a989d05071c.jpg","drDealerId":28893,"dealerEmpStartDtUtc":"1538352000","industryStartDtUtc":"1538352000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":412159,"personPtyId":38429375,"firstName":"Chloe","lastName":"Alsubagh","titleText":"Finance Manager","shortBioText":"Where were you born and raised?\r\nI was born in Chicago and have lived all over the country and world (California, Georgia, Jordan).\r\n\r\nHow long have you worked for Berman INFINITI Chicago?\r\nI have worked for the Berman Auto Group since May 2017\r\n\r\nWhat is your favorite Infiniti and why?\r\nMy favorite Infiniti is the QX80 full-size SUV. I am drawn to the vehicle's styling, size and prestige.\r\n\r\nYour hobbies outside of work?\r\nI enjoy reading, watching movies and listening to my favorite music. I also enjoy going to the lake and trying all the great food Chicago has to offer.","emailTxt":"calsubagh@berman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":13,"combinedEmpReviewCnt":110,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/a587206a74fb.jpg","drDealerId":28893,"dealerEmpStartDtUtc":"1493596800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":70151,"personPtyId":38432881,"firstName":"Ken","lastName":"Zeller","titleText":"Sales Consultant","shortBioText":"Where were you born and raised?\r\nI was born in McHenry, IL and went to school at McHenry West Campus\r\n\r\nHow long have you worked for Berman INFINITI Chicago?\r\nI started with Berman Infiniti Chicago March of 2011. I have been in the auto industry for 33 years (since 1984) starting with McGrath Auto Group, then the Rohrman Auto Group in 1986 followed by Napleton in 2007.\r\n\r\nWhat is your favorite INFINITI and why?\r\nI'm an advocate for the G37. The power, the torque and the sounds of the exhaust made me an enthusiast for the G.\r\n\r\nYour hobbies outside of work?\r\nI love going to see live music anywhere from 3-5 times a week. I'm a greenthumb and enjoy gardening, flowers, etc. I also enjoy working out and enjoying all the city life Chicago has to offer.","emailTxt":"kzeller@berman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":250,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/8d179e1824a2.jpg","drDealerId":28893,"dealerEmpStartDtUtc":"1298937600","industryStartDtUtc":"441763200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":318352,"personPtyId":38427199,"firstName":"Micah","lastName":"Basarich","titleText":"Sales Manager","shortBioText":"Where were you born and raised?\r\nI was born in Hinsdale, IL and have been raised in the Western Suburbs my entire life.\r\n\r\nHow long have you worked for Berman INFINITI Chicago?\r\nI have been with Berman Infiniti Chicago since March 2016, but have been with Infiniti since 1998 (almost 19 years).\r\n\r\nWhat is your favorite INFINITI and why?\r\nI love the Infiniti Q60 Coupe for it's style and drive, but being 6'6\" I love the QX70 for it's similar attributes to the Q60, but with SUV space and comfort.\r\n\r\nYour hobbies outside of work?\r\nI enjoying going to the gym when time allows, playing my bass guitar and keeping up on movies. I'm a huge fan of the MCU.","emailTxt":"mbasarich@berman.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":101,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/2a9cd0020b2a.jpg","drDealerId":28893,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"912470400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":154048,"personPtyId":38422311,"firstName":"Luis","lastName":"Guzman","titleText":"Used Car Manager","emailTxt":"lguzman@berman.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":87,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/e95e1dd8d800.jpg","drDealerId":28893,"dealerEmpStartDtUtc":"1314835200","industryStartDtUtc":"1141171200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":434489,"personPtyId":38430648,"firstName":"Howar","lastName":"Ruiz","titleText":"BDC","shortBioText":"Where were you born and raised?\r\nI was born in Nicaragua and raised in Chicago, IL\r\n\r\nHow long have you worked with Berman INFINITI Chicago?\r\nI started in December 2016 as a porter and have worked my way up to Internet Sales in the BDC.\r\n\r\nWhat is your favorite Infiniti and why?\r\nMy favorite Infiniti is the Q50. I love the performance and design of the Q50.\r\n\r\nWhat are you hobbies outside of work?\r\nI attend college and on-line courses, write and record music, play basketball and go to the gym.","emailTxt":"hruiz@berman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":51,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/81f4e6fbb052.jpg","drDealerId":28893,"dealerEmpStartDtUtc":"1480550400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":442746,"personPtyId":38431187,"firstName":"Ramon","lastName":"Gonzalez","titleText":"Service Advisor","emailTxt":"rgonzalez@berman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":171,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/bd9a2f8acff4.jpg","drDealerId":28893,"dealerEmpStartDtUtc":"1441065600","industryStartDtUtc":"1020211200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":404753,"personPtyId":38444035,"firstName":"Jimmy","lastName":"Kottler","titleText":"Sales Consultant","shortBioText":"I was born a Red Wing fan. I know what you are thinking...\r\n.\"I better find another car guy no matter how many great reviews Jimmy's got!\"\r\nNo worries. Even Sheldon Brookbank, Chicago Black Hawk 2013 Stanley Cup Champ\r\nrecommends me. We won't have to drop the gloves for you to get great service and a great deal. Click on the link below and call Jimmy for an appointment.","emailTxt":"jkottler@berman.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":108,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/05953e05d9cf.jpg","drDealerId":28893,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":312229,"personPtyId":38440198,"firstName":"Steve","lastName":"Camp","titleText":"Managing Partner","emailTxt":"scamp@berman.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/ed835d49d845.jpg","drDealerId":28893,"industryStartDtUtc":"744163200","certifiedEmployee":false,"deptDscrp":"Administration"},{"id":496317,"firstName":"Kelly","lastName":"Smith","titleText":"Service Advisor","emailTxt":"ksmith@berman.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":116,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/ef3cff3acf91.jpg","drDealerId":28893,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":604942,"firstName":"Anjali","lastName":"Devi","titleText":"Product Specialist","emailTxt":"adevi@berman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28893/employees/e6a6bbaaaca3.jpg","drDealerId":28893,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":623088,"firstName":"Dwayne","lastName":"Allen","titleText":"Service Advisor","emailTxt":"Dallen@berman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28893,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":623087,"firstName":"Julian","lastName":"Tiplea","titleText":"Service Director","emailTxt":"Jtiplea@berman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28893,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":623089,"firstName":"Tony","lastName":"Saldana","titleText":"Sales Manager","emailTxt":"Asaldana@berman.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28893,"dealerEmpStartDtUtc":"1567296000","industryStartDtUtc":"770428800","certifiedEmployee":false,"deptDscrp":"Management"}]

Berman INFINITI Service & Information Center

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:30 AM - 7:00 PM

Berman INFINITI Service & Information Center Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:30 AM - 7:00 PM

Tuesday

6:30 AM - 7:00 PM

Wednesday

6:30 AM - 7:00 PM

Thursday

6:30 AM - 7:00 PM

Friday

6:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2009

30-Day Perfect Car Promise

...


We want your vehicle to be perfect for you. If not, just bring it back and we?ll give you the original purchase price as a trade-in value on any vehicle at INFINITI of Chicago. No matter what the reason, we?ll find the right car for you. Every New and Pre-Owned vehicle receives our 30-Day/700-mile Perfect Car Promise.

"Backed By Berman"

Service

Oil, Filter Change

$39.95 and up*

Tire Rotation

$29.95 and up*

Wheel Balance

$59.95 and up*

Car Wash

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1631 lifetime reviews. Includes reviews of Berman INFINITI Service & Information Center from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 6, 2019

    Had a great experience with my new car purchase. Ken Zeller was the best. He was helpful, patient, and very knowledgeable. Took the time to give me a complete... tutorial of all of the features and bells and whistles. Great guy.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ken Zeller

    Sales Consultant

    (4.9) 250 reviews

  • 5.0 out of 5
    December 6, 2019

    Howar was great! He was very thorough, professional and knowledgable. I purchased a CPO vehicle and he made sure to provide all service documents I requested... in a timely fashion. Would definitely buy another car from him.

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    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Chloe Alsubagh

    Finance Manager

    (4.9) 110 reviews

    Luis Guzman

    Used Car Manager

    (5.0) 87 reviews

    Howar Ruiz

    (4.9) 51 reviews

  • May 28, 2019

    I had a very great time working with my knowledgeable, patient and honest salesman Jimmy he made the whole experience smooth, effortless and quick. The... finance man who handled the paperwork did a quick and exacting job as well. Im very pleased with my infinite from Bermans dealership and couldnt be more happier.... every experience from just questions or my car washes has been wonderful.... they are like family to me and Jim treated me as a father firgure he was defly on every single thing that needed to be taken care of i am highly satisfied.... thanks again u guys....

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jimmy, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman family!

  • 5.0 out of 5
    December 4, 2019

    They welcomed me to the Infiniti family and treated me like royalty, it was a pleasure to purchase from you all and lie definitely be back

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    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Levon, thank you kindly for your feedback and review. Welcome to the Berman family!


    Worked with:
    Eddy Lindt

    Sales Consultant

    (5.0) 108 reviews

    Chloe Alsubagh

    Finance Manager

    (4.9) 110 reviews

    Micah Basarich

    Sales Manager

    (4.8) 101 reviews

    Luis Guzman

    Used Car Manager

    (5.0) 87 reviews

  • 5.0 out of 5
    December 4, 2019

    Howar was expecting me and met me at my car. He was enthusiastic, thorough and helpful from start to finish. Chloe, who had helped us with a vehicle in... the past was the terrific too: efficient, effective and familiar with how our family has financed cars in the past with information at the ready. Steve was kind and welcoming. Overall, a terrific experience.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Chloe Alsubagh

    Finance Manager

    (4.9) 110 reviews

    Howar Ruiz

    (4.9) 51 reviews

    Steve Camp

    Managing Partner

    (4.8) 64 reviews

  • 5.0 out of 5
    December 3, 2019

    Great experience. I was looking to buy a 2013 INFINITI g37x sedan and Eddy and his team really made it happen they were really helpful.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Miltongarcia97, thank you kindly for your feedback and review. Congratulations on your new G37x and welcome to the Berman family!


    Worked with:
    Eddy Lindt

    Sales Consultant

    (5.0) 108 reviews

    Chloe Alsubagh

    Finance Manager

    (4.9) 110 reviews

    Steve Camp

    Managing Partner

    (4.8) 64 reviews

  • 4.0 out of 5
    December 2, 2019

    Great people good service went in and they got the deal done Howard is a great sales rep this is a 5 star dealer thanks

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Isaaceddingswork, thank you kindly for your feedback and review. Welcome to the Berman family!


    Worked with:
    Chloe Alsubagh

    Finance Manager

    (4.9) 110 reviews

    Howar Ruiz

    (4.9) 51 reviews

  • 5.0 out of 5
    December 2, 2019

    The dealership is Awesome! Eddy lindt is beyond amazing! He made this car buying experience so great and I'm so happy I met him! I will return to him for... cars as long as I can- he's not a Salesmen he creates an entire experience for you! Never made me feel pressured or anything!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    jabernathy10, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman fa...mily!


    Worked with:
    Eddy Lindt

    Sales Consultant

    (5.0) 108 reviews

    Chloe Alsubagh

    Finance Manager

    (4.9) 110 reviews

  • 5.0 out of 5
    November 30, 2019

    Needed a copy of my sales receipt for the Secretary of State...called Ken he emailed me a copy of the receipt over night. Ken has been our salesman at... Berman for the last 2 years & because of him we will not go anywhere else for an automobile.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    tyrone6205, thank you so much for your kind words and endorsement. We greatly appreciate you giving us a 5 star rating too. Welcome to the Berman fami...ly!


    Worked with:
    Ken Zeller

    Sales Consultant

    (4.9) 250 reviews

  • 5.0 out of 5
    November 30, 2019

    Went to Berman for service. Ramon helped me out. He kept me informed on what was being done and time frame of service. He was courteous and professional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    serg_villa, thank you kindly for your feedback and review. Welcome to the Berman family!


    Worked with:
    Ramon Gonzalez

    Service Advisor

    (4.9) 171 reviews

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