Berman's Infiniti of Chicago

New 888-375-8871 Dealer Website
Used 888-408-5440 Email Dealer
Service 866-761-9299

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.5
Average based on 36 reviews.
  • Great Car Buying Experience

    We have purchased/leased 2 Infiniti's from Berman's and worked with Ken Zeller both times. Great experience....fast, easy and straight-forward! We...


    Show Full Review

    We have purchased/leased 2 Infiniti's from Berman's and worked with Ken Zeller both times. Great experience....fast, easy and straight-forward! We live 2.5 hours south of the city and did most of the work over the phone. Once we arrived at Berman's, all that was needed was signatures on the paperwork! And to take a tour of the car of course! We love our Infiniti's and will be back to Berman's to work with Ken for any future purchases!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Car buying made easy!!

    I want to thank the team of Chicago Infiniti for making my car purchase a swift, easy and a pleasurable experience. Every one I met was knolegable...

    Dealer Response

    Hi Derie, Thank you so much for providing us the opportunity to earn your business, and thank you again for the great review about our store and ...


    Show Full Review

    I want to thank the team of Chicago Infiniti for making my car purchase a swift, easy and a pleasurable experience. Every one I met was knolegable, courteous and extremely friendly. In conclusion, I would gladly refer my friends/family to Adam, Rick and Steve if they are looking for a new or certified preowned vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Derie, Thank you so much for providing us the opportunity to earn your business, and thank you again for the great review about our store and staff. We look forward to continuing a professional relationship throughout the ownership of your new car. Enjoy your new car and we'll be here to help you, your family and friends when needed. Happy Driving, Infiniti of Chicago


    Hide Full Review
  • Great service

    It was a great place to buy a car thanks Adam Fick

    Dealer Response

    Hi Chris, Thank you so much for the kind words. We will certainly share your post with Adam. Thank you for sharing it with the world! Happy dri...


    Show Full Review

    It was a great place to buy a car thanks Adam Fick

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Chris, Thank you so much for the kind words. We will certainly share your post with Adam. Thank you for sharing it with the world! Happy driving, Berman's Infiniti of Chicago


    Hide Full Review
  • auto purchase

    purchased auto from bermans of chicago along with my trade-in,everything went smooth as we were very pleased when we left,there is no better manag...

    Dealer Response

    Hi Tim, Thank you so much for the opportunity to earn your business. We look forward to serving all your automotive needs throughout our newly-f...


    Show Full Review

    purchased auto from bermans of chicago along with my trade-in,everything went smooth as we were very pleased when we left,there is no better manager than adam fick,check out his reviews for yourself.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Tim, Thank you so much for the opportunity to earn your business. We look forward to serving all your automotive needs throughout our newly-formed relationship. Please know our doors our always open to you, and we will certainly keep in touch with you as well! Enjoy your new car and drive safely! Regards, Berman Infiniti of Chicago


    Hide Full Review
  • Very helpful

    I looked at a used car with the help of Steve Nasser. I did not buy the vehicle as I was just beginning my search process but I found Steve to be ...

    Dealer Response

    Thank you. Please Consider us in the future.


    Show Full Review

    I looked at a used car with the help of Steve Nasser. I did not buy the vehicle as I was just beginning my search process but I found Steve to be very prompt and helpful. At the end he tried to make some deals for me to help sell the car which I appreciated. I would highly recommend working with Steve in the future.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you. Please Consider us in the future.


    Hide Full Review
  • Long drive but worth my time

    I really appreciate the service and treatment this dealership provides. I've been coming to this dealer for over three years an couldn't be happie...

    Dealer Response

    Hi Jean, Thank you for the support and will definitely take into consideration your suggestion!


    Show Full Review

    I really appreciate the service and treatment this dealership provides. I've been coming to this dealer for over three years an couldn't be happier. I do have only one suggestion, maybe a bigger and visible Infiniti sign would definitely help.The service facility is hidden from the plain eye view and in order to locate it, one must look deeply in the area. It took me a little too long to find it, but overall a great experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jean, Thank you for the support and will definitely take into consideration your suggestion!


    Hide Full Review
  • Great facility and excellent service

    I appreciate the prompt and very pleasant customer service. The facilities to wait for services are great. I love that you can take a shuttle to l...

    Dealer Response

    Hi Adrianne, Thank you for taking the time to write a review for our store, your business is greatly appreciated!


    Show Full Review

    I appreciate the prompt and very pleasant customer service. The facilities to wait for services are great. I love that you can take a shuttle to local area while you wait. I also appreciate the location. I no longer have to travel to the suburbs for service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Adrianne, Thank you for taking the time to write a review for our store, your business is greatly appreciated!


    Hide Full Review
  • Nice first time experience

    Good customer service, very reliable car dealer, top notch service area that includes FREE snacks and beverages? ! That's more than enough reasons...

    Dealer Response

    Hi Jaylin, thank you for taking the time to write a review for our store. We appreciate your buisness and looking forward to serve you in the yea...


    Show Full Review

    Good customer service, very reliable car dealer, top notch service area that includes FREE snacks and beverages? ! That's more than enough reasons to continue to come here. Based on my first time experience this will be the place to come to service my car.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jaylin, thank you for taking the time to write a review for our store. We appreciate your buisness and looking forward to serve you in the years to come!


    Hide Full Review
  • Happy customer

    One of my favorite places. This maintenance facility, has treated me incredibly well & wouldn't go anywhere else. This service center is like no o...

    Dealer Response

    At Berman's Infiniti of Chicago we take customer service to another level. Our customer's are extremely important to us and therefore we continue ...


    Show Full Review

    One of my favorite places. This maintenance facility, has treated me incredibly well & wouldn't go anywhere else. This service center is like no other, very professional & knowledgeable guys, who work extremely hard to determine my vehicle needs. They take gentle care of my Baby ( infiniti g37) and she appreciates it. Very grateful I was introduced to this place.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At Berman's Infiniti of Chicago we take customer service to another level. Our customer's are extremely important to us and therefore we continue to do an exceptional job providing the highest quality of customer service. We are extremely delighted to have served you and your vehicle needs!


    Hide Full Review
  • Really good service dealer...

    I have been going to Bermans Infiniti for a while. Been there three times and this particular dealer adapted to the warranty rather than other dea...

    Dealer Response

    Clemencia, we can't stress enough the importance of providing and fascilitating the service and/or buying experience. We're glad we earn your busi...


    Show Full Review

    I have been going to Bermans Infiniti for a while. Been there three times and this particular dealer adapted to the warranty rather than other dealers. I feel that Berman's Infiniti service staff have made everything easy for me. They printed out a sheet with everything that was recommended for my vehicle explaining in detail, and really appreciate that.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Clemencia, we can't stress enough the importance of providing and fascilitating the service and/or buying experience. We're glad we earn your business and look forward in serving you again in the near future!


    Hide Full Review