Bill Walsh Ford Kia Lincoln

3.3 out of 5 3.3
Rectangle 48
Sales 8:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM

Bill Walsh Ford Kia Lincoln Hours

Sales

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2018

Welcome and thank you for choosing the Bill Walsh Automotive Group. For four generations, we have been a family owned business committed to serving all of your automotive needs whether it be sales, leasing, service, parts, body shop, internet, accessories, quick lube or just information. Your complete satisfaction has always been our first priority and we appreciate the opportunity to earn your business. Since we opened the doors of our first dealership on Main Street in Ottawa, our motto has always been:

...



"OUR CUSTOMERS ARE OUR FRIENDS"

""OUR CUSTOMERS ARE OUR FRIENDS""

Service

Wheel Balance

$59.95 and up*

Tire Rotation

$20

Oil, Filter Change

$29.95 and up*

Wheel Alignment (RWD)

$69.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.3 out of 5 3.3
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    August 30, 2019

    Bought a 2014 car from these people in April and found out the title is bad. Been waiting 5 months for the title. Been there 3 times and all I get is the... runaround. They laugh and act like it's nothing. Pretty sad group here. STAY AWAY!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    January 20, 2019

    I’ve bought 2 cars from them. They were great until I needed a repair done before the warranty was up. They said that I’d just have to deal with the problem... because it wasn’t major, and there was nothing they could do. I still had the problem and went over the miles by a few hundred for the warranty and finally took it back. They charged me the full price of the repair, even though I explained that their technician told me there was nothing they could do. I was in contact with the owner as well, who said they’d call me, and never did. They have no regard for their customers because they just want your money.

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    3.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Our Service Manager, Mike, would be happy to help you. Please call him at 815-434-4800. We would like to resolve this for you.

  • May 9, 2016

    One of the best car buying experiences I have ever had. I traveled 250 miles to purchase the vehicle. The car was exactly as stated by my salesman Chris.... Everything was ready to go when I got there. Paperwork, car detailed, car full of gas, etc. The people there were so pleasant to deal with and the price, no dealer in my area could touch. Will be going back when I am in the market for another vehicle.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review, Marty, and for making the trip to see us! We are glad to hear you enjoyed the competitive pricing and no-hass...le car-buying experience we pride ourselves on delivering, and we look forward to seeing you again the next time you're in town!

  • 5.0 out of 5
    April 16, 2018

    Stu Miller is great at what he does! He found us the Explorer we wanted!! We appreciate all the work he did to locate it for us and we know it was not... an easy task!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 29, 2018

    Just purchased a new Kia Sportage SX AWD from Terry Rodgers at the Ottawa dealership. Everything from the email response to my quote request, to the delivery... of the vehicle was up front, thorough, and professional. My wife and I couldn't believe how well the whole process went. Not one glitch. We were allowed to take a long test drive that included interstate, secondary roads, and a bit of stop n' go. Price and trade-in negotiation was not confrontational and we never felt a bit of pressure. It was the most fun we have ever had purchasing a car. They're very proud of the facilities they have and rightly so. Check them out they're worth the ride.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 16, 2017

    I dealt with Tobey throughout the entire process. I could not have asked for an easier and more at ease buying experience. I told her what I was looking... for and she got me an even better deal, a better car, and a great payment. She is the reason I will return and the reason you should buy from this dealership

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, James! We are so happy to hear you had a great experience with us! Tobey will be so pleased to hear your kind words! Come b...ack and see us again sooN!

  • 5.0 out of 5
    July 8, 2017

    Just had the transmission flushed on my Kia Rio and everyone that I had contact with was very pleasant and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 21, 2016

    Have had my Kia for over 6 years. Got a great deal on it! Service is fantastic and always done on time and when promised. Can't say enough about this dealer!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your kind review and loyal business, Karen! We look forward to seeing you again!

  • 5.0 out of 5
    January 1, 2016

    I found a 2015 Ford Taurus on line through Cars.com. I called Bill Walsh Ford and was connected to Isaac. He gave me all the details over the phone and... made me feel confident enough to make the drive from St. Louis, MO. When I arrived on 12-30-15 he had the car in the service center ready to view. The vehicles condition was exactly as Isaac had described over the phone. We took it for a test drive and within a short period of time I was on my way back to St. Louis with my 2015 Ford Taurus. Besides the car buying experience being so pleasant I must mention Isaac met me at the dealership on his day off as it was most convenient for me and while there he followed me to the rental car office and brought me back to Bill Walsh Ford. If you thinking of buying a car contact Isaac and his team at Bill Walsh they will take care of you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write such a glowing review, Tony! On behalf of the entire Bill Walsh family, congratulations on the purchas...e of your new Taurus! We are glad to hear you enjoyed your car-buying experience with Isaac, and we hope you stop by to see us next time you are in town!

  • 1.0 out of 5
    November 3, 2015

    I came in ready to buy only to find the car was misrepresented and then the reply I received was take it or leave it! I left!!!

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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    We are very sorry to hear you were not satisfied with your recent car-shopping experience. We pride ourselves on being honest and completely transpar...ent when it comes to the vehicles we advertise, which is why we find your comments especially troubling. We would welcome an opportunity to learn more about your experience, so we may right any wrongs and improve our processes moving forward. Please contact Bill Walsh Jr., at (815) 252-2323. We look forward to speaking with you and learning how can improve the car-shopping experience we provide to all our customers!

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