[{"id":409598,"personPtyId":31138447,"firstName":"Kitt","lastName":"Kittles","titleText":"Sales Associate","shortBioText":"Hello,I'm \"Kitt\",and I have been apart of the Ford family since 2010.I started with Ford in the greater Atlanta area and quickly excelled to one of the top performers.I left the industry for several years but when I moved back to Florida(2016),I decided to continue my career with Ford.","emailTxt":"Rkittles@elderfordoftampa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":53,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/568d396878b4.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1277942400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":409590,"personPtyId":31138020,"firstName":"Ken","lastName":"Lee","titleText":"Sales Consultant","shortBioText":"Always been able to provide a pleasant buying experience for the consumer.\r\nCustomer Service is my main goal and objective!","emailTxt":"Klee@elderfordoftampa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/9877129ac84a.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1414800000","industryStartDtUtc":"481161600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585432,"firstName":"Tom","lastName":"Strickland","titleText":"Sales Associate","emailTxt":"tstrickland@elderfordoftampa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":123755,"firstName":"Nacer","lastName":"Menouni","titleText":"Business Manager","emailTxt":"nmenouni@elderfordoftampa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":131,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/48cb52d349ba.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":564605,"firstName":"Tony","lastName":"D'Alessio","titleText":"Sales","emailTxt":"tdalessio@elderfordoftampa.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":443179,"personPtyId":33076219,"firstName":"Cesar","lastName":"Castillo","titleText":"Sales Consultant","emailTxt":"Ccastillo@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":67,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/7b2257ca5a88.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1501545600","industryStartDtUtc":"1175385600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":528555,"personPtyId":45191048,"firstName":"Donnie","lastName":"Shinholser","titleText":"Sales","shortBioText":"I just celebrated 21 years of marriage with the love of my life, Leah Shinholser. We have been blessed with 3 amazing kids. My hometown is Perry, Fl. I enjoy hunting, fishing and college football. I'm driven by my faith so my passion is helping people. It would be an honor to help you get into your car/truck/suv and provide you with a fun and easy process. I look forward to helping you!","emailTxt":"dshinholser@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":59,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/8190d8f0ad41.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1517443200","industryStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526895,"personPtyId":44942793,"firstName":"Hasan","lastName":"Sehic","titleText":"Sales","emailTxt":"hsehic@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":49,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/934df2ead146.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1217548800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482756,"firstName":"Eli","lastName":"Osorio","titleText":"Sales","emailTxt":"eosorio@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/48c9a0319880.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":496422,"firstName":"Jose","lastName":"Pagan","titleText":"Sales","emailTxt":"jpagan@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/d3f483359e71.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482753,"personPtyId":40807572,"firstName":"Scott","lastName":"Walls","titleText":"Finance","emailTxt":"swalls@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":114,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/b902b5b3f5c5.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":123752,"personPtyId":31126197,"firstName":"Johany","lastName":"Trespalacios","titleText":"Assistant Service Advisor Manager","emailTxt":"jtrespalacios@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":241,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/f48bebdb55f7.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1322697600","industryStartDtUtc":"1007164800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":496421,"personPtyId":39885960,"firstName":"Charlie","lastName":"McEwan","titleText":"Sales Manager","emailTxt":"cmcewan@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/ffc3d002240e.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"570672000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":555240,"firstName":"Josh","lastName":"Seith","titleText":"Finance","emailTxt":"jseith@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":409646,"personPtyId":31138861,"firstName":"Caroline","lastName":"Guest","titleText":"Finance Manager","shortBioText":"I am a Florida Native and have lived here in the Tampa Bay area my whole life. I have always enjoyed working with people and bartended for 7 years when I decided to get my foot in the door of car sales. This move in jobs started what is and probably always will be my life long career. So that being said I joined the Car business and have been doing this for 3 years and 2 of those years has been with Elder Ford. There is no doubt in my mind that Rob Elder is one of the best owners in the business and a pleasure to work for. We offer a Free Lifetime Powertrain Warranty with all new vehicle purchases and on pre-owned vehicles 2009 or newer and less than 100k miles. He is the only Ford dealer in this region to offer that to his customers. I try my best to strive for complete customer satisfaction as a Sales Professional which is why 50% of my business is through repeat customers. It is my pleasure to help you!!","emailTxt":"cguest@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/1fb3d28f737e.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1420070400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":517937,"personPtyId":42110784,"firstName":"Michael","lastName":"Cash","titleText":"Sales","emailTxt":"mcash@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":104,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/55a37e937a48.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"712627200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":482754,"personPtyId":37715953,"firstName":"Robert","lastName":"Tucci","titleText":"Sales Manager","emailTxt":"rtucci@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/a787a9b2abf8.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":443184,"personPtyId":40145261,"firstName":"Jason","lastName":"Bray","titleText":"General Sales Manager","emailTxt":"jbray@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/f19cbcac6e00.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":419717,"personPtyId":31141767,"firstName":"Jorge","lastName":"Acosta","titleText":"IT Admin","emailTxt":"jacosta@elderautogroup.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":413249,"personPtyId":31136565,"firstName":"Erica","lastName":"Ortiz","titleText":"Service Advisor","emailTxt":"Eortiz@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":47,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/d31efbfd3bfc.jpg","drDealerId":28694,"dealerEmpStartDtUtc":"1459468800","industryStartDtUtc":"962409600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":555246,"personPtyId":52936019,"firstName":"Jason","lastName":"Faiella","titleText":"Service Manager","emailTxt":"jfaiella@elderfordoftampa.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/28694/employees/1246ecd7a613.jpg","drDealerId":28694,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":409647,"personPtyId":31138462,"firstName":"Syed","lastName":"Ali","titleText":"Sales","shortBioText":"If you want a car and a great experience at a same time then I am your Guy! 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Elder Ford of Tampa

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 5:00 PM

Elder Ford of Tampa Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2009

Come check out the ALL NEW Elder Ford of Tampa!

...


Elder Ford of Tampa is your BEST DEAL DESTINATION for a New Ford or any make of Pre-owned vehicles!
The only FORD Dealer in Tampa Bay with a NATIONWIDE LIFETIME WARRANTY!
When you visit our Tampa Bay New Ford and Pre-owned car dealership, your satisfaction is our primary concern. If you value low prices and variety of high-quality vehicles, Elder Ford of Tampa is the first and last place you will need to shop for a new or used car by Ford. The team at Elder Ford of Tampa is proud to serve the Tampa Bay area with quality Ford cars and would like to have the chance to earn your business.

"The only FORD Dealer in Tampa Bay with a Nationwide LIfetime Warranty! We are Your Best Deal Destination"

Service

Tire Rotation

$15 and up*

Oil, Filter Change

$24.95 and up*

New Tires

$49.95 and up*

Air Filter Replacement

$24.95 and up*

RepairPal Certified
View Certification
Requirements

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
2834 lifetime reviews. Includes reviews of Elder Ford of Tampa from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    November 17, 2019

    Overall I was very pleased with customer service, sale, and purchase of my vehicle. I was disappointed upon leaving the dealership being told that my 2019... vehicle did not come with floor mats or a manual, basic things that should be included in my purchase.

    Not Applicable
    Customer Service
    Not Applicable
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Slim Bouchoucha

    Sales

    (4.4) 14 reviews

    Jeff Bass

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    November 17, 2019

    Easy no pressure experience. Everything went some. We felt at ease and had all questions answered. Im not sure how it could have gone any smoother.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Scott Walls

    Finance

    (4.8) 114 reviews

    Charlie McEwan

    Sales Manager

    (4.8) 27 reviews

    Austin Kedrie

    Sales

    NOT RATED

  • June 19, 2018

    So clean. I have now purchased two trucks from here. I will not go to another dealership. In between purchases, I get my service from here too. Excellent... in all aspects. Hasan and Michael were great this past purchase. Trey and Robo are awesome, straightforward and patient.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Hasan Sehic

    Sales

    (4.9) 49 reviews

    Michael Cash

    Sales

    (4.7) 104 reviews

  • 5.0 out of 5
    November 17, 2019

    Easy no pressure experience. Everything went some. We felt at ease and had all questions answered.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2019

    This dealership was very clean. And the staff has professional since. I would visit again and again as my home dealership I'm very proud of Ford !

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Kitt Kittles

    Sales Associate

    (5.0) 53 reviews

    Ken Lee

    Sales Consultant

    (5.0) 33 reviews

    Tom Strickland

    Sales Associate

    (5.0) 6 reviews

    Scott Walls

    Finance

    (4.8) 114 reviews

    Robert Tucci

    Sales Manager

    (4.7) 81 reviews

    Jason Bray

    General Sales Manager

    (4.7) 72 reviews

    Jorge Acosta

    IT Admin

    (4.7) 16 reviews

    Rob Elder

    Owners

    (4.5) 62 reviews

    Jeff Bass

    Finance Manager

    NOT RATED

  • 5.0 out of 5
    November 15, 2019

    The sales man was very patient and sometimes you have to go all in with a customer whether they buying or not And he did just that #awesome job 👌🏾

    Not Applicable
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Cesar Castillo

    Sales Consultant

    (4.9) 67 reviews

  • 5.0 out of 5
    November 2, 2019

    Excellent service provided by Kitt and I was pleased with the whole process!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 2, 2019

    Kitt was amazing! I was immediately welcomed when I pulled into the dealership and Kitt provided an excellent service withing helping me get into my car!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Kitt Kittles

    Sales Associate

    (5.0) 53 reviews

  • 5.0 out of 5
    October 29, 2019

    This is my sixth vehicle I bought from Elder. This was my best experience from the time I drove into service until I left with a new Escape.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Caroline Guest

    Finance Manager

    (4.7) 44 reviews

    Michael Cash

    Sales

    (4.7) 104 reviews

  • 5.0 out of 5
    October 23, 2019

    I had left one dealership completely turned off because their salesman was too pushy and felt uncomfortable. I walked in to Elder Ford and was greeted... by Stan and he was great! He was very friendly and not pushy at all! I highly recommend them!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Worked with:
    Caroline Guest

    Finance Manager

    (4.7) 44 reviews

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