Skip to main content

Ken Ganley Chevrolet of Aurora

(568 reviews)
Visit Ken Ganley Chevrolet of Aurora
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (330) 954-3736 (330) 954-3736
Used (330) 954-3852 (330) 954-3852
Service (330) 954-3844 (330) 954-3844

Reviews

(568 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chevrolet of Aurora from DealerRater.

Want to share your experience with this dealership?

Write a review

Really good experience.

Really good experience. Giuseppe was really nice and super helpful. He was an honest guy who did not at all try to be pushy about anything which I really loved. We were able to negotiate the best price and financing for us in a very professional way. The building was clean as well as the bathrooms. We actually drove an hour in order to look at the car and I’m really happy with our purchase. If you decide to go here in search of your next vehicle make sure to ask for Giuseppe cause he was such a relatable and honest guy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ganley Chevrolet of Aurora. If you have any further questions, please give us a call. We're always happy to help!

dont know what this is

good service very helpful service desk personnel tech people did a good job. alaways had good service purchased quite a few vechiles from this dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet of Aurora! We look forward to your next visit! Take care!

Excellent Service

Thank you to the Ganley Chevrolet team for your great service and attention to detail. We rely on you to keep our Tahoe in the best condition as we strive to achieve 300,000 miles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jane, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

EXCELLENT SERVICE

MY TRUCK HAD AN ODER AND WINDOW WAS FOGGING UP. I WAS JUST PAST THE WARRENTY PERIOD BUT DEALERSHIP PUSHED FOR GOOD WILL CLAIM WITH GM AND FIXED THE HEATER CORE. VERY SATISFIED WITH THE JOB AND EXPERIENCE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

Ganley was great to work with for purchase of a Chevy

Ganley was great to work with for purchase of a Chevy Bolt EUV. I contacted them through TrueCar from out of state and they gave me straightforward information about the vehicles they had on site and when I could come to test drive. After I decided I wanted to buy one but needed to wait for a couple weeks until I could come back they let me put a deposit down to hold the car and they sold it to me upon return without any market adjustment/markups or pushy upsell tactics. Giuseppe was awesome in getting everything ready for our appointment and even installed the all weather floor mats and cargo net for us without charge. I will consider buying from Ganley again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ganley Chevrolet of Aurora

Review of Ganley of Aurora

Dealership exemplifying honesty, integrity, and customer service. Haven?t had a bad experience yet. The staff are a joy to interact with and they?re knowledgeable and passionate about their craft, which is pairing you with a quality vehicle that suits your specific needs. I?d like to take a moment to recognize Austin Canan, who went above and beyond what was expected of him during (and after) the buying process. Canan is professional and easy to connect with. An exemplary employee and proof that Ganley of Aurora labors to provide you an excellent buying experience by hiring only the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you so much for your positive comments about Ganley Chevrolet of Aurora! We can't wait to see you again, have a great day.

Exceptional!

James Reinart & Ken Johnson were amazing to work with! Thank you for the exceptional experience! We love our new Tahoe RST and will continue to send others to Ganley Chevy of Aurora!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ganley Chevrolet of Aurora! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Exceptional Service

Dan and his team always take such great care of me and my vehicles! They get my car fixed and back on the road quickly. Highly recommend the Ganley Chevy, Aurora, OH team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kelly, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

My Experience

I was extremely impressed with the professionalism of everyone who helped us while we were there. They made the car purchase a breeze. Our sales person was so informative, knowledgeable and so incredibly friendly. We were very pleased that there was so much honesty and all of our questions were answered. Such a positive experience all around. They even gave our daughter a teddy bear, and she was just so happy. Our family was so happy with our experience. The sales person?s name was Cassidy, and she was such an amazing person. She was a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Tawny, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

Service Call

The service call was great! Everyone was friendly, professional and helpful. Also car was washed and ready to go quickly as I was told. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Kellie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!