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Overall excellent experience at Car Zone from the purchase and service of my vehicle. Very professional and knowledgeable staff from the owner, salesman... and service department staff. Mr. Jay and Mr. Ben were very responsive in returning calls in a timely manner addressing any concerns I had. Also my salesman, Mr. Ramerio provided excellent services to me and was always available when needed. I highly recommend this dealership for purchasing a quality automobile at a reasonable price with a service department willing to address any issues your may have with your automobile. What a great experience in dealing with all of the staff at Car Zone.
I bought two cars from here and hassle free. This place is an excellent choice and I wouldn't go anywhere else!!!
I am very happy with my car and my general experience here. There is no place in the area, in my opinion, that is worth shopping at if you are looking... for the best deal.
Let me tell you all something. I have purchased 6 vehicles from Carzone USA in the last 6 years. My sister, two cousins and brother-in-law also purchased... vehicles at Carzone. I have NOTHING, but the up most respect for the sales team. The entire staff is HONEST, COURTEOUS, PROFESSIONAL and they treat you like FAMILY. You will not be disappointed by going to Carzone and purchasing your vehicle. I would love for you to go in and Ask for the OWNER Jay (Tell him Mrs. Palmer sent you), ask for Kate (the Finance Manager), ask for Alan (The best Warranty/Salesman guy around)and ask for my girl Rena (she will handle your final paperwork) and as I said before tell them all Mrs. Palmer sent you directly. Listen Carzone will take care all your needs, good credit, bad credit or unsure credit Carzone will work 1000% to get you approved. Trust me you will leave with a BIG Smile, I DID! Today I just drove aware driving my Black Acura MDX Advanced Package with Orange Interior, BABY This thing is Fierce!!! Now go get put in a new ride!
Never got an opportunity to experience any services because the vehicle was sold before cars.com sent listing to me. Apparently, there is a gap between... the time dealers send info and cars.com list vehicles! So Disappointed!!!
Brought my vehicle from the place, everything seemed good but then there wasn't good communication with the employees. They couldn't find the spare key... to the vehicle. They was supposed to call when they found it. The check engine light came on 2 weeks later look the vehicle to the service department HORRIBLE customer service. No follow up no nothing left my car there all day no answers. They order a part for the vehicle 5 months later will calls almost everyday vehicle light still on and no call back yet. I had to get the vehicle fixed myself .
The employees are very helpful, and kind. They help with anything you might need, and answer questions if you have any. As a first time car buyer they... were very friendly and explained everything to me very well. In all the car buying process took about 2 days because since I wasn't too sure about it in the first place. Extremely helpful, and a wide selection of cars to choose from.
The customer service here is horrible, they treat there customers with disdain.
I bought my first car here and it was so easy of a process and they worked with me and made everything happen they said so I must say if I were to buy... a car anywhere it would be here for all future purchases thank you car zone
Excellent service pleasant people to work with. Drop me off at work when I brought my car in for service.