AutoNation Volkswagen McKinney

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Reviews

3.0
103 lifetime reviews.
  • Good Customer Service

    All I can say about Willy is that he is AWSOME! He was friendly, personable, honest, and made the experience of buying my son his first car easy a...

    Dealer Response

    I want to thank you for putting your confidence in Willy Castillo and the rest of us at AutoNation Volkswagen McKinney. We are pleased to hear you...


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    All I can say about Willy is that he is AWSOME! He was friendly, personable, honest, and made the experience of buying my son his first car easy and without the stress and pressure of a salesman. Willy listened to us, and gave us the respect of not calling, or pushing us to make a decision. I would highly recommend going and seeing him, you wont regret it.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    I want to thank you for putting your confidence in Willy Castillo and the rest of us at AutoNation Volkswagen McKinney. We are pleased to hear you and your son had a great first car purchase experience! Do not hesitate to contact Willy, any of the Sales Managers, or me if there is anything we can do to assist you, your family, or your friends. I hope your son enjoys driving his new Mustang GT! Douglas Lucas Customer Relations Manager AutoNation Volkswagen McKinney


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  • nice. but they add an extra 1150 to every car

    So. They offer this package where they tint your car and will replace it if needed. Tire and wheel damage. And nitrogen in your tires. It'...


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    So. They offer this package where they tint your car and will replace it if needed. Tire and wheel damage. And nitrogen in your tires. It's 1150. Automatically added to the advertised price. They can't take it off. Seriously.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great experience

    When I walked in I noticed a clean and inviting atmosphere. And about 5 seconds after that, here comes Willy. He was kind and smiling and ready to...


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    When I walked in I noticed a clean and inviting atmosphere. And about 5 seconds after that, here comes Willy. He was kind and smiling and ready to serve the moment I walked in! He was knowledgable about numerous cars, and was continuously walking back and forth trying to find me the best car with the best deal possible that suited my budget. He made me feel extremely comfortable that this experience was certainly not about him making a few bucks, but about helping to provide me with a practical, beautiful, reliable and affordable car for me and my kids! Thank you so much Mr. Willy for your Kind heart, knowledgeability, and willingness to go the extra mile for me. You are an amazing person inside and out and I was always come back to you for any future car purchase. See you soon!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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