Chris was great--very professional, friendly, and super helpful! I have contacted him a few times with questions, since my purchase, and he has always... graciously taken the time to answer all of them either through email or by phone. It was a pleasure working with Chris! He made my trading for the Cadillac a very positive experience! I love my car!!!
Thank you for your feedback, Patricia! We're so pleased to hear that Chris was a pleasure to work with and helped you have a great experience with us!... If you have any additional questions, feel free to reach out to us. Thanks for choosing Van Chevrolet!
I like my car. When I need to call any of people that I need to talk to they are never available. It is hard to get the help I need. Some times their ...answering machine is full and you cannot even leave a message. G
JoAnn, I apologize for the inconvenience and understand how frustrating that can be. I will check into why this is occurring and correct whatever poss...ible. I want to make sure your questions or problems are always taken care of and want to leave me my direct extension to call me if you ever run into this issue in the future. #877-389-1427. Sincerely, Blake Fanning
The visit was for a routine oil change and tire rotation. Kyle, the service technician, answered all my questions about the condition of my tires. T...he wait was about an hour. The waiting area was clean and pleasant.
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Tyler did a great job with taking care of our car. Thank you, he deserves a raise!!!
Deborah, Thank you for the review. Tyler is a great member of our service team and truly understands how important customers are. As for the raise goe...s, WELL I will recognize him in this weeks meetings and take him out for lunch. I'll even pay. Thank you for your business and trust, Blake Fanning
Very knowledgeable about cars and easy to work with.
Charles, Thank you for the 5 stars and everyone here should always be easy to work with, Sincerely, Blake Fanning
Everyone at that Dealership has ben helpful to me and my wife no madder what if are getting our car serviced or buying a new car so thanks
Michael, Thank you for the remarks. I plan on that always being the case when you visit Van Chevrolet Cadillac. If it ever changes please reach out to... me and I will get involved immediately. Thank you again for you and your wife trusting us with your vehicle. Sincerely, Blake Fanning
Even though the car I was looking sold, my experience with the salesman and manager could not have been better. Just couldn't get back to dealership ...before car was sold. Maybe I can do business with them soon.
Cal, Sorry to hear about the car selling before you got in to the dealership. I will make sure to mention to the managers that we still need to find y...ou the perfect vehicle. Truly, Blake Fanning
Marion was my sales person he was great and his personally was outstanding. He made me laugh and smile through the whole time. Great Car. I would sugg...est Marion to anyone who is looking for a car.
Hi, we really appreciate your positive review! Thanks again for the recommendation, and have an amazing day!
I had a leak that was covered by the power train warranty. Everything was completed as expected.
Kyle, I'm glad we got everything repaired and covered for you under warranty. Truly, Blake Fanning
Van is the only place I will purchase a car or take my car for service. The people there are friendly and knowledgable. My car-buying experience was m...uch easier than I thought it would be. My salesman took the time to explain all the features, hands-on.
Nancy, Thank you for the kind words. We appreciate them. We look forward to taking great care of you and your vehicle. Your trust and loyalty is v...ery much appreciated. If you have any further questions, please give us a call. We're always happy to help! Blake Fanning