Gladstone Dodge Chrysler Jeep RAM

3.8
(314 reviews)
Visit Gladstone Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 8:00am–4:00pm 9:00am–6:00pm
Sunday Closed Closed
New (888) 609-9578 (888) 609-9578
Used (888) 897-3795 (888) 897-3795
Service (888) 438-1124 (888) 438-1124

Inventory

See all 239 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2005.
Gladstone is the only Chrysler Dodge Jeep & Ram dealer in the northland of Kansas City. Serving Kansas City for over 30 years providing a full range of sales service and parts.

Come see the difference at the KC Powerhouse!
Come see the difference with at the KC Powerhouse!

Service center

Phone number (888) 438-1124

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

3.8
(314 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

I always have an excellent experience I Gladstone dodge...

I always have an excellent experience I Gladstone dodge especially with Rachel and with the help of Alton you guys rock keep up the good work. I will always bring my truck to you guys to be worked on. Gladstone dodge is the best.

1.0

I am beyond displeased and aggravated with this...

I am beyond displeased and aggravated with this dealership. I bought a 2014 Jeep patriot about four years ago with less than 20,000 miles on it. I came in today to try to trade it in and they won’t give me anything for it because it might need a new engine. It also has under 135,000 miles on it. Good job taking care of your customers guys. I really appreciate it. I will definitely be taking my business elsewhere and will not be recommending this place to anybody.Also, The manager in the corner office…… Do your job. -Luke Parker

1.0

Crooks and theives horrible dealership

Run from this dealership, they want your money all day long but once you but they will not hold up anything they promise or say. The service department is absolutely the worst dealership service department I've ever seen drive out of your way if you have to but avoid this dealer.

Dealer response

FU it would be nice to know who you are so we can address your concerns. If you wish to hide so be it.

1.0

I really wish I could give no stars because they are not...

I really wish I could give no stars because they are not worth the one star or even negative stars. The absolute worse experience in customer service, all about the money. I have a lemon that I was sold at another dealer brought it here because it's where Chrysler sent me refused to look at it unless I agreed to pay them $150 to just look at it. My vehicle is new and died while driving down a highway just died.

Dealer response

kcjerzgurl it would be nice to know who you are so we can address your concerns. If you wish to hide so be it.

1.5

Nice when they make a sale. Go in for an oil change and 2...

Nice when they make a sale. Go in for an oil change and 2 1/2 hours later finally done. No updates or communication it would lake that long. Mentioned it to manager Jordan, he did not care. They got their money so didn’t care. Would not recommend for maintenance at all.

Dealer response

Rhamilton1525 much like most businesses this year we are very short staffed and having issues keeping enough on duty to complete everything as fast as we would like.

Consumer response

I understand however you can always communicate with the customer the extra time expected or taking instead of brushing it off.

1.2

I feel like it was a one night stand. They loved me while...

I feel like it was a one night stand. They loved me while I was there, then I tried calling them and no one would call me back. Finally called the GM (after no response in 3-4 weeks) and he responded (the next day). I would NOT recommend this dealership. After this experience I’m not sure I would buy another Chrysler product period. Lousy costumer service

5.0

Morgan R was great! He was not pushy with a sale and...

Morgan R was great! He was not pushy with a sale and did not talk too much. He was knowledgeable and knew the inventory. Butch in finance stuck to the payment we needed and didn’t try pushing up sales. He has personality as well!

Dealer response

Thanks so much for the review, Quincy Taylor! Feel free to text this number any time and we'll respond ASAP.

5.0

Saw a add if you bought three tires youget one for a...

Saw a add if you bought three tires youget one for a dollar so I took the old Ford in there they honored it even though it wasn’t a Dodge Chrysler Jeep Ram very very nice service I dealt with Ernie and he did a great job and I’m like say that I will be doing business there again

Dealer response

Thanks so much for the review, Scott! Feel free to text this number any time and we'll respond ASAP.

1.0

mmWould have had my business if they were not either...

mm Would have had my business if they were not either incompetent or dishonest. Asked multiple times about 0% for 84 months was pre-qualified then 2 hours into my 3 hour drive was called to be notified that the vehicle I wanted was for only 48 months. pictures don't always add up on online sites to their website. Was hard to get stickers for vehicles. Some red flags made me nervous about this dealership. I hope your experience was better than mine.

Dealer response

Kyle, The incentives for Wranglers are always posted on the factory site as well as our site. There has never been 0% for anything past 36 months on Wranglers. Looking at your text string with our staff we never showed that 0% for 84 months was an option. Your question was is 0% available on the Wrangler and it is for 36 months.

5.0

This is Melanie and we bought a Jeep Compass 80th...

This is Melanie and we bought a Jeep Compass 80th Anniversary yesterday, 3/18. We bought our vehicle from Troay. He was absolutely so pleasant to work with! He is very knowledgeable about the vehicles and very honest and kind! It was a great experience as usually I do not like shopping for vehicles! Thank you Troay Strong!

Dealer response

Thanks so much for the review, Melanie! Feel free to text this number any time and we'll respond ASAP.

Read all 314 reviews