Gladstone Dodge Chrysler Jeep RAM

2.6
(340 reviews)
Visit Gladstone Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (888) 609-9578 (888) 609-9578
Used (888) 897-3795 (888) 897-3795
Service (888) 438-1124 (888) 438-1124

Inventory

See all 406 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since June 2005.
Gladstone is the only Chrysler Dodge Jeep & Ram dealer in the northland of Kansas City. Serving Kansas City for over 30 years providing a full range of sales service and parts.

Come see the difference at the KC Powerhouse!
Come see the difference with at the KC Powerhouse!

Service center

Phone number (888) 438-1124

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

2.6
(340 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Sam and Cowboy were friendly and helpful.

Sam and Cowboy were friendly and helpful. I think this is the second or third time I have taken this survey.

5.0

Sam and Cowboy were friendly and helpful.

Sam and Cowboy were friendly and helpful. I think this is the second or third time I have taken this survey.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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5.0

Sam and Cowboy contacted me and were helpful with

Sam and Cowboy contacted me and were helpful with information that I needed. I am however receiving emails showing a lot of vehicles that are not relevant to my search.

5.0

Sam and Cowboy contacted me and were helpful with

Sam and Cowboy contacted me and were helpful with information that I needed. I am however receiving emails showing a lot of vehicles that are not relevant to my search.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Sold us a mopar warranty and lied about where we could

Sold us a mopar warranty and lied about where we could use it. Title to vehicle was sent over 3 weeks after purchase and then was delayed in shipping for 3 weeks so the temp tag ran out and we still had to drive 100 miles to pickup title at the shippers. People don't return phone calls just general poor service and now the vehicle is in need of repair after less than 500 miles. Be very careful if you decide to buy from them.

1.0

Sold us a mopar warranty and lied about where we could

Sold us a mopar warranty and lied about where we could use it. Title to vehicle was sent over 3 weeks after purchase and then was delayed in shipping for 3 weeks so the temp tag ran out and we still had to drive 100 miles to pickup title at the shippers. People don't return phone calls just general poor service and now the vehicle is in need of repair after less than 500 miles. Be very careful if you decide to buy from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Service department was terrible.

Service department was terrible. Poor communication, 2+ hours was the regular for an oil change, nobody greets you (or even acknowledges you) when you walk in. When I brought my truck in for an issue, they couldn't even tell me if it was looked at or fixed, they just handed me the keys. Highly do not recommend

1.0

Service department was terrible.

Service department was terrible. Poor communication, 2+ hours was the regular for an oil change, nobody greets you (or even acknowledges you) when you walk in. When I brought my truck in for an issue, they couldn't even tell me if it was looked at or fixed, they just handed me the keys. Highly do not recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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5.0

Just a quick shout out for Scott Cowboy Grogg.

Just a quick shout out for Scott Cowboy Grogg. Have been dealing with this gentleman for years and will continue to do so. His service after the sale is incredible!!

5.0

Just a quick shout out for Scott Cowboy Grogg.

Just a quick shout out for Scott Cowboy Grogg. Have been dealing with this gentleman for years and will continue to do so. His service after the sale is incredible!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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1.0

J Clark

Jake Clark is a completely unhinged Saleswoman. He has suggested physical confrontation and apparently thinks its a great idea to curse and insult vendors after he backdoors them out of money owed for service. This is more appropriate for Waffle House.

1.0

J Clark

Jake Clark is a completely unhinged Saleswoman. He has suggested physical confrontation and apparently thinks its a great idea to curse and insult vendors after he backdoors them out of money owed for service. This is more appropriate for Waffle House.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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1.0

Stole money from me.

Stole money from me. Awful awful dealership. NEVER GIVE MONEY TO THIS PLACE. THEY WILL SCAM YOU

1.0

Stole money from me.

Stole money from me. Awful awful dealership. NEVER GIVE MONEY TO THIS PLACE. THEY WILL SCAM YOU

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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5.0

We had a wonderful experience in our search for a new

We had a wonderful experience in our search for a new car. Our questions were answered and we found the perfect car without pressure or stress.

5.0

We had a wonderful experience in our search for a new

We had a wonderful experience in our search for a new car. Our questions were answered and we found the perfect car without pressure or stress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

I had an outstanding experience buying my dodge ram from

I had an outstanding experience buying my dodge ram from Jerry Hicks. Everyone at the dealership was very friendly and helpful. I would definitely recommend them to anyone

5.0

I had an outstanding experience buying my dodge ram from

I had an outstanding experience buying my dodge ram from Jerry Hicks. Everyone at the dealership was very friendly and helpful. I would definitely recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Problem After Problem

I bought a 2020 Jeep Grand Cherokee about 6 weeks ago. In the third week it broke down, BCM was replaced and the dealer had the Jeep for 10 days leaving me with no vehicle. Yesterday while at work the horn was and ignition was stuck on. Went to the dealership and was told I would need to bring it in today to be looked at, the Jeep will not start and if I need a tow I'll likely be out another $100+ not to mention whatever their going to charge on the "warranty" work. When I bought the Jeep people we're friendly and helpful but since I've been experiencing issues they've taken a more "that's a you problem" (with the exception of a service guy named Chris).

1.0

Problem After Problem

I bought a 2020 Jeep Grand Cherokee about 6 weeks ago. In the third week it broke down, BCM was replaced and the dealer had the Jeep for 10 days leaving me with no vehicle. Yesterday while at work the horn was and ignition was stuck on. Went to the dealership and was told I would need to bring it in today to be looked at, the Jeep will not start and if I need a tow I'll likely be out another $100+ not to mention whatever their going to charge on the "warranty" work. When I bought the Jeep people we're friendly and helpful but since I've been experiencing issues they've taken a more "that's a you problem" (with the exception of a service guy named Chris).

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair 2.0
  • Overall facilities 4.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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