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Gladstone Dodge Chrysler Jeep RAM

(353 reviews)
Visit Gladstone Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 609-9578 (888) 609-9578
Used (888) 897-3795 (888) 897-3795
Service (888) 438-1124 (888) 438-1124

Reviews

(353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gladstone Dodge Chrysler Jeep RAM from DealerRater.

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Do not go here!! SERVICE DEPARTMENT IS HORRIBLE!

I Have a 2006 Jeep Grand Cherokee have taken it to service department 4 times (all 4 times have had horrible experiences.) Took my vehicle to be serviced they forgot My vehicle was there waited over 4hrs, had oil changed next day jeep started over heating there was no oil in my vehicle!!!Was told please go online and give us a 10 to get our reviews up? Told them I wouldn't give them 1 good review.. I have given them a multitude of opportunities to reprimand themselves And they continue to be rude, not fix my vehicLe properly?!? This has been over a year period , I could go on and on about issues with them. This was the last straw will never go back to them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

Jake Clark was also great to work with

I went to Lee's summits jeep dealership before coming here. I decided to not purchase a jeep from them because they didn't have what I wanted and wasn't crazy about the staff. I enjoyed my experience here and the large selection of jeeps on the lot. Jake Clark was also great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jake Clark was also great to work with!

I went to Lee's summits jeep dealership before coming here. I decided to not purchase a jeep from them because they didn't have what I wanted and wasn't crazy about the staff. I enjoyed my experience here and the large selection of jeeps on the lot. Jake Clark was also great to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding dealership and service

Outstanding dealership and service. We have driven from Springfield, MO to buy our last two jeeps. Will return for our next.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Loved our sales lady Liz

Loved our sales lady Liz !!! From the moment we walked in received top notch service. Very knowledgeable of the Jeep product. Sales floor was very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Loved our sales lady Liz

Loved our sales lady Liz !!! From the moment we walked in received top notch service. Very knowledgeable of the Jeep product. Sales floor was very clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

Shout out to Undra !! you Rock!!! Troy and Bill are fantastic also! Just go you'll never know what they will do for you to make a sound fair purchase! Luv my Jeep!!! Trade allowance is FANTASTIC!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Adam was awesome

I have had a great experience everyone was friendly . Adam was awesome to work with. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Scott was great

Scott was great and made the process simple and smooth.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service & Service Writer

Took my Chrysler Town and Country in for my regular oil change and tire rotation. Greeted by Rachel and she made my service stop enjoyable and comfortable. She is a great Service Writer and a great person. Job well done Rachel. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.