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Gladstone Dodge Chrysler Jeep RAM

(353 reviews)
Visit Gladstone Dodge Chrysler Jeep RAM
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (888) 609-9578 (888) 609-9578
Used (888) 897-3795 (888) 897-3795
Service (888) 438-1124 (888) 438-1124

Reviews

(353 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gladstone Dodge Chrysler Jeep RAM from DealerRater.

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Great experience

This dealership was great. They were not pushy. They found me a better interest rate than what I came in with. I would definitely recommend them to someone else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Adam was great

Adam was a great help throughout our buying process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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As a first time buyer I was very impressed

As a first time buyer I was very impressed with the atmosphere and how well they worked with me as a customer. Very informative and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I feel everyone was willing to help

I feel everyone was willing to help and take care of any issues I found with the vehicle.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I've had a great experience

I've had a great experience when working with Gladstone Dodge. Scott and team have been extremely helpful, even if slightly reluctant to join in on the test drive of the Charger Hellcat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mr. Kellogg, Thank you for your business! Enjoy the new Hellcat and keep the rubber side down! Tim Doherty

I've had a great experience

I've had a great experience when working with Gladstone Dodge. Scott and team have been extremely helpful, even if slightly reluctant to join in on the test drive of the Charger Hellcat.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best Service and Prices in KC!

I have bought from Gladstone many times and they always make sure I get taken care of. No hours of price haggling, no empty promises, just honest folks selling cars. I have had a few issues with my Chrysler but they were quick to address the issue, resolve the problem, and get me on my way. Adam and Andy are great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Over the top service

Vic Arnone was the best salesman ever to work with. He had so many patience with me and my indecisiveness. He helped me to choose the best vehicle for my lifestyle and family. They did not beat me up on my trade in. I was given everything that was promised to me. I just cannot say enough about how Thankful I am. Buying a new car is usually stressful and this was not.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Marva, So glad that you had a great experience! Tim Doherty

Good place to get a car

Good place to get a car and good affordable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Diaz, Glad you had a great experience! Tim Doherty

I really need a new vehicle

I really need a new vehicle but didn't expect to be driving one out today much less as quick and painless as the folks here made it! Thanks.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.