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Reviews

Average Ratings

4.8
185 lifetime reviews. Includes reviews of Bay Ridge Subaru from DealerRater.com
  • We love to drive to Subaru!!

    Once again Subaru came through! Besides the usual NYS inspection, they did a great job with a 30, 000 mile tune-up, so we have plenty more Subaru...

    Dealer Response

    George, We are so happy that we met your expectations. We look forward to serving you and all your future automotive needs. Wishing you many happ...


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    Once again Subaru came through! Besides the usual NYS inspection, they did a great job with a 30, 000 mile tune-up, so we have plenty more Subaru miles to go! The front desk staff (all staff) are very nice, the waiting room is comfortable, and all of this was done in a small amount of time. I thank you for the service and when I drove away to my home, I could feel that once again Subaru did a great, no, make that a grand job!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    George, We are so happy that we met your expectations. We look forward to serving you and all your future automotive needs. Wishing you many happy & safe miles! Sincerely. Bay Ridge Subaru


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  • Subaru outback

    It seen to me i came there to sell them my car they check my credit never mentioned it over my stay there for over three hours after two worker t...


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    It seen to me i came there to sell them my car they check my credit never mentioned it over my stay there for over three hours after two worker test drive my car they offered me as a trade in $3,000 for my car while smiling in my face ridiculous.they had only two pre owned outback on the lot for sale.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • A difficult situation turned positive
    April 11, 2017

    We had a positive car buying experience at Bay Ridge Subaru, thanks to Anthony Grippo. Anthony's integrity and helpfulness is a true asset to the ...

    Bay Ridge Subaru

    Congratulations on your 2014 Subaru Outback! Taking the time to write about your experience makes us very happy and thrilled! It is wonderful to h...


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    We had a positive car buying experience at Bay Ridge Subaru, thanks to Anthony Grippo. Anthony's integrity and helpfulness is a true asset to the team at Bay Ridge. He evaluated a difficult situation clearly and did the right thing. Anthony far exceeded our expectations and turned our car buying experience into a very positive one. A quick bit of background: Our experience working with Anthony during the purchasing process of our certified pre-owned 2014 Subaru Outback went smoothly. However, after we drove the car home we noticed problems with the two rear tires. We contacted Anthony about the problem. He set up an appointment for us when the Service Department again opened on Monday. When we arrived at Bay Ridge Subaru, Anthony met us and looked at the tires with the service manager, Andrew. Apologizing for the car not being up to certified pre-owned standards, he assured us that it would be taken care of right away. We waited while two new tires were installed. Bay Ridge Subaru has a good team of people and Anthony Grippo is right at the top as far as we are concerned. When we are ready to purchase another Subaru, we will contact Anthony first. Of that you can be sure!

    Does recommend this dealer
    Bay Ridge Subaru

    Congratulations on your 2014 Subaru Outback! Taking the time to write about your experience makes us very happy and thrilled! It is wonderful to hear that Anthony Grippo was able to provide you with the excellent experience we make every effort to provide all our customers. We look forward to seeing you again at Bay Ridge Subaru. Respectfully, Daniela N. Customer Service Satisfaction


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  • Customer friendly, knowledgeable and patient
    February 15, 2017

    I am a first time car buyer. Visited several dealerships and by far the best experience was with Joseph Teti. If you are considering Subaru this i...


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    I am a first time car buyer. Visited several dealerships and by far the best experience was with Joseph Teti. If you are considering Subaru this is the place to go and Joseph T is the guy you want to meet.

    Does recommend this dealer

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  • Very nice and quick
    January 24, 2017

    Excellent care I was treated very well and they helped me select a car They were very Nice It was a very good experience.I really recommend the s...


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    Excellent care I was treated very well and they helped me select a car They were very Nice It was a very good experience.I really recommend the site.

    Does recommend this dealer

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  • Excellent service
    October 9, 2016

    We worked with Anthony Grippo who was extremely patient in answering all our questions and in helping us choose the right model and decide on whet...

    Bay Ridge Subaru

    Thank you for the Stellar Review. We truly strive for exceptional customer service, and love to hear when we have succeeded. -BRSubaru


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    We worked with Anthony Grippo who was extremely patient in answering all our questions and in helping us choose the right model and decide on whether buying or leasing was best for us. He never pressured us or "fast talked" us, and offered us the best deal of all the Subaru dealers we visited. We also met with Michael Chiusano and he was equally helpful, informative and non-pressuring. Once we had purchased the vehicle, Anthony took the time to familiarize us with it and show us how the equipment worked, and even told us that we could call him any time if we had any further questions.

    Does recommend this dealer
    Bay Ridge Subaru

    Thank you for the Stellar Review. We truly strive for exceptional customer service, and love to hear when we have succeeded. -BRSubaru


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  • Best auto-buying experience of my life
    September 26, 2016

    Traded in my 2012 Honda CRV-EX for a Subaru Forester 2.5i Limited with EyeSight and Harmon-Cardon/navigation system and did my homework before goi...

    Bay Ridge Subaru

    Thank you very much for the 5 Star Rating. We appreciate your business and the kind words about Joseph . Looking forward to serving you in the fut...


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    Traded in my 2012 Honda CRV-EX for a Subaru Forester 2.5i Limited with EyeSight and Harmon-Cardon/navigation system and did my homework before going in. Priced out the trade-in value and the price of the new car on Autotrader and KBB and cars.com and got the "guaranteed" low price from autotrader with the exact options I wanted. Based on my bad dealership experiences with Honda I went in loaded for bear! To my surprise, it couldn't have been a more pleasant and stress-free experience. Went in on a Sunday and met the salesman Joseph Teti. The man is friendly, professional, personable, and as honest and transparent as anyone I've ever dealt with. Without saying a word, he priced out the new car at approximately $600 less than the autotrader "excellent" price for my area, and used the dealer inventory price and not the sticker price. The car with the accessories had to be located, and and the trade-in value of my car was what I was hoping for. By Friday afternoon, I was back to finalize and pick up my new car. I was introduced to the finance manager, Craig Miller. Again, no high pressure, just a discussion about the extended warranty and the theft recovery system. he laid at the facts, and let me come to a decision on my own. The transaction was complete, the registration transfer processed on premises and I drove out with my new Subaru with the permanent registration, the options I requested, at a better price than I expected. Oh, and his walk-through of the actual functions of the car was informative, fun, and done in a way that Joe shows his personal passion and love of the product he represents. I couldn't be happier and more satisfied. Thank you, Joe!

    Does recommend this dealer
    Bay Ridge Subaru

    Thank you very much for the 5 Star Rating. We appreciate your business and the kind words about Joseph . Looking forward to serving you in the future. -BRSubaru


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  • GREAT SERVICE
    September 3, 2016

    SERVICE WAS GREAT, AND THERE WAS NO PRESSURE TO BUY , ALL THE STAFF FROM MY 1ST CALL WERE FRIENDLY AND VERY PROFESSIONAL IN THEIR MANNER.

    Bay Ridge Subaru

    On behalf us all of us at Bay Ridge Subaru I would like to thank you for sharing this great review about our dealership! We are thrilled that you ...


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    SERVICE WAS GREAT, AND THERE WAS NO PRESSURE TO BUY , ALL THE STAFF FROM MY 1ST CALL WERE FRIENDLY AND VERY PROFESSIONAL IN THEIR MANNER.

    Does recommend this dealer
    Bay Ridge Subaru

    On behalf us all of us at Bay Ridge Subaru I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with us. We will be sharing your feedback amongst our team. Please come visit us again soon! Respectfully, The BRSubaru Team


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  • Thorough and patient
    June 16, 2016

    We were in the market for our first car and could not come to a conclusion quickly as to rent vs buy, David worked with us to find the car we want...

    Bay Ridge Subaru

    Welcome to the Subaru family. We greatly appreciate your business and look forward to serving you in the near future. Bay Ridge Subaru Team.


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    We were in the market for our first car and could not come to a conclusion quickly as to rent vs buy, David worked with us to find the car we wanted and without any pressure or numerous calls that would come from other dealers. He allowed us to come around in our own time, and we drove off with a car we love.

    Does recommend this dealer
    Bay Ridge Subaru

    Welcome to the Subaru family. We greatly appreciate your business and look forward to serving you in the near future. Bay Ridge Subaru Team.


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  • Who is Joseph Teti?
    June 15, 2016

    Joe sold me my new certified pre owned 2013 Outback. He answered all my questions one by one and explained the pros and cons of my concerns. No pr...

    Bay Ridge Subaru

    Thank you very much for the 5 Star Rating. We appreciate your business and the kind words about Joe. Looking forward to serving you in the future....


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    Joe sold me my new certified pre owned 2013 Outback. He answered all my questions one by one and explained the pros and cons of my concerns. No pressure and no fast talking. He is a gem and he really let the car sell itself. Thank you Joe!!

    Does recommend this dealer
    Bay Ridge Subaru

    Thank you very much for the 5 Star Rating. We appreciate your business and the kind words about Joe. Looking forward to serving you in the future. -The Bay Ridge Subaru Team.


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