Northtowne Volkswagen, Hyundai, Mazda

Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 6:00 PM

Northtowne Volkswagen, Hyundai, Mazda Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2004

Northtowne Auto Group is one of the Greater Metro area's oldest Family Owned Dealer Groups. For over 35 years Northtowne

...

has been where Kansas City Family's choose to go for New and Pre-Owned Vehicles. At any given time, we have 1200 to 1500 vehicles in inventory to choose from. And with our Friendly and Log Term Staff Members, most of our client's know they can purchase from the same sales person again and again over the years. Come see us at any Northtowne Dealership and let us show you why Northtowne is where, "Nice People buy Cars from Nice People!"

"Northtowne Auto Group. Where Nice People buy Cars from Nice People!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.0 out of 5 3.0
89 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 16, 2018

    If you are looking for a pressure-free, friendly sales environment in which to select your next car, I highly recommend the team at Northtowne Auto Group.... Specifically, I want to recognize the outstanding service provided by Sean Moore, Sales Consultant at the Northtowne Hyundai location. His confident, yet relaxed and genuine service approach was a refreshing change from the dealership norm. Sean introduced my husband and I to the Hyundai brand and gave us honest feedback to help inform our buying decisions. The entire sales team was exceptionally friendly and accommodating to us during our visits to the dealership. Though we haven't made our final car selection, the relationship we have established with Sean certainly influences with whom we wish to give our business. Kudos to Sean! Thank you for being so knowledgeable, caring, and awesome at what you do!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 23, 2018

    It took them 1 1\2 hours to change the oil and another hour to remove a nail and patch the tire. This was even I had an appointment for 1 pm. The service... very slow at this dealership. I'll never have have any service done at this dealership again. I'll wait until I'm back in Columbia Mo and have the service done there. If it even gets close to an hour they will have the shuttle drive you where ever you need to go or give you a loaner.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • May 3, 2016

    Ask for Lauren. Low key, honest and will work with you by listening. I would have gone to more places, but she worked and things worked out better than... my original ideas.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    June 4, 2017

    I didn't buy , but they were very helpful with info I needed . If I do buy a VW it will be from them. Besides I bought the VW we currently own from them,... very satisfied:)

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    May 21, 2017

    I had bought a new 2012 Hyundai from Matt. He is a great guy with a real concern of your needs. I went back this year and Matt once again was very helpful... and considerate. In fact, the whole Northtowne Hyundai people were very nice. I had my repairs and maintenance done for the last five years at Northtowne Hyundai. They are very professional and friendly. I am in and out quickly and given superior service on my vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    January 16, 2017

    Requested a price on a car and after providing my preferred contact method never heard back from the dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2016

    Didi was fantastic He did everything he said he would and more. This has been the best buying experience ever. I would recomend all my friends and co workers... to see him for their next car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 13, 2016

    Jerry is very patient and personable. I had a great buying experience, and lots of compliments on my new car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 31, 2016

    I have now purchased 6 vehicles from Northtowne and the experience has always been great. They have a great inventory to pick from and everyone is pleasant... and helpful. All 6 vehicles I have purchased from one sales person, Helen Perry, she is awesome. She is the reason I keep coming back to this dealership to purchase vehicles. Also, their service department is great, they fix it right the first time. My service writer, Phil always takes great care of us.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 3, 2016

    I have been to a few dealerships in North Kansas City but I felt more comfortable with Dave Sanford and the way he understood my needs in a car that's... going to benefit my future travels thanks for your excellent service!! I definitely will be a life time customer and going to send family and friends your way.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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