Bought and pd cash for car 7/16/2016 Still no title. 11/2/2016
Good deal on a used car. Sam has spectacular people skills. Seems like a trustworthy place that goes out of its way for customers.
I had an extremely hard time shopping for cars this time around, because it was not a situation I was prepared for. . . I went from dealer to dealer and... each time I left, I felt such disappointment because of the way I was treated. When I finally found Park Autohaus, I was just not in a good mood, and I was not going to take any kind of crap from anyone, because I knew what my money could buy. Low and behold, when i got to this place, these guys treated me like GOLD. Trust me when I say, they had plenty of opportunities to say : NO. Sam, you my friend, have earned my utmost respect, for the way you treated my husband and I . Everyone at every dealership kept saying "it's not about the sale, it's about people" but YOU WERE THE ONLY ONE to prove that. I thank you from the bottom of my heart, for not only taking care of us, but for truly carrying for people!! I felt like you guys took me in like your younger sister and whatever I needed, you got it done. Also- my car needed a few things fixed, and he gave me a car to drive, so I am not without a car. I wish I could give you a 5* plus. rating. I am so thankful for you! I will make sure to share your page, so others can see as well, because you deserve to win every customer!!! BTW- thanks for my BMW 5 series. I am just so happy with my purchase!!! I will come by when I am in the area just to say Hi! Claudia
I'd spent days looking at Toyota 4runners on the computer, scanning from coast to coast, and then Park Autohaus listed one that intrigued me. I e-mailed... Sam, he responded back within minutes, and the back and forth was on. After several conversations, many on the phone, I decided the car was for me and Sam held it for 2 days while I arranged for rental cars and a flight to get me to Dallas. Sam picked me up at the airport! Get that from most car dealers!! Honest, friendly and willing to assist the customer! Sounds like a car dealer from the 1950s, not now-a-days. Bravo to Sam at Park Autohaus!
This is the first review I have ever written, but I wanted to let people know how GREAT this dealership treated my family. Sam is a GREAT GUY who took... great care during the whole sales process. I will definitely buy another car from him. AJ was also a Great help with the final paperwork. THANK YOU FOR A GREAT CAR BUYING EXPERIENCE!!!
I rarely write reviews although I read lots of them. This was one of my best Car Buying experiences. Sam (owner) was very responsive and engaged from the... first time I communicated with him about the car listed on this site. Sam and his staff seem to care about your needs in your search for the car you want and at least in my experience will not do you wrong. I knew I was getting a fairly good deal as I did my research ahead of time so I knew the price range I needed to be in. Another thing I noticed is that they keep their promise. Sam had told me that even after purchasing the car he would take care of the things I had pointed out to him and when I called him back two weeks later about it, he made the appointment for his team to take care of it and gave me a loaner and the issues were taken care of. If I had to buy another car, I would trust these folks to find what I need at a decent price.
While searching for a used Ford Ranger I came upon Park Autohaus, Sam, the owner (I Think) responded to my questions with in minuets of asking. I arranged... for a relative in the area to test drive one. He found a few issues that were not deal breakers and I messaged the dealership about them. A short time later Sam emailed back that He was at a wedding of a friend during Memorial Day week end and would get back to me. I would never have expected that kind of attention. It showed me these folks were trying their very best. Something of a personal nature back east prevented me from going further with any purchase. My first impressions were very favorable and would go to them again.
I like many of those who view cars.com are leary of buying a car outside of their immediate goegraphy. I found Sam to be responsive, knowledgable and very... engaging. He bent over backward to answer my vehicle questions and provided a number of unique vehicle pictures to assure me of the cars condition. Sam actually, suggested that I "not" purchase the auto, after I/we spent a week reviewing, since there was a nuiance that I was not 100% confortable with....
For then first time in my life , I was purchasing a car out of state, I heard all the horror stories that are associated with these types of purchases,... however after speaking with Sam, my gut told me that I was speaking to the right guy, I purchased a 1989 Mercedes Benz 560 SEC, it was my dream car for many years. Sam had told me that the car was in Mint condition for being 25 years old. I had the car inspected by an independent inspection service, they too agreed with what Sam had told me. I had the car shipped to Orlando in a week and Just like Sam said the first time I spoke with him, the vehicle was indeed in mint condition, it was even clean inside out, which was something he said he was going to do to the car before shipping. So to put it mildly, I was extremely Happy with my car, Sam, and Park Autohaus and would not hesitate to purchase another car from him ever !!!
Hubby was looking to replace his previous Caddy that he regretted selling. Found a listing for virtually the same car, only a one year newer model. Drove... from the Shreveport area to Dallas on Saturday morning to see the car in person, and it was just as advertised. Sam was a pleasure to deal with, polite and courteous, and most important - of good character. We would not hesitate to refer our family and friends to this dealer, and we'll look to him for any future automobile purchases we may make. As far as the not-so-nice reputation that used car salesmen generally have, Sam is the exception rather than the rule. Give him a try - you won't be disappointed.