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Reviews

Average Ratings

4.2
131 lifetime reviews. Includes reviews of Impex Auto Sales from DealerRater.com
  • Great cars

    Cars priced rite, and very friendly staff, ready to help

    Dealer Response

    Glad to hear you had a good experience with our helpful and friendly staff here at Impex! Our goal is to make sure our customers are completely sa...


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    Cars priced rite, and very friendly staff, ready to help

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Glad to hear you had a good experience with our helpful and friendly staff here at Impex! Our goal is to make sure our customers are completely satisfied!


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  • Honest people and good cars!
    April 25, 2017

    I???m from Raleigh and I made the trip to Impex after first visiting Hendrick of Cary. After an extremely frustrating and disappointing visit wit...


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    I???m from Raleigh and I made the trip to Impex after first visiting Hendrick of Cary. After an extremely frustrating and disappointing visit with Hendrick in which my salesman turned into a total jerk after I declined their higher sale price and admin fee I decided to drive out to Impex to look at almost the exact same car Hendrick had, except lower miles and price point. My salesman, Mark, was extremely easy to work with and made the car purchasing process as pleasant as possible. Not to mention, everyone at Impex was polite, respectful and totally honest/transparent about the process. Upon test drive of my car it was noticed that x, y and z needed to be resolved so Impex took care of everything before I fully paid and took ownership of the vehicle. I???ve had my car for a few weeks now and I???m very happy with the purchase! The next time I need a new vehicle I plan on first checking Impex???s inventory ??? I would totally do business with them again. My husband even seemed pleasantly surprised with how everyone at Impex spoke and worked with me ??? he said it was a vast difference from my experience with Hendrick, in a good way!! I plan to share my positive experience with Impex to anyone who mentions they???re looking for a good used car. Thanks impex!

    Does recommend this dealer

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  • Great Experience!

    Well worth the trip from Charlotte. Car was exactly as advertised. The team was professional and got us in the car for a test drive before we eve...


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    Well worth the trip from Charlotte. Car was exactly as advertised. The team was professional and got us in the car for a test drive before we even asked! Easy negotiation. All our questions were answered - great closing! We've had the Ford C-max for almost a month and the gas mileage and performance are amazing. Only hic-cup was that the tires were under inflated. But other than that...perfect.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fast,professional and smooth process
    April 24, 2017

    Definitely!! a great place to buy a car.Fast,professional and smooth process. Will recommend to everyone. I would like to thank Mike hardy by far...


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    Definitely!! a great place to buy a car.Fast,professional and smooth process. Will recommend to everyone. I would like to thank Mike hardy by far the best sales person I ever dealt with. he went out of his way in helping me thru out the whole buying process very professional and polite.

    Does recommend this dealer

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  • Never again

    I purchased bmw 1 series from here two weeks ago. I test drove it and everything was in good shape but after signed all paper dealer took the car ...


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    I purchased bmw 1 series from here two weeks ago. I test drove it and everything was in good shape but after signed all paper dealer took the car for wash and took about 2 hours and comeback with headlight with condensation and malfunctioning head light. Took a car back to dealer for a week but my car was damaged bumper and blurry headlight. So I ask them to fix it again and general manager promised me a new headlight and correct fitment is getting done by local european vehicle specialist call "Eurobahn" and cost him $1500 but when I picked it up today at the dealer headlight is same headlight and still getting condensation after driven in the rain. They even left finger prints all over on my hood near headlight from restoration process. i am very disappointed at this dealer at the moment from the way they treats the customer after sale and lies I will never recommend this dealer to anyone and never coming back to this dealer again.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • I recommend Impex
    April 17, 2017

    Talking with Jason was like meeting up with a close friend. No pressure and extremely patient. Moments after meeting him, my wife turns to me and ...


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    Talking with Jason was like meeting up with a close friend. No pressure and extremely patient. Moments after meeting him, my wife turns to me and says " I want to buy a car from him" he went above and beyond what was necessary! This has been the best experience buying a new car. I recommend Jason to anyone that would like the red carpet treatment!

    Does recommend this dealer

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  • A great car buying experience

    I recently purchased a car from this dealership and had a great car buying experience. Both Robert and Reggie helped me find the right car at the ...


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    I recently purchased a car from this dealership and had a great car buying experience. Both Robert and Reggie helped me find the right car at the right price and I could not be happier. Thank you again to Robert and Reggie for everything they did for me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Impex Auto great service
    April 14, 2017

    I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Mike took the ...


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    I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Mike took the time to give me all of my options and was never pushy. I ended up getting a superb car that I LOVE and can afford. I highly recommend Impex Auto. It was worth the hour drive to get there.

    Does recommend this dealer

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  • Great Experience ¿¿

    I went to Impex knowing what I wanted. Jay made the sale effortless and painless. Enjoying my car!!


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    I went to Impex knowing what I wanted. Jay made the sale effortless and painless. Enjoying my car!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Services
    April 9, 2017

    Buying an auto has never been less requesting, The cost was fantastic and I treasured the no trouble. Everyone was to a great degree wonderful. Ou...


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    Buying an auto has never been less requesting, The cost was fantastic and I treasured the no trouble. Everyone was to a great degree wonderful. Our businessperson Justin was genuinely well disposed.

    Does recommend this dealer

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