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Impex Auto Sales

(1,058 reviews)
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Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 489-3487 (888) 489-3487

Reviews

(1,058 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Impex Auto Sales from DealerRater.

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Professional, courteous, friendly sales and business

Professional, courteous, friendly sales and business office employees. No pressure to buy. Honest and up front with all information. A pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Everyone was very professional and laid back at the same

Everyone was very professional and laid back at the same time. Made it feel more like talking and dealing with good friends instead of a car dealer. We will be going back when we get my wife a new car. Will not be disappointed getting a vehicle from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

After 4 failed attemps to get my car to pass NC

After 4 failed attemps to get my car to pass NC inspection it was determined that the dealer Impex left a tracking device on the car that should have been removed by Impex during the initial sale. I contacted Impex and they refused to reimburse me my money. Derrick stated that I should have brought the car to them to have the device removed. I will not purchase another car from Impex.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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They are easy to work with even out if state, and are

They are easy to work with even out if state, and are really nice people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I have bought many vehicles out of state in my years.

I have bought many vehicles out of state in my years. After choosing the vehicle I i wanted they raised the price almost $1000 which was for ELT and an installed LO JACK system that was not requested. The advertised price mentioned nothing about the vehicle being $1000 higher than advertised. Reading the reviews I see this has been done before. Shady things makes you wonder what else they are shady about. Would not trust them. They should read the laws of North Carolina.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Sami was very helpful, and very nice.

Sami was very helpful, and very nice. We did not feel pressured or rushed by him. He was able to answer all of our questions

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trey and Remi were great to work with.

Trey and Remi were great to work with. They helped us find exactly what we were looking for!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great staff, glad I found this dealership and the buying

Great staff, glad I found this dealership and the buying process didn’t take long.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Trey was amazing!

Trey was amazing! He made everything very easy for me and answered any questions I had

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Trey and Steve was awesome to work with.

Trey and Steve was awesome to work with. Always willing to go the extra mile and communication was the very best when I bought my truck… great overall experience at Impex!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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