Reviews

Average Ratings

4.5
191 lifetime reviews. Includes reviews of Impex Auto Sales from DealerRater.com
  • Great cars

    Cars priced rite, and very friendly staff, ready to help

    Dealer Response

    Glad to hear you had a good experience with our helpful and friendly staff here at Impex! Our goal is to make sure our customers are completely sa...


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    Cars priced rite, and very friendly staff, ready to help

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Glad to hear you had a good experience with our helpful and friendly staff here at Impex! Our goal is to make sure our customers are completely satisfied!


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  • I Left Happy

    I thought they wouldn’t make me happy but, I left with suv in my price range I could afford. They worked it out for me. And my truck was nice and ...


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    I thought they wouldn’t make me happy but, I left with suv in my price range I could afford. They worked it out for me. And my truck was nice and clean

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • LEMON ALERT
    November 20, 2017

    Wanted to give them a fair chance...well they failed horribly. Purchased a 2011 Toyota Sienna Ltd in April of 2017. They were fine during the purc...


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    Wanted to give them a fair chance...well they failed horribly. Purchased a 2011 Toyota Sienna Ltd in April of 2017. They were fine during the purchase etc, however the van was a total LEMON. This van was in the shop for 3 months out of the 7 months I owned it. Yes that is past tense because I just GOT RID OF IT TO GET OUT FROM UNDER IT! Within the first month of owning it I had the power steering go out (no pump all electric) the alternator, the radiator, the sliding door power motor failed ($2000 dollar fix) Which was the last straw. Not to mention the THREE open recalls on it the date I purchased it. Just be aware when purchasing from these people. (they also beg for google reviews as you purchase!!)

    Does not recommend this dealer

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  • Awesome Dealership
    November 19, 2017

    We had an awesome experience yesterday! Gray and Kat went above and beyond to help make sure we left in the truck that we wanted with the deal tha...


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    We had an awesome experience yesterday! Gray and Kat went above and beyond to help make sure we left in the truck that we wanted with the deal that we wanted. They even stayed almost 2 hours after closing time to make it happen! We will be back and will refer our friends and family! Awesome dealership!

    Does recommend this dealer

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  • Awesome Dealership!

    We had an awesome experience yesterday! Gray and Kat went above and beyond to help make sure we left in the truck that we wanted with the deal tha...


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    We had an awesome experience yesterday! Gray and Kat went above and beyond to help make sure we left in the truck that we wanted with the deal that we wanted. They even stayed almost 2 hours after closing time to make it happen! We will be back and will refer our friends and family! Awesome dealership!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Wonderful experience

    This lot sells great cars at great prices. Absolutely love our 2011 mustang. It's in perfect condition. Reggie, our salesman, was polite, friendly...


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    This lot sells great cars at great prices. Absolutely love our 2011 mustang. It's in perfect condition. Reggie, our salesman, was polite, friendly, and worked hard to get us a great deal. Would definitely recommend impex to anyone. Thanks guys

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • EXCELLENT SERVICE!!!
    October 22, 2017

    We had a great experience! We are more than satisfied with our purchase from IMPEX AUTO. Anna was a Great saleswoman. She was very helpful and gre...


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    We had a great experience! We are more than satisfied with our purchase from IMPEX AUTO. Anna was a Great saleswoman. She was very helpful and great to work with. Mike Hardy was GREAT! He went above and beyond to help us and made sure we were taken care of through out the entire process from start to finish. Thank you Mike Hardy for going the extra mile to be caring, considerate, and understanding. We will definitely do business with IMPEX AUTO again. Mary Dare

    Does recommend this dealer

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  • Very helpful

    I bought my used car there and love it. Very clean and a smooth ride. Like what happens with most cars that reach the 100,000+ mark, factory parts...


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    I bought my used car there and love it. Very clean and a smooth ride. Like what happens with most cars that reach the 100,000+ mark, factory parts start breaking. I only had the car a few weeks and the water pump busted. I couldn't get to Impex that day but they stayed in touch with me and told me to send in the receipt for what I had to pay to fix it. I sent them my repair bill and receipt, and their accounting department sent me a check. It felt nice that they would help me with my car since I just had the bad luck of buying one with a part on the verge of going out. I would definitely do business with them again down the road if I need to.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Customer Service = Top Notch
    October 7, 2017

    The customer service by everyone involved was absolutely phenomenal! Nass was very knowledgeable and comfortable to work with. He had the vehicle ...


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    The customer service by everyone involved was absolutely phenomenal! Nass was very knowledgeable and comfortable to work with. He had the vehicle sold the moment I sat in it. Keisha (spelling?) who called to check in on us was so pleasant! It was refreshing to have an outside source care about our experience. Kate in financing was so nice, it was diffficilt for my husband to get a leg up with negotiating because he felt he couldn't make the usual back and forth threats. She was so accommodating to us!

    Does recommend this dealer

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  • Buying options, Customer Service was Great !!

    Wanted a Toyota with one owner, used, and clean CarFax... Kat found me the perfect Camry with what I wanted and have been happy since the purchase...


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    Wanted a Toyota with one owner, used, and clean CarFax... Kat found me the perfect Camry with what I wanted and have been happy since the purchase !! Mike explained Gap and protecting my investment and I got the payment range I was looking for. Everyone was so nice during the whole process. Thank you IMPEX !! Still loving my car and telling my friends to go see you for their car needs.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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