Mercedes-Benz of Foothill Ranch

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Reviews

Average Ratings

4.8
197 lifetime reviews. Includes reviews of Mercedes-Benz of Foothill Ranch from DealerRater.com
  • Car shopper

    We had a very good deal on my 2014 Certified Owner MB E350. We are happy with price and excellent services from Foothill Ranch Sale Dept. Thanks.


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    We had a very good deal on my 2014 Certified Owner MB E350. We are happy with price and excellent services from Foothill Ranch Sale Dept. Thanks.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Best car buying experience ever!
    March 12, 2017

    I submitted a request for a quote online on the dealers website and something incredible happened. Judy responded right away and provided me with ...


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    I submitted a request for a quote online on the dealers website and something incredible happened. Judy responded right away and provided me with the price of the car. No haggling and no condescending sales techniques. She found the exact car I wanted, and gave me an incredible deal. I literally walked into the dealership, signed paperwork (thank you Ken) and was on my way with my new SLC. Judy was great and made the process so easy. Who has time to sit at the dealership for hours haggling over the price? Well I didn't have to! My experience at Foothill Mercedes was beyond great! Thank you Judy and Ken for making it so easy.

    Does recommend this dealer

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  • Excellent
    March 11, 2017

    I was getting frustrated by other mb dealers sales rep. By low balling me. They said one thing over the phone and when i get there to close the de...


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    I was getting frustrated by other mb dealers sales rep. By low balling me. They said one thing over the phone and when i get there to close the deal they're saying different thing. But bobby from foothill ranch mb dealer, He was different than other mb sales rep.. Bobby was Ernest and polite and willing to work, and listen to what i need! I was very comfortable and satisfied with his services! I strongly recommend to someone who get tunhed down by other sales reps.

    Does recommend this dealer

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  • Thanks, Nicole!
    February 27, 2017

    I went into MB Foothill Ranch when my former car was in another dealer's shop needing repairs. I thought it would be a very complicated process, ...


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    I went into MB Foothill Ranch when my former car was in another dealer's shop needing repairs. I thought it would be a very complicated process, but then I met Nicole. Nicole made the entire process seamless and got me an amazing deal on a great car! We loved the service so much, that my boyfriend bought a car from her the next day. Thanks, Nicole, for your professionalism!

    Does recommend this dealer

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  • Thank you, Nicole!

    I went into MB Foothill Ranch when my former car was in another dealer's shop needing repairs. I thought it would be a very complicated process, ...

    Dealer Response

    Hi Kaleen, Thank you for taking the time to share your feedback on your recent visit. I'm so pleased to hear that Nicole took such excellent care ...


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    I went into MB Foothill Ranch when my former car was in another dealer's shop needing repairs. I thought it would be a very complicated process, but then I met Nicole. Nicole made the entire process seamless and got me an amazing deal on a great car! We loved the service so much, that my boyfriend bought a car from her the next day. Thanks, Nicole, for your professionalism!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kaleen, Thank you for taking the time to share your feedback on your recent visit. I'm so pleased to hear that Nicole took such excellent care of you during your experience. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Thank you to Karim and Frank
    February 14, 2017

    The best dealership experience I have ever had. Both the Sales Manager, Frank Serraio, and Karim Elshaabini Internet Sales Manager were incredible...


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    The best dealership experience I have ever had. Both the Sales Manager, Frank Serraio, and Karim Elshaabini Internet Sales Manager were incredible. ZERO pressure and an all around perfect car buying experience. Oh yeah, I also got an incredible deal/value on my C300! I'm still on cloud nine from this very impromptu decision. I will be sending all my peeps to Karim and Frank for sure. Thank you guys once again!!!

    Does recommend this dealer

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  • perfect car buying experience

    The best dealership experience I have ever had. Both the Sales Manager, Frank Serraio, and Karim Elshaabini Internet Sales Manager were incredible...

    Dealer Response

    Hi Mick, Thank you for taking the time to rate and review your visit. I'm so pleased to hear that Frank and Karim helped to create a pleasant and ...


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    The best dealership experience I have ever had. Both the Sales Manager, Frank Serraio, and Karim Elshaabini Internet Sales Manager were incredible. ZERO pressure and an all around perfect car buying experience. Oh yeah, I also got an incredible deal/value on my C300! I'm still on cloud nine from this very impromptu decision. I will be sending all my peeps to Karim and Frank for sure. Thank you guys once again!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi Mick, Thank you for taking the time to rate and review your visit. I'm so pleased to hear that Frank and Karim helped to create a pleasant and memorable experience throughout your visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Love my new E 300! Thank you Frank

    Loved my new E300 and Frank was able to deliver what we wanted within the price range we asked. Thank you so much Frank!

    Dealer Response

    Hi Caroline, Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great experience working with Frank and t...


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    Loved my new E300 and Frank was able to deliver what we wanted within the price range we asked. Thank you so much Frank!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Caroline, Thank you for taking the time to share your feedback. I'm so pleased to hear that you had a great experience working with Frank and that you've been enjoying your new Mercedes-Benz E300! If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Knowledgeable and Supported Staff
    December 26, 2016

    Couldn't decide to buy or lease, E400 or C300. Their staff was patient and listened to my concerns. They were more concern what was best for me a...


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    Couldn't decide to buy or lease, E400 or C300. Their staff was patient and listened to my concerns. They were more concern what was best for me and not a Sale for them. We talked for over a month before I made the final decision. What I appreciate the most is that they never pressured me to make a decision or even to buy a Mercedes. For 1st Time Buyer, like myself, Foothill Mercedes Benz is the best. I live in Newport Beach, and our local Mercedes Benz dealer, was more concern about a sell and not what best for me.

    Does recommend this dealer

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  • Great Support and Very Knowledgeable

    Couldn't decide to buy or lease, E400 or C300. Foothill Mercedes Benz listed to my concerns and help me make the best decision. They were more c...

    Dealer Response

    Hi Marce and Jeanne, Thank you for taking the time to share your feedback. I hope you've been enjoying your Mercedes-Benz C300 Cabriolet so far! I...


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    Couldn't decide to buy or lease, E400 or C300. Foothill Mercedes Benz listed to my concerns and help me make the best decision. They were more concern what was best for me and a Sale for them. Great experience and now a proud owner of C300 Convertible.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Marce and Jeanne, Thank you for taking the time to share your feedback. I hope you've been enjoying your Mercedes-Benz C300 Cabriolet so far! If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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