Mercedes-Benz of Foothill Ranch

Reviews

Average Ratings

4.9
222 lifetime reviews. Includes reviews of Mercedes-Benz of Foothill Ranch from DealerRater.com
  • Mercedes-Benz lease

    Ashton was absolutely amazing!!! He answered all of our questions professionally and respectfully. He made sure that we got the best deal!! Thank ...

    Dealer Response

    Hi Navid, Thank you for taking the time to share your feedback. I'm so pleased to hear that Ashton took excellent care of you throughout your visi...


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    Ashton was absolutely amazing!!! He answered all of our questions professionally and respectfully. He made sure that we got the best deal!! Thank you for the great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Navid, Thank you for taking the time to share your feedback. I'm so pleased to hear that Ashton took excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Worst buying experience ever!! Beware
    August 26, 2017

    Worst buying experience ever!! Beware ...


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    Worst buying experience ever!! Beware ...

    Does not recommend this dealer

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  • Quality First at Foothill Ranch Mercedes

    Each and every Mercedes Benz dealership in Orange County is exceptional; without a doubt! Annette and I had been to several dealerships in Orange ...

    Dealer Response

    Hi Scott and Annette, Thank you for taking the time to share your feedback. I'm so pleased to hear that Ashton, Ian and Ken took excellent care of...


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    Each and every Mercedes Benz dealership in Orange County is exceptional; without a doubt! Annette and I had been to several dealerships in Orange County just to experience the Mercedes Benz quality and test drive a few models we were interested in. This experience is where Foothill Ranch Mercedes stood out. Ashton Shah personally greeted us and made us feel welcomed (with no pressure). He was very polite, courteous and listened to our questions without interruption. Ashton found a car in their inventory that met all our requested wants and needs. We then had a very fun experience test driving the car and decided to move forward with the purchase. Negotiating the purchase price, finance rate, etc. was as smooth as I've ever had with a car dealer. Both Ashton and Ian, his sales manager, were more than fair and it took "no time" to arrive at a mutually agreeable price. We then worked with Ken in finance and concluded the transaction very efficiently without any snags!! We highly recommend Foothill Ranch Mercedes to those looking for a truly enjoyable car buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Scott and Annette, Thank you for taking the time to share your feedback. I'm so pleased to hear that Ashton, Ian and Ken took excellent care of you during your visit. If any questions arise or if we can be of any future assistance, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Five Stars

    We just bought our new car from Judy Lorenzo at Mercedes-Benz of Foothill Ranch, 81 Auto Center Drive, Foothill Ranch, CA 92610 (www.mbfoothill.co...

    Dealer Response

    Hi Paul, Thank you for taking the time to share your feedback. I'm so pleased to hear that Judy took excellent care of you during your visit. If a...


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    We just bought our new car from Judy Lorenzo at Mercedes-Benz of Foothill Ranch, 81 Auto Center Drive, Foothill Ranch, CA 92610 (www.mbfoothill.com) through Costco. It could not have been an easier or more pleasant transaction. Exact car we wanted as the exact price we wanted. Thank you!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Paul, Thank you for taking the time to share your feedback. I'm so pleased to hear that Judy took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Great Experience!

    If you are looking to purchase or lease a car, please go see Frank Moayed at Foothill Ranch Mercedes. He is professional, knowledgeable and is a ...

    Dealer Response

    Hi Cynthia, Thank you for taking the time to share your feedback. I'm so pleased to hear that you had an excellent experience working with Frank. ...


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    If you are looking to purchase or lease a car, please go see Frank Moayed at Foothill Ranch Mercedes. He is professional, knowledgeable and is a pleasure to buy a car from. I bought my 12th Mercedes from him over the weekend. The last three cars have been from Frank, I won't go anywhere else because of the 5 star service I receive from Frank. I refer my family and friends to see him as well. You will not be disappointed! The best or nothing isn't that Mercedes motto?

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Cynthia, Thank you for taking the time to share your feedback. I'm so pleased to hear that you had an excellent experience working with Frank. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Mercedes of Foothill Ranch

    Alex Salcido from Mercedes of Foothill Ranch, was an excellent salesperson to work with when purchasing our newest Mercedes SUV. I highly recomm...

    Dealer Response

    Thank you for taking the time to share your feedback. I'm so pleased to hear that Alex took such excellent care of you during your visit. If any q...


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    Alex Salcido from Mercedes of Foothill Ranch, was an excellent salesperson to work with when purchasing our newest Mercedes SUV. I highly recommend this dealership and specifically, Alex.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your feedback. I'm so pleased to hear that Alex took such excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Purchased a CPO vehicle

    We purchased our vehicle through Karim at the Foothill Ranch Mercedes Dealership. Karim was such a pleasant and professional person to deal with....

    Dealer Response

    Hi Betty, Thank you for sharing your feedback. I'm so pleased to hear that Karim took excellent care of you throughout your visit. If any question...


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    We purchased our vehicle through Karim at the Foothill Ranch Mercedes Dealership. Karim was such a pleasant and professional person to deal with. He was very patient, very knowledgeable throughout the entire process. I would definitely recommend Karim and this dealership to family and friends.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Betty, Thank you for sharing your feedback. I'm so pleased to hear that Karim took excellent care of you throughout your visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • C300 mercedez benz, Foothill lake forest

    ALI provided an Excellent customer service and has very good knowledge about the c300 wr leased.

    Dealer Response

    Thank you for taking the time to share your feedback. I'm so pleased to hear that Ali took excellent care of you during your visit. If any questio...


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    ALI provided an Excellent customer service and has very good knowledge about the c300 wr leased.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your feedback. I'm so pleased to hear that Ali took excellent care of you during your visit. If any questions arise, please don't hesitate to contact us. - Rebecca Rice, Guest Relations Manager


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  • Purchased great Pre-owned car, so happy!
    June 29, 2017

    Conrad Cave is a very professional sales associate- I purchased a certified pre-owned car, very low mileage, and a great deal with all the bells a...


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    Conrad Cave is a very professional sales associate- I purchased a certified pre-owned car, very low mileage, and a great deal with all the bells and whistles. We are so happy!

    Does recommend this dealer

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  • This is what a trip to the dealership should be--always.
    June 28, 2017

    Had warranty work done at this location to resolve the "Covered Fuel Tank Components" problem and did not feel like a low priority or second class...


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    Had warranty work done at this location to resolve the "Covered Fuel Tank Components" problem and did not feel like a low priority or second class citizen. Service Advisor, Henry Eiring ensured the vehicle did not leave the shop until the work was done absolutely right. Mr. Eiring kept in contact with status updates and delivered an informative inspection report. There was no scam and felt no pressure; the entire experience was straight forward and fact based. I would recommend MB of Foothill Ranch and especially the effort of Mr. Henry Eiring.

    Does recommend this dealer
    Came in for service or repair

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