Reviews
Spencer made the buying process so easy.
Spencer made the buying process so easy. He was very educated on the specs of each truck we viewed and was not pushy towards any particular truck. I highly recommend coming here to purchase a vehicle as compared to other places that lie, push and ultimately only care about the sale.
Spencer made the buying process so easy.
Spencer made the buying process so easy. He was very educated on the specs of each truck we viewed and was not pushy towards any particular truck. I highly recommend coming here to purchase a vehicle as compared to other places that lie, push and ultimately only care about the sale.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The salesman Andy was a huge part of my purchase and was
The salesman Andy was a huge part of my purchase and was really helpful ! Guided me through every step and made sure everything was easy and smooth sailing! He was straight forward and made sure i felt welcomed and met every one of my needs and answered any questions i had . 1000/10 Recommend Andy and the Royal BGC store for all the help!
The salesman Andy was a huge part of my purchase and was
The salesman Andy was a huge part of my purchase and was really helpful ! Guided me through every step and made sure everything was easy and smooth sailing! He was straight forward and made sure i felt welcomed and met every one of my needs and answered any questions i had . 1000/10 Recommend Andy and the Royal BGC store for all the help!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We're thrilled to hear that Andy provided you with exceptional service during your purchase. At Royal Buick GMC Cadillac, we strive to make every experience smooth and enjoyable. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
When I first arrived I was immediately greeted by Andy,
When I first arrived I was immediately greeted by Andy, the dealership was very nice and warm. I didn’t feel pressured, Andy listened to what I wanted, and came through perfectly. He went above and beyond to ensure that my experience was amazing. I love flowers and the beautiful long stems roses I received when picking up my vehicle made a great day even better. I’m glad to be apart of the Royal family.!!! Andy you rock!!
When I first arrived I was immediately greeted by Andy,
When I first arrived I was immediately greeted by Andy, the dealership was very nice and warm. I didn’t feel pressured, Andy listened to what I wanted, and came through perfectly. He went above and beyond to ensure that my experience was amazing. I love flowers and the beautiful long stems roses I received when picking up my vehicle made a great day even better. I’m glad to be apart of the Royal family.!!! Andy you rock!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're glad to hear about your positive experience at Royal Buick GMC Cadillac. It's great to know that Andy took such great care of you and made your day even more special with the roses. We appreciate you being a part of our Royal family and look forward to seeing you again soon. Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
My experience was perfect.
My experience was perfect. Jake was informative and explained the process. I felt like I've known him for years
My experience was perfect.
My experience was perfect. Jake was informative and explained the process. I felt like I've known him for years
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Joe! We’re thrilled to hear that you had a perfect experience at Royal Buick GMC Cadillac and that Jake made you feel so comfortable and informed throughout the process. We look forward to welcoming you back for your next visit! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Jake Mullen was very helpful and knowledgeable about the
Jake Mullen was very helpful and knowledgeable about the market and the dealer's inventory. Jake was also very accommodating in that we needed to have the car delivered, so to speak, due to the fact of the timing, job obligations and our specific situation. The dealership was clean and quite comfortable. Friendly atmosphere and friendly staff.
Jake Mullen was very helpful and knowledgeable about the
Jake Mullen was very helpful and knowledgeable about the market and the dealer's inventory. Jake was also very accommodating in that we needed to have the car delivered, so to speak, due to the fact of the timing, job obligations and our specific situation. The dealership was clean and quite comfortable. Friendly atmosphere and friendly staff.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Mark, for taking the time to share your experience with us at Royal Buick GMC Cadillac. We’re thrilled to hear that you found Jake’s assistance helpful and knowledgeable. Our team strives to provide a comfortable and friendly atmosphere for all our customers. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Royal gave us the Royal treatment!
Royal gave us the Royal treatment! From start to finish, our experience at Royal was outstanding. The team was incredibly responsive, attentive and truly went above and beyond to make sure we had everything we needed. They listened to what we were looking for, presented great options, and made the entire purchase process, smooth and stress-free. A special shout out to Jake! He was absolutely phenomenal! His customer service was top-notch and we can’t thank him enough for his professionalism, patience, and supports throughout the process. We left feeling confident and excited about our purchase. We’ll definitely be back in the future and highly recommend Royal to anyone in the market for a vehicle! Thank you Royal, and thank you Jake!
Royal gave us the Royal treatment!
Royal gave us the Royal treatment! From start to finish, our experience at Royal was outstanding. The team was incredibly responsive, attentive and truly went above and beyond to make sure we had everything we needed. They listened to what we were looking for, presented great options, and made the entire purchase process, smooth and stress-free. A special shout out to Jake! He was absolutely phenomenal! His customer service was top-notch and we can’t thank him enough for his professionalism, patience, and supports throughout the process. We left feeling confident and excited about our purchase. We’ll definitely be back in the future and highly recommend Royal to anyone in the market for a vehicle! Thank you Royal, and thank you Jake!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Royal gave us the Royal treatment! From start to finish, our experience at Royal was outstanding. The team was incredibly responsive, attentive and truly went above and beyond to make sure we had everything we needed. They listened to what we were looking for, presented great options, and made the entire purchase process, smooth and stress-free. A special shout out to Jake! He was absolutely phenomenal! His customer service was top-notch and we can’t thank him enough for his professionalism, patience, and support throughout the process. We left feeling confident and excited about our purchase. We’ll definitely be back in the future and highly recommend Royal to anyone in the market for a vehicle! Thank you Royal, and thank you Jake!
I had the pleasure of meeting jake last week and right
I had the pleasure of meeting jake last week and right I felt very comfortable in knowing that I was dealing with an honest person. He treated me as I felt like I should be . I would not hesitate to do business with jake and his sales manager again
I had the pleasure of meeting jake last week and right
I had the pleasure of meeting jake last week and right I felt very comfortable in knowing that I was dealing with an honest person. He treated me as I felt like I should be . I would not hesitate to do business with jake and his sales manager again
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Joe! We're thrilled to hear you had a great experience with Jake at Royal Buick GMC Cadillac. It’s wonderful to know you felt comfortable and valued during your visit. We look forward to assisting you again in the future! Sincerely, The Royal Customer Experience Team CustomerExperience@RoyalTucson.com
Everyone was so friendly and eager to help.
Everyone was so friendly and eager to help. The dealership is very clean and there are many vehicle options to consider. Amanda is the epitome of professionalism, knowledge, experience with all aspects of the job. She clearly strives for giving her customers excellent service and sets the bar high in changing the “car salesperson’s reputation” from pushy to what’s best for the customer. She made the entire deal seamless.
Everyone was so friendly and eager to help.
Everyone was so friendly and eager to help. The dealership is very clean and there are many vehicle options to consider. Amanda is the epitome of professionalism, knowledge, experience with all aspects of the job. She clearly strives for giving her customers excellent service and sets the bar high in changing the “car salesperson’s reputation” from pushy to what’s best for the customer. She made the entire deal seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful feedback! We truly appreciate your kind words about our team at Royal Buick GMC Cadillac, especially Amanda. It’s great to hear that you had such a positive experience and found our dealership welcoming and professional. We strive to ensure each visit is seamless and focused on your needs. We look forward to serving you again next time! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
We had an incredible experience with Royal Buick.
We had an incredible experience with Royal Buick. These guys make it easy. Most of the deal was done over the phone and electronically. Jose Ramirez is amazing and I will buy another car from him again for sure.
We had an incredible experience with Royal Buick.
We had an incredible experience with Royal Buick. These guys make it easy. Most of the deal was done over the phone and electronically. Jose Ramirez is amazing and I will buy another car from him again for sure.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're thrilled to hear that you had an incredible experience with Royal Buick GMC Cadillac and that Jose made the process so seamless. We appreciate your support and look forward to assisting you again when you're ready for your next vehicle! Safe driving! Best, Todd - Royal Automotive Group, feedback@royaltucson.com
Our second Cadillac purchased with the help of MaryLou
Our second Cadillac purchased with the help of MaryLou Monroe. She is such a pleasure to work with. She found us exactly what we wanted. A shoutout to Amanda who helped us through the paperwork. Thanks Royal Cadillac!
Our second Cadillac purchased with the help of MaryLou
Our second Cadillac purchased with the help of MaryLou Monroe. She is such a pleasure to work with. She found us exactly what we wanted. A shoutout to Amanda who helped us through the paperwork. Thanks Royal Cadillac!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you had a great experience purchasing your second Cadillac with the help of MaryLou and Amanda. It's our pleasure to provide you with exactly what you wanted. We appreciate your support for Royal Buick GMC Cadillac and look forward to assisting you again in the future! Best, Todd - Royal Automotive Group, feedback@royaltucson.com