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Reviews

Average Ratings

4.9
840 lifetime reviews. Includes reviews from DealerRater.com
  • Buying experience -Bradley Allen @ Covert Cadillac

    Bradley Allen went out of his way to locate a truck that I wanted and did so very quickly. In fact, within one day. Very pleasant buying process.


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    Bradley Allen went out of his way to locate a truck that I wanted and did so very quickly. In fact, within one day. Very pleasant buying process.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jonathan Sosa is the BEST!!
    March 20, 2017

    I emailed Covert Cadillac about looking at an ATS late in the day on a Saturday. Jonathan emailed me back immediately and insisted I come look at...

    Covert Cadillac

    Thank you so much for the great review! We are so happy that you are enjoying your new ATS and had such a great experience. We look forward to see...


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    I emailed Covert Cadillac about looking at an ATS late in the day on a Saturday. Jonathan emailed me back immediately and insisted I come look at the ATS even though they were closing in 30 minutes. I was hesitant, as I didn't want to keep them there after hours. I test drove the car, negotiated the price, and was out of the dealership within about an hour and a half with my new car. They do not waste time haggling and are very upfront on what they can and cannot do, thus not wasting your time. It was the best car buying experience I have had, which is saying a lot, since I am a tough negotiator. Every time I go in for service (oil changes) I am always greeted by Jonathan. It isn't just a sale to him, he genuinely cares about his clients. Joe was the manager assisting with the sale and he was just as friendly, too. He was keeping me informed throughout the process.

    Does recommend this dealer
    Covert Cadillac

    Thank you so much for the great review! We are so happy that you are enjoying your new ATS and had such a great experience. We look forward to seeing you again!


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  • Highly Recommend!
    March 16, 2017

    Wow! What an amazing experience! I'm a tough customer to make happy and Covert Cadillac nailed it! Their attention to detail and willingness to ma...

    Covert Cadillac

    Thank you Mr. Brooks for the great review. We are so happy that we were able to turn things around and get you into a Cadillac that exceeded your ...


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    Wow! What an amazing experience! I'm a tough customer to make happy and Covert Cadillac nailed it! Their attention to detail and willingness to make the consumer happy is unbeatable. I left there feeling like a king. My story:found a car online I loved and drove 2 hrs to Covert to see it. I had my mind made up and I was going to buy this car! 10 minutes from arriving it sold! I was pissed. Cory at Covert not only immediately called me, he greeted me at the door. Additionally, he personally pulled out the entire inventory and offered me a much nicer/expensive car for the same price! Despite them not making a "killing" off me, Covert still treated me like the most valuable customer. I wish I wasn't moving away, bc service and friendliness like Covert Cadillac is hard to find.

    Does recommend this dealer
    Covert Cadillac

    Thank you Mr. Brooks for the great review. We are so happy that we were able to turn things around and get you into a Cadillac that exceeded your expectations. We look forward to assisting you in the future. We do offer vehicle delivery to you :)


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  • Strong salesmanship without high pressure
    March 13, 2017

    I recently came in with my parents to assist my father in buying a ranch truck. Bradley, the salesperson we dealt with at this dealer for a pre-o...

    Covert Cadillac

    Thank you for the great review. It was our pleasure assisting you with your vehicle purchase. We look forward to seeing you in the future.


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    I recently came in with my parents to assist my father in buying a ranch truck. Bradley, the salesperson we dealt with at this dealer for a pre-owned truck made the entire vehicle purchasing process a very satisfying experience. Bradley had a very pleasant personality, strong product knowledge, helped my parents and I feel totally at ease, and never once made us feel uncomfortable by pushing to sell when we were not ready. This is how buying a vehicle should be.

    Does recommend this dealer
    Covert Cadillac

    Thank you for the great review. It was our pleasure assisting you with your vehicle purchase. We look forward to seeing you in the future.


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  • Bought a car for our 16 year old.
    March 10, 2017

    Bradly Allen and all of the associates at Covert Cadillac did an excellent job finding me a safe and reliable used car for our 16 year old. Custo...

    Covert Cadillac

    Thank you Mrs. Taaffe for the 5 star review. I was our pleasure assisting you with your daughters new vehicle. We look forward to taking care of y...


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    Bradly Allen and all of the associates at Covert Cadillac did an excellent job finding me a safe and reliable used car for our 16 year old. Customer service was great and I will definitely buy another car from there!

    Does recommend this dealer
    Covert Cadillac

    Thank you Mrs. Taaffe for the 5 star review. I was our pleasure assisting you with your daughters new vehicle. We look forward to taking care of your vehicle needs in the future.


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  • Great place to buy from
    March 1, 2017

    I don't normally write reviews, but Daniel Walsh was a big help to put us in the right suv. Daniel went above and beyond to ensure that we were ha...

    Covert Cadillac

    Thank you Isaac for the wonderful review. We are so happy that we could assist you and make the process enjoyable. We look forward to assisting yo...


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    I don't normally write reviews, but Daniel Walsh was a big help to put us in the right suv. Daniel went above and beyond to ensure that we were happy with the car and he even got us a better price than we had been expecting. From the moment I spoke with him, I could tell this was going to be a great experience. When I arrived, he had three different vehicles ready for my wife and I to test drive. We ended up going with the mercedes gl 450 and couldn't be any happier. The only thing better than the car was the customer service that Daniel gave us. We really felt at home, we were not pressured like a lot of salesman in the past. He was friendly and really took time to explain the pros and cons of each of the vehicles. Once we decided what we wanted, he took us over to see Armen. Armen was just as great as Daniel, he didn't try and push us to buy the full on warranty. Instead, he showed us the options and told us the items he would not pick and than the ones he would pick. I was so impressed, and actually agreed that we would get the three he showed us. Overall, this was the best experience I have ever had buying a car and will definitely be going back to see Daniel and Armen when we are ready for our next car. I highly recommend to anyone who is in the market to head on over to Covert Cadillac and ask for Daniel. You will not be disappointed! Thanks again to Daniel, Armen and the whole crew at Covert Cadillac in Austin at 183 & Duval road.

    Does recommend this dealer
    Covert Cadillac

    Thank you Isaac for the wonderful review. We are so happy that we could assist you and make the process enjoyable. We look forward to assisting you again in the future.


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  • Best Customer Service!
    March 1, 2017

    I live in Houston and have a Complicated Work Schedule, but Roger Kress did everything he could to Help me Get my ATS, and even had it Delivered t...

    Covert Cadillac

    Thank you Juan for the 5 star review! We hope you enjoy your Certified Pre-Owned Cadillac ATS and we look forward to assisting you in the future.


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    I live in Houston and have a Complicated Work Schedule, but Roger Kress did everything he could to Help me Get my ATS, and even had it Delivered to my House in HOUSTON! Great customer service!! Definitely recommend this Dealership if you are looking for your Bext Car

    Does recommend this dealer
    Covert Cadillac

    Thank you Juan for the 5 star review! We hope you enjoy your Certified Pre-Owned Cadillac ATS and we look forward to assisting you in the future.


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  • Very pleasant auto purchase experience...
    February 24, 2017

    Had a very satisfying experience with Chris Tropiano in sales and Jerry Duran in finance. I highly recommend Covert Cadillac and I will certainly ...

    Covert Cadillac

    Thank you for the wonderful review! It was our pleasure assisting you and we look forward to working with you in the future.


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    Had a very satisfying experience with Chris Tropiano in sales and Jerry Duran in finance. I highly recommend Covert Cadillac and I will certainly be back!

    Does recommend this dealer
    Covert Cadillac

    Thank you for the wonderful review! It was our pleasure assisting you and we look forward to working with you in the future.


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  • Awesome service
    February 24, 2017

    Jonathan stayed way later than the normal business hours to help us find the perfect vehicle. We absolutely love the car and we definitely recomm...

    Covert Cadillac

    Thank you for the 5 star review. It was a pleasure assisting you with your vehicle purchase and we look forward to assisting you with all of your ...


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    Jonathan stayed way later than the normal business hours to help us find the perfect vehicle. We absolutely love the car and we definitely recommend! Thank you-

    Does recommend this dealer
    Covert Cadillac

    Thank you for the 5 star review. It was a pleasure assisting you with your vehicle purchase and we look forward to assisting you with all of your vehicle needs.


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  • Great Customer Service,
    February 22, 2017

    Extensive contact with Roger Kress. He actually went out and searched for the car we wanted and bought it at auction when it was not on Covert's ...

    Covert Cadillac

    Thank you for the great review! It was our pleasure assisting you and we look forward to working with you in the future.


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    Extensive contact with Roger Kress. He actually went out and searched for the car we wanted and bought it at auction when it was not on Covert's lot. He answered hundreds of questions and even checked out cars I found on the internet that were not in the dealer inventory.. All in all, a stellar experience. Ask for Roger if you want good support. Don Nerwman.

    Does recommend this dealer
    Covert Cadillac

    Thank you for the great review! It was our pleasure assisting you and we look forward to working with you in the future.


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