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Reviews

Average Ratings

2.0
29 lifetime reviews.
  • One Star for Now

    Well, I am a teacher who works with children with autism. I am compassionate and trusting to a fault. My mother passed away this last Thursday and...


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    Well, I am a teacher who works with children with autism. I am compassionate and trusting to a fault. My mother passed away this last Thursday and her final wish was to provide a car for my sister who has been struggling to make it since her car died. I did not have a lot of time to do this because in addition to working with children with special needs, I also have three children with Fragile X Syndrome of my own. Not to mention we are still grieving from the loss of my mom. I found a 2010 Ford Focus from EZ GO Auto Sales for a descent price. The owner even worked with us to get the price to a place we could afford. He had listed the car in EXCELLENT condition and I trusted him. He seemed like a nice guy who really wanted to help people. I went up there yesterday morning and gave the car a test drive. I heard a rattle in the dash, but didn't think anything about it. I just thought the dash needed to be adjusted. We purchased the car and went on our way. The experience was very pleasant. My sister went to work. Later that day she took it to a friend of hers to see if he could adjust the dash. He told her it was likely a motor mount and not just an easy fix. The man who listed this car has been working with cars for a long, long time. I find it hard to believe he didn't know there was something wrong with this car. I contacted EZ GO Auto Sales and they have refused to let us swap cars. The owner did agree to split the cost of repairs. However, this was a car listed in excellent condition, so this should not be needed. He has directed me to take the car to Affordable Tire of Pioneer Parkway to get any work done. I don't know if this man is in business with EZ GO Auto Sales. We will see! I will update my review after everything is finished. We will see just how it all works out.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • One star for now, but we will see

    Well, I am a teacher who works with children with autism. I am compassionate and trusting to a fault. My mother passed away this last Thursday and...


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    Well, I am a teacher who works with children with autism. I am compassionate and trusting to a fault. My mother passed away this last Thursday and her final wish was to provide a car for my sister who has been struggling to make it since her car died. I did not have a lot of time to do this because in addition to working with children with special needs, I also have three children with Fragile X Syndrome of my own. Not to mention we are still grieving from the loss of my mom. I found a 2010 Ford Focus from EZ GO Auto Sales for a descent price. The owner even worked with us to get the price to a place we could afford. He had listed the car in EXCELLENT condition and I trusted him. He seemed like a nice guy who really wanted to help people. I went up there yesterday morning and gave the car a test drive. I heard a rattle in the dash, but didn't think anything about it. I just thought the dash needed to be adjusted. We purchased the car and went on our way. The experience was very pleasant. My sister went to work. Later that day she took it to a friend of hers to see if he could adjust the dash. He told her it was likely a motor mount and not just an easy fix. The man who listed this car has been working with cars for a long, long time. I find it hard to believe he didn't know there was something wrong with this car that he listed in excellent condition. I contacted EZ GO Auto Sales and they have refused to let us swap cars. The owner did agree to split the cost of repairs. However, this was a car listed in excellent condition, so this should not be needed. He has directed me to take the car to Affordable Tire of Pioneer Parkway to get any work done. I don't know if this man is in business with EZ GO Auto Sales. We will see! I will update my review after everything is finished. We will see just how it all works out. Be careful if you do not know anything about cars.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Still Undecided, but 1 star for now.

    Well, I am a teacher in Arlington who works with children who have autism. I also have three children of my own who have fragileX syndrome. I do n...


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    Well, I am a teacher in Arlington who works with children who have autism. I also have three children of my own who have fragileX syndrome. I do not know cars at all and I am trusting to a fault. My mother passed away this week and her dying wish was to provide a car for my sister whose car had died. I din not have a lot of time to do this. I found a car at EZ Go Auto sales and checked them out online. It seemed like a descent place with a man who truly wanted to help people. I took a 2010 Ford Focus a ride and there was a rattle, but I din't think anything about it. I figured it was just the dash needing to be adjusted. We bought the car that he listed as in excellent condition and fulfilled my mom's wish. We are still grieving from the loss of our mom and a bit distracted, so it is my fault for not doing my due diligence. He has been working with cars for many, many, years. I trusted him. My sister took the car to her mechanic friend to see if he could adjust the dash and stop the rattle. He informed her it was not a simple fix, but rather problems with the engine mounts. The owner has agreed to split the cost of repairs with us, but it was listed in excellent condition and this should not have to be done. I do appreciate his willingness to split the cost, but the car should not have been listed in excellent condition if he did not thoroughly check it out himself. He has told me to take the car to Affordable Tire on Pioneer Parkway. I will now need to get my children with Fragile X Syndrome out, which is a big ordeal, and find out how much it will cost to fix this car that was listed in excellent condition. I will change this review if all of this works out. The man was nice to work with and the buying process was easy. However, if you do not know anything about cars be wary of cars listed in excellent condition.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • OUTSTANDING USED CAR DEALERSHIP

    On June 27, 2015 I purchased a 2008 mustang Shelby GT from EZ GO auto, sight-un-seen online and by phone. I didn't see the vehicle or drive it in ...

    Dealer Response

    THANK YOU FOR THE FEED BACK!! we are a small store and love to hear the feed back and thank you for your trust and your purchase please let us kno...


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    On June 27, 2015 I purchased a 2008 mustang Shelby GT from EZ GO auto, sight-un-seen online and by phone. I didn't see the vehicle or drive it in person until Frank Spillman had the car delivered from Arlington to my home in the Houston area. When it arrived at my home one of EZ GO''S very friendly and professional employees named Jordan told me to inspect and drive the car and if I wasn't happy he would take it back to Arlington with no questions ask. The vehicle was exactly as Frank described it by phone in all areas, exterior, interior, and mechanical. All the paper work was prepared and ready for my signature that took less time than to buy a McDonalds' burger. Mr. Spillman even repaired a couple items at no cost to me prior to delivery. I'm an old guy and have purchased many used cars over the years and have never had dealings with such an honest, knowledgeable and quality used car dealership as EZ GO and their crew. Many thanks to EZ GO and crew. I'm very pleased

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    THANK YOU FOR THE FEED BACK!! we are a small store and love to hear the feed back and thank you for your trust and your purchase please let us know in future if there is any thing we can do in helping you find your next car! THANKS Frank


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  • amazing customer service

    I just bought a 2005 nissan xterra and it was the easiest and least amount of drama I have ever had from a dealership they were wonderful I never ...

    Dealer Response

    THANKS for the feed back and thank you for your business it means a lot to small car dealer like us! let us know if there is any thing we can do i...


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    I just bought a 2005 nissan xterra and it was the easiest and least amount of drama I have ever had from a dealership they were wonderful I never once felt pressured great place I will be back to buy a truck later down the road

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    THANKS for the feed back and thank you for your business it means a lot to small car dealer like us! let us know if there is any thing we can do in the future to earn your business again! thanks Jordan


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  • Highly receommended

    Found this 2006 Dodge Charger on cars.com and negotiated the price before we went our to Arlington to look at it based on our expectations. Presto...

    Dealer Response

    THANKS for the feed back and thank you for your business it means a lot to us! let us know if there is any thing we can do in the future to earn ...


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    Found this 2006 Dodge Charger on cars.com and negotiated the price before we went our to Arlington to look at it based on our expectations. Preston and Franklin were so easy to deal with. They showed us the car, agreed to a few minor improvements, had the car ready when we came back and the paperwork was fast and easy. We'll be back again when we're ready for another used car! Thanks again guys!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    THANKS for the feed back and thank you for your business it means a lot to us! let us know if there is any thing we can do in the future to earn your business again! thanks preston


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  • Real genuine down to earth people

    Bought my 2013 Nissan truck from them and everything went smoothly. Couldn't be more pleased. I would highly recommend them.

    Dealer Response

    thank your for the feed back we really appreciate it and if we can ever help you out let us know! thanks nate!


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    Bought my 2013 Nissan truck from them and everything went smoothly. Couldn't be more pleased. I would highly recommend them.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    thank your for the feed back we really appreciate it and if we can ever help you out let us know! thanks nate!


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  • 2011 Honda Odyssey purchased

    I had seen van for sale but did not visit to purchase until weeks later. I kept checking online if van still available. Finally made visit to star...

    Dealer Response

    thanks for the feed back and thank you for the opportunity of earning your business let us know if there is any thing we can ever do to earn your ...


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    I had seen van for sale but did not visit to purchase until weeks later. I kept checking online if van still available. Finally made visit to start purchase. Process was fast even funding no problem. Able to take van to our mechanic to check out condition of van. All staff did an awesome job from beginning to end. We had trade in and all things turned out great. Love our uvan. Thank you Skippy and staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    thanks for the feed back and thank you for the opportunity of earning your business let us know if there is any thing we can ever do to earn your business again or if you ever have any quotations just give us a call thanks you frank


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  • GREATEST EXPERIENCE HIGHLY RECOMMEND

    This is the third vehicle my family and I have bought here in the last 2 years. Franklin and Preston both made this and the other 2 transactions v...


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    This is the third vehicle my family and I have bought here in the last 2 years. Franklin and Preston both made this and the other 2 transactions very smooth and easy. Unlike most other dealers it only took a few minutes to do the paperwork and I appreciate that. I will buy from these guys always... They even beat the interest rate that my bank was giving me. Franklin thank you for your professionalism Andrew

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • WOW I WHOULD RECOMMEND EVER ONE I KNOW TO THEM!!!!

    VERY VERY HAPPY WITH THEM!!! we bought a 2014 Buick from them for my 16 year old and i got a great deal and very nice car thank you jordan!!!

    Dealer Response

    thank for the feed back and let us know if we can help out in your next car! thanks staff


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    VERY VERY HAPPY WITH THEM!!! we bought a 2014 Buick from them for my 16 year old and i got a great deal and very nice car thank you jordan!!!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    thank for the feed back and let us know if we can help out in your next car! thanks staff


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