Criswell Chrysler Jeep Dodge RAM & FIAT

We had a fantastic experience buying our car, thanks to Leon! He made the entire process quick, smooth, and completely stress-free. Leon was knowledgeable, professional, and genuinely helpful without any pressure. Everything was handled efficiently, and we were in and out much faster than expected. If you’re looking for a great car-buying experience, we highly recommend asking for Leon! 🚗

The service team went above and beyond to repair my Jeep. I also had help from the Jeep warranty team.

Felipe was very professional and easy to work with. He helped us with two car sales and made the buying process quick and easy. Greatly appreciate Felipe’s time and hard work on getting the deals closed!

very friendly Very professional very good business highly recommend to friends and family... thank you for the sale.

I brought my Ram in for an Oil change, Recall work and to fix a parking sensor found not working. I dropped off for my 7AM appt. My service advisor Emilio was very friendly during drop off. I had a friend pick me up for work and drop me off after. I received no updates during the day. I arrived back at Service center at 2pm and was advised it was just now getting recalls worked on and was told "it will take a while". I went to waiting area and sat. Waited over an hour and went back out to ask for an update, " I told you it would take a while". So back out to wait. He walked past the waiting area some time after and saw me looking and mentioned its still not ready, and kept walking. Some time before 5pm I went out again and asked for update, Emilio said he would check and let me know. So back out again to wait. @ 5:45 I hadn't heard back with an update and went back out to ask again, Emilio is not around. Another gentleman (Army Vet), asked if I needed help and I told him I was looking for my advisor, He said my advisor left, without telling me or anybody else. He and a young lady (Vanessa?) were the only 2 working and knew nothing of my truck or that I was waiting. He went and found my truck and she looked up my paperwork. Those 2 did an outstanding job and were great. I wish I knew their names. (I will know find out and praise them later). So, after 11 hours in the shop, I did get an Oil change and Rotation and had 1 recall and 2 software updates completed. The sensor was not fixed as the part needs ordered. Emilio's attitude and lack of customer service needs attention. I will go back for service again because I trust the Criswell Company, however, I will not work with Emilio again.

Great place to shop if you want to be low balled on your trade. Hard pass!!!

Sales personnel were wonderful, friendly and very patient with us during the purchase process for our Jeep.

Leon Travis was very helpful salesperson. Very patient, knowledgeable, provided options, good customer service skills, and made the experience less stressful. though I did not purchase the jeep the experience was great. When I am ready I will be back to purchase my Jeep through Mr. Travis. Thanks WB

I recently purchased a 2026 Jeep Compass with Leon Travis.. He is with you during the entire process. He takes the time to make sure you know everything about the car you are buying. The followup” once you leave the dealership is number 1!!!!!!! He stays in contact to make sure everything is going well and if you have any questions or concerns… I purchased my 2015 Patriot and now my brand 2025 Jeep Compass, both with Leon Travis… Thank You!!!

I had a pleasant experience all the way through. The car was exactly what I was looking for and at a great price. I really appreciated the accuracy of the information I received and the profesional interaction I had with Henry, Felipe, and the finance manager. Highly recommended.