Criswell Chrysler Jeep Dodge RAM & FIAT

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:30 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 7:30 PM
Sat 9:00 AM - 6:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 7:30 PM
Tue 7:00 AM - 7:30 AM
Wed 7:00 AM - 7:30 AM
Thu 7:00 AM - 7:30 AM
Fri 7:00 AM - 7:30 AM
Sat 7:00 AM - 6:00 PM
Sun Closed
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Reviews

4.2
588 lifetime reviews. Includes reviews of Criswell Chrysler Jeep Dodge RAM & FIAT from DealerRater.com
  • jeep srt
    May 28, 2017

    Leon was outstanding we spoke to someone else on the phone before coming up, he wasn't there so Leon jumped into action. He was extremely knowledg...


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    Leon was outstanding we spoke to someone else on the phone before coming up, he wasn't there so Leon jumped into action. He was extremely knowledgeable I mean he really knew his stuff. Very nice and professional. Would highly recommend everyone looking to buy, to go see Leon.

    Does recommend this dealer

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  • nice and courteous service so far
    May 18, 2017

    I have taken my car to this service center a few times now, personnel is pleasant, and the work is satisfactory. Oscar is always polite, and ready...


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    I have taken my car to this service center a few times now, personnel is pleasant, and the work is satisfactory. Oscar is always polite, and ready to listen to my inquiries.

    Does recommend this dealer
    Came in for service or repair

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  • Left us with $700 rental charge
    April 4, 2017

    We took our Jeep for service in December. They let it sit for weeks without doing anything while waiting for an email response 'to authorize' them...


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    We took our Jeep for service in December. They let it sit for weeks without doing anything while waiting for an email response 'to authorize' them to start service, an email we did not receive. By the time they started service, our 30 day rental coverage was expiring and we went over. When the vehicle was finally released, it was found defective (faulty transmission). We returned it so that repairs could be completed, had to rent another car. Since the transmission problem was considered part of the same incident, Geico (our insurance) did not cover rental costs. The two car rentals were charged separately. The first charge was covered by Criswell, while the second in the amount of $709.31 they refuse to cover. The salespeople are very friendly and eager to sell you something, while the service department can be a nightmare, and a costly one.

    Does not recommend this dealer
    Came in for service or repair

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2010

We listen and you matter, because We're Driven by YOU! Check out our customer reviews and see why your friends and neighbors are shopping at Criswell Automotive. Criswell began as a family owned Chevrolet dealership in Gaithersburg in 1972. Today, we're still a family owned and operated business that has expanded to two locations and multiple dealerships including Chrysler Jeep Dodge RAM, Honda, Nissan, FIAT, Commercial Trucks and Isuzu Trucks.

At Criswell, you, the customer, are our first priority. Criswell's goal is to lead the way in providing our customers with outstanding sales and service.

"We listen and you matter, because We're Driven by YOU!"