Ritchey Cadillac Buick GMC

4.7 out of 5 (4.7) 36 reviews

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Reviews

4.7 out of 5 4.7
36 lifetime reviews.
  • 3.0 out of 5
    Folks were nice and knowledgeble. Unfortunately i
    December 26, 2017

    Folks were nice and knowledgeble. Unfortunately i asked for a loaner pick up or a large SUV and was stuck with the smallest Buick SUV that i'd ever se...en. Not the dealers fault, but there is still a tapping in my Duramax engine that they say is normal, this is the noisiest Duramax i've ever owned, and i've had 5 of them. All the others were a pleasure to drive with plenty of power, this one is pathetic. The only reason i'm keeping it is because the new Ford front ends are ugly, as soon as Ford changes their headlights i'll be getting rid of this GMC and going back to a Ford F250 King Ranch. It's very doubtful that this will be published but as stated below, you have my permission to publish.

    3.0 out of 5
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    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bob, we apologize for not having a suitable loaner vehicle for you. We are going to add more trucks to the loaner fleet to try to prevent this from h...appening in the future.


  • 5.0 out of 5
    Ritchey Cadillac
    December 22, 2017

    Service department is always helpful and professional. Don has always been helpful.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    Excellant
    November 29, 2017

    We dealt with Candice who kept us informed on the repair. We have a 6 year old DTS and were treated like we had just bought a new one. I was very impr...essed with the staff. Everyone we talked to was very friendly and professional. Thank You

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for the review Richard! If there's anything further that you may need, please don't hesitate to give us a call at (386) 675-0717. We offer man...y other services and have a large selection of new vehicles, if you're in the market. - Ritchey Buick GMC. Thanks again for the recommendation, and have an amazing day!


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Ritchey Cadillac Buick GMC
932 N Nova Rd Daytona Beach, FL 32117
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