Folks were nice and knowledgeble. Unfortunately i asked for a loaner pick up or a large SUV and was stuck with the smallest Buick SUV that i'd ever se...en. Not the dealers fault, but there is still a tapping in my Duramax engine that they say is normal, this is the noisiest Duramax i've ever owned, and i've had 5 of them. All the others were a pleasure to drive with plenty of power, this one is pathetic. The only reason i'm keeping it is because the new Ford front ends are ugly, as soon as Ford changes their headlights i'll be getting rid of this GMC and going back to a Ford F250 King Ranch. It's very doubtful that this will be published but as stated below, you have my permission to publish.
Bob, we apologize for not having a suitable loaner vehicle for you. We are going to add more trucks to the loaner fleet to try to prevent this from h...appening in the future.
Service department is always helpful and professional. Don has always been helpful.
We dealt with Candice who kept us informed on the repair. We have a 6 year old DTS and were treated like we had just bought a new one. I was very impr...essed with the staff. Everyone we talked to was very friendly and professional. Thank You
Thanks for the review Richard! If there's anything further that you may need, please don't hesitate to give us a call at (386) 675-0717. We offer man...y other services and have a large selection of new vehicles, if you're in the market. - Ritchey Buick GMC. Thanks again for the recommendation, and have an amazing day!