Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.3
Average based on 20 reviews
  • Excellent Experience!

    From start to finish it was an amazing experience to buy my 2008 Jeep Grand Cherokee SRT8 from Import Exchange. Starting with the salesman Jimmy, ...


    Show Full Review

    From start to finish it was an amazing experience to buy my 2008 Jeep Grand Cherokee SRT8 from Import Exchange. Starting with the salesman Jimmy, who was very patient with me when I asked him for additional photos since I live 160 miles away. He really went above and beyond by sending me photos and a video of the Jeep. Moe in finance was very professional and had all the paperwork ready in a matter of minutes. It's been over a month since my purchase and I'm still very happy. I would highly reccomend Import Exchange and will definitely keep them in mind for any future purchases.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Never even responded to my phone or email requests

    No response to my phone or email requests despite fact i am a CASH buyer.


    Show Full Review

    No response to my phone or email requests despite fact i am a CASH buyer.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • A++++ Customer service

    I want to say the customer service is outstanding! The employee Jimmy was kind, attentive and really made me feel like he cared about my buying pr...


    Show Full Review

    I want to say the customer service is outstanding! The employee Jimmy was kind, attentive and really made me feel like he cared about my buying process. I'm from Denver so flying into Chicago is a big deal to buy a car. I asked Jimmy if they had a rental car place nearby and without hesitation offered to pick me up from the airport that is 45 mins away! I wish more car dealerships operated like this place. Thank you Jimmy for the great experience!!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Friendly staff

    Friendly staff. Responded quickly to me dropping in and checking out one of their vehicles.


    Show Full Review

    Friendly staff. Responded quickly to me dropping in and checking out one of their vehicles.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very friendly. .and cooperative

    I've been in the market for a newer/used vehicle...I've been looking on sites for sometime now for a pick up truck of some sort..and been pricing ...


    Show Full Review

    I've been in the market for a newer/used vehicle...I've been looking on sites for sometime now for a pick up truck of some sort..and been pricing them on line...on 1/15/16 I just so happened to stubble across a 2007 chevy avalanche which was one of my first picks for a vehicle..I called and talk to Adam and told them I'd be in...upon arriving I met the owner Will and than the manager jimmy I'm usually leary about dealerships but from the get go I was nervous about a new purchase but these guys made me feel very comfortable....I had some issues with my credit..and I was thinking this deal wasn't gonna happen...they let me test drive it and I came back and they were still waiting on a credit response.. jimmy asked me if I wanted to test drive it again ...I said yes cause I didn't get to check out the 4x4 ...i was surprised about them letting me take it for another test drive..it took some time for the banks to get back but not that long as a big name dealship...I am happy to say the deal went through it went easier than i thought it would so far it was the best experience I had ..the owner Will really help me out on a deal..I will say these guys Will,,jimmy and Adam got the deal done for me and I would highly recommend them for a vehicle. ..

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Saturn

    Very nice people. Worked with Adam and he found the car in my price range and in great shape.


    Show Full Review

    Very nice people. Worked with Adam and he found the car in my price range and in great shape.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Happy Customer

    I had a great experience at import exchange, They appraised my car and offered me more money for my trade- in then four different dealers I had vi...


    Show Full Review

    I had a great experience at import exchange, They appraised my car and offered me more money for my trade- in then four different dealers I had visited in the last couple weeks. And very happy with the car I purchased. I wish you guys the best...

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Place to Buy a car from

    I went here not really knowing exactly what i wanted. They showed me and let me test drive a few cars untl i found the one i loved. They were supe...


    Show Full Review

    I went here not really knowing exactly what i wanted. They showed me and let me test drive a few cars untl i found the one i loved. They were super accommodating and always easy to get ahold of! they also gave me a great deal on the car i finally bought! over i would recommend this place to anyone who is looking for a car and a good deal!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • good place

    I just bought a lexus gs. I am very happy with the deal> I traded in my 05 cady and somehow lowered my payment. Thank you Import Exchange esp Jimm...


    Show Full Review

    I just bought a lexus gs. I am very happy with the deal> I traded in my 05 cady and somehow lowered my payment. Thank you Import Exchange esp Jimmy. :)

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Car had a cracked windshield!

    After the 30 minute drive to meet Jimmy and see a car, we see it has a cracked windshield that wasn't visible or mentioned in the ad. After a quic...


    Show Full Review

    After the 30 minute drive to meet Jimmy and see a car, we see it has a cracked windshield that wasn't visible or mentioned in the ad. After a quick walk around, there was lots of scratching on the vehicle that was slyly not showed in the pictures. After being greeted by Jimmy (who was dressed very unprofessionally) he left to work with other customers and we left without a second word.

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review