Grapevine Chryser/Dodge/Jeep/RAM

Reviews

Average Ratings

4.4
123 lifetime reviews.
  • Excellence!

    We arrived to the Grapevine Dodge dealership shopping for a new Ram truck. Within just a few minutes, a very professional, personable salesman met...

    Dealer Response

    We appreciate the very positive feedback. I will pass this on to your sales pro as well as his manager.


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    We arrived to the Grapevine Dodge dealership shopping for a new Ram truck. Within just a few minutes, a very professional, personable salesman met us. After introductions, he asked what our needs and wants in a vehicle were. Rather than stand out in the sun and sweat, he took us air conditioned showroom, did a specific search for our needs, and shows us several vehicles. The saleswoman was persistent, but not pushy nor rude in his efforts to sell us what WE wanted, not what he thought we should buy. In the end, he found our dream truck!! During the negotiation and paperwork phase, we were offered refreshments, to include lunch! The finance manager was equally friendly and personable. The knowledge displayed by the staff, on various processes in several areas was impressive. We will definitely go back to Grapevine Dodge when the time comes to buy again.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We appreciate the very positive feedback. I will pass this on to your sales pro as well as his manager.


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  • Definitly 5 ¿ stars

    Heard too describe never been treated this great looks like I'll be customer for long time.


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    Heard too describe never been treated this great looks like I'll be customer for long time.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Thank you Christina Vickers!

    I usually like buying a car as much as going to the dentist, but this time was different. Christina worked very hard to get me into my dream car, ...


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    I usually like buying a car as much as going to the dentist, but this time was different. Christina worked very hard to get me into my dream car, for the right price. Christina, and her team made it extremely easy to buy. I would definitely recommend Christina Vickers, and Grapevine Dodge.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • James Gullion

    Christina was an awesome salesperson and very attentive to my needs. The only issue I had was with the first truck I wanted was nice and trey Le...


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    Christina was an awesome salesperson and very attentive to my needs. The only issue I had was with the first truck I wanted was nice and trey Lewis said it couldn't be done. We were only 15$ difference between what I was willing to pay and what they wanted. I walked out and trey Lewis came and told Christina to find me a different truck and she did an amazing job. The truck I bought is great. I wanted the side rails because I have a handicapped mother and she needed to have a step up into the truck. I went and bought a step stool for her. Other than that Christina was great and needs a big bonus.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Christina was an amazing salesperson

    Christina is an excellent salesperson. Trey Lewis was good. The only difference I had was that the first truck I looked and like, we were only ...


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    Christina is an excellent salesperson. Trey Lewis was good. The only difference I had was that the first truck I looked and like, we were only off 15$ a month but they didn't want to come off 15$. So I was willing to leave. Trey found me a different truck and the only difference was the running boards. Overall Christina was the best sales person I've ever worked with. She should get a big reward.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Overall nice dealership

    Overall good experience. We weren't too fond of our salesman. Not very informative, a lot of single word responses to our questions. Didn't show u...


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    Overall good experience. We weren't too fond of our salesman. Not very informative, a lot of single word responses to our questions. Didn't show us the ends and outs of our car. Not near as good of a salesman as the ones I use to work with. Sales manager was a lot more informative and made sense of things. Used car building wasn't as nice and the new car build (that's the reason for the 4 stars). We both enjoyed Allen in finance a lot! He was very honest and helpful! Work his best to get us the deal we wanted. Helped us with finding a nice place to eat and sleep being that we were from out of town. Give him 5 stars! He should have been our salesman lol

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience

    My purchase went extremely smooth and would definitely recommend this dealership to others.


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    My purchase went extremely smooth and would definitely recommend this dealership to others.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Disappointing Online Sales

    This sales team was not pleasant to work with, they were very demanding that I put down a deposit since I'm not in the same town, and gave me a re...


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    This sales team was not pleasant to work with, they were very demanding that I put down a deposit since I'm not in the same town, and gave me a really terrible offer on my trade, I felt like they just wanted to make a quick deal, not actually work with me. And the day after the negotiations started they again hounded me for a deposit because conveniently someone else was coming in to look at the vehicle. Never going to buy from them, not with how they behave.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Disappointing Online Sales

    This sales team was not pleasant to work with, they were very demanding that I put down a deposit since I'm not in the same town, and gave me a re...


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    This sales team was not pleasant to work with, they were very demanding that I put down a deposit since I'm not in the same town, and gave me a really terrible offer on my trade, I felt like they just wanted to make a quick deal, not actually work with me. And the day after the negotiations started they again hounded me for a deposit because conveniently someone else was coming in to look at the vehicle. Never going to buy from them, not with how they behave.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • On-line shopping

    I emailed several times and heard no response until i text the internet manager and then seemed a little bothered after she responded to my emails...


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    I emailed several times and heard no response until i text the internet manager and then seemed a little bothered after she responded to my emails. Not responding timely made me lose on an offer they had that day and didn't want to honor it the next day when i was trying to buy the car. It seemed like they weren't really willing to work with someone over the web but unfortunately I live like 200 miles away.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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