My family and I had an overall very nice experience, very nice, clean Dealership, greeted very quickly and friendly. Vehicles are a major investment a...nd very stressful decisions everything was done by the Salesman and Finance to make it as easy as possible.
Gentlemen that helped me in service was very nice and professional. He went over some questions I had and fully explained them to me. ,.
Tony was very professional, relatable, kind, and easy to work with. Adrian was professional, not pushy, knowledgeable, and kind. Devan was kind, perso...nable, and relatable. Even though he is a new salesman, we could really see that he was trying hard to learn the process and improve with every step. Overall, we had a great customer experience and left with the exact car we wanted at a fair price!
I have been dealing with the service department since 2008 at Grapevine Dodge. Scott has been by far the best Service Advisor I have work with over th...e last 10 years.
I can’t say enough about the customer service! They couldn’t have done more to ensure I was more than satisfied!! I will definitely bring my business ...back to them!!
Had a bad experience when bought a Jeep in july much better experience this time . Daniel handled this purchase very professionally . . ... .
Was a very pleasant purchase as the salesman worked with us extreamly hard to meat our goal on numbers and Adrian Garcia in the finance department wor...ked very hard for us also, great Dodge dealership. Thank You. Darren
Chris was very helpful in getting my car in, order set, rental handled, and called me by noon the next day to let me know everything was ready. I appr...eciate his professionalism and kindness very much
greeted by Shawn quickly, he was super polite and helpful. service department was super busy but when he found out that I had to have truck back that ...day he made it happen. I live near McKinney but will drive to Grapevine every time over using McKinney Dodge. Thank you so much you are awesome.
The buying process was super easy and straight forward. All questions that were asked in regards to the used vehicle was answered as well as provided ...a CarFax report. Every employee we crossed paths with had a smile on their face and asked if we needed anything. And the fresh wash and almost full tank of gas was above and beyond!