Reviews
They bait and switch.
They bait and switch....the price you see is not the price you pay...They add so-called protection pkgs and security systems and fees.....However they do have some nice rare cars in stock. They intentionally list the car for low you just need to keep that in mind, and negotiate a fair out the door price.
They bait and switch.
They bait and switch....the price you see is not the price you pay...They add so-called protection pkgs and security systems and fees.....However they do have some nice rare cars in stock. They intentionally list the car for low you just need to keep that in mind, and negotiate a fair out the door price.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
stay away.
stay away. Trust me, save your time and money. Sell or buy elsewhere. They will give you an offer that they can't keep, then lowball you and waste your time, just like any other dealers but worst.
stay away.
stay away. Trust me, save your time and money. Sell or buy elsewhere. They will give you an offer that they can't keep, then lowball you and waste your time, just like any other dealers but worst.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
They sold me paint warranties and two anti theft devices
They sold me paint warranties and two anti theft devices and I tried to cancel them because why do I need paint protection on something I was wrapping anyway and two I bought the portfolio appearance protection warranty and I cannot use it. They keep denying my claims so 3,000$ in the trash. They won’t cancel them. DO NOT BUY FROM HERE.
They sold me paint warranties and two anti theft devices
They sold me paint warranties and two anti theft devices and I tried to cancel them because why do I need paint protection on something I was wrapping anyway and two I bought the portfolio appearance protection warranty and I cannot use it. They keep denying my claims so 3,000$ in the trash. They won’t cancel them. DO NOT BUY FROM HERE.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Pretty great experience overall.
Pretty great experience overall. My sales representatives Maria and Rene were very helpful, answered all my questions and made the whole transaction quick. Highly recommend STG Auto!
Pretty great experience overall.
Pretty great experience overall. My sales representatives Maria and Rene were very helpful, answered all my questions and made the whole transaction quick. Highly recommend STG Auto!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience was amazing my Salesman Erick went over and
My experience was amazing my Salesman Erick went over and beyond to get me in the vehicle I wanted for sure will be back
My experience was amazing my Salesman Erick went over and
My experience was amazing my Salesman Erick went over and beyond to get me in the vehicle I wanted for sure will be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a mistake to visit this dealership without
It was a mistake to visit this dealership without checking reviews beforehand. Over the phone, they promised one thing, but once we arrived, additional unexpected charges appeared. The sales manager refused to print or clearly explain the breakdown of the fees, saying that all printers were busy. His attitude was rude and unprofessional, which made the experience very uncomfortable. When I decided to leave, they stopped me and said they would offer a better deal, but the same manager returned with the exact same price and said, “Take it or leave it.” Overall, poor customer service and lack of transparency. I would not recommend this dealership.
It was a mistake to visit this dealership without
It was a mistake to visit this dealership without checking reviews beforehand. Over the phone, they promised one thing, but once we arrived, additional unexpected charges appeared. The sales manager refused to print or clearly explain the breakdown of the fees, saying that all printers were busy. His attitude was rude and unprofessional, which made the experience very uncomfortable. When I decided to leave, they stopped me and said they would offer a better deal, but the same manager returned with the exact same price and said, “Take it or leave it.” Overall, poor customer service and lack of transparency. I would not recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
This location did not honor the warranty that was
This location did not honor the warranty that was purchased with the vehicle. Buyer beware of extra fees that can be inccured On maintenance services for the vehicle. Manager is also never around to handle these matters.I would highly recommend not going here.
This location did not honor the warranty that was
This location did not honor the warranty that was purchased with the vehicle. Buyer beware of extra fees that can be inccured On maintenance services for the vehicle. Manager is also never around to handle these matters.I would highly recommend not going here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
For anyone considering buying a car from STG Auto please
For anyone considering buying a car from STG Auto please be advised that the sales people are extremely pushy. The service department is an absolute nightmare to work with and any warranty can be held up over a review so here you go my personal experience with STG auto group is to run away. Find a car somewhere else pay a little more money
For anyone considering buying a car from STG Auto please
For anyone considering buying a car from STG Auto please be advised that the sales people are extremely pushy. The service department is an absolute nightmare to work with and any warranty can be held up over a review so here you go my personal experience with STG auto group is to run away. Find a car somewhere else pay a little more money
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
For anyone buying a car from STG Auto group buyer beware
For anyone buying a car from STG Auto group buyer beware you will be treated like garbage. If you have any warranty work to be done you will be put on hold transfer after transfer. They’ve now officially had my car for 45 days and still no outcome no timeframe nothing
For anyone buying a car from STG Auto group buyer beware
For anyone buying a car from STG Auto group buyer beware you will be treated like garbage. If you have any warranty work to be done you will be put on hold transfer after transfer. They’ve now officially had my car for 45 days and still no outcome no timeframe nothing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
It was such an amazing experience I totally recommend
It was such an amazing experience I totally recommend Luiz was super helpful and very nice!
It was such an amazing experience I totally recommend
It was such an amazing experience I totally recommend Luiz was super helpful and very nice!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
