I was looking for a good deal on a car. I was misled into believing that the car I bought was the one I wanted. I got over not having some of the extra... perks, but basically as soon as you sign the dotted line the customer service is out the window. I was promised a physical owners manual and still have not received it after over a year. And when I have contacted them about canceling my useless extended warranty I have been ignored and given the run around. I would not recommend this facility to anyone.
Awful, horrible experience! I purchased a 2009 BMW 335i in October with 50kmi on it. Was told it had leather and bluetooth. These were two of the primary... criteria in my search as both tremendously help resale value. 9 months later, I decide to start using my bluetooth (I drive very little and only put 7,000mi since purchase). I couldn't figure it out, so I took it into BMW. Yah, turns out, no bluetooth as stated. Also, they tell me the car has "leatherette", not leather (also as stated by the dealer). I ask what it would cost to have these two things installed. $6,000!!!! for leather, $1,500!!!! for bluetooth. Are you kidding me! NEXT, I ask my mechanic to look over my extended warranty ($3500). Yah, it covers almost nothing that would ever break on a BMW. DO NOT SPEND YOUR MONEY AT MALCOLM CUNNINGHAM OR YOU WILL GET SCREWED
Leroy Price, and Antonio Riney was the best I had when it came to showing me and my family the vehicle
Antonio Riney and Darryl Davis gave the utmost customer service. Antonio was very knowledgeable and courteous. Darryl Davis made sure that I was satisfied... and comfortable with the payment that I was offered. I would definitely recommend friends and family to your store. My experience was a exceptional. On a scale of one - ten, I rate my service a ten. Thanks for everything.
Antonio Riney and manager Darryl Davis,were exceptional and professional in the customer care in providing great suggestions to me while at Malcolm Cunningham... Auto Gallery I m truly Thankful and Blessed I will recommend this dealership to all my family and friends, Virginia Gates Woods
Sales consultant Antonio Riney and manager Darryl Davis was very helpful.
Antonio Riney and Darryl Davis were extremely courteous & attentive to my needs. I would be willing to conduct business again in the future.
Sales consultant Antonio Riney and manager Darryl Davis were wonderful to work with. This has been a very pleasant buying experience.
Sales consultant Antonio Riney and manager Reggie Watson were very pleasant and accommodating with my request. This was a great buying experience
Sales consultant Antonio Riney and manager Darryl Davis the service at Malcom Cunningham was warm and a great feeling. I am a very satisfied customer.