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Reviews

Average Ratings

4.9
419 lifetime reviews. Includes reviews of Gateway Subaru from DealerRater.com
  • Best Place to buy a Car

    Our salesman, Steve Wergin, explained everything and made sure we were happy and understood everything on the car. Our finance person, Tracy Davis...


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    Our salesman, Steve Wergin, explained everything and made sure we were happy and understood everything on the car. Our finance person, Tracy Davison was so nice and helpful in making sure we got the best financing. The sales manager, Wendy made sure that we were doing good throughout the process. I enjoyed my experience with buying our first Subaru, so when we decided to get another vehicle there was no question about where we were going to buy from. Thank you all so much, you're awesome!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Had a Great Experience
    May 22, 2017

    5 Stars all around! Started with Steve and he was a great help answering initial questions and getting me going. Then I had Kevin Miller work wi...


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    5 Stars all around! Started with Steve and he was a great help answering initial questions and getting me going. Then I had Kevin Miller work with me and close the deal. I was a little weary of Zach at first as he told everyone what a great fisherman he was and the size of the fish just kept getting bigger. Ha!!! All I have to say is FISHON!!!! Great experience as always on the shore.

    Does recommend this dealer

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  • I love my Subaru Outback
    May 21, 2017

    Steve wergin was delightful to do business with. He is very knowledgeable and did not pressure us which was a big plus for me. I would definitely ...


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    Steve wergin was delightful to do business with. He is very knowledgeable and did not pressure us which was a big plus for me. I would definitely do business with him again. Great dealership and salesperson.

    Does recommend this dealer

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  • Great Sales Buying Experience!

    Everyone at the dealership was great. They were helpful and courteous and made us feel comfortable. Our salesperson, Steve Wergin, was excellent. ...


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    Everyone at the dealership was great. They were helpful and courteous and made us feel comfortable. Our salesperson, Steve Wergin, was excellent. He took the time to explain everything about the car and there was never any pressure to hurry and buy right now. And when we decided to buy a car, it wasn't thanks and goodbye. He took us on a tour of the dealership and introduced us to the technicians in the service department. Steve came out to the car and explained all the features. He also helped us sync up our phones. He also called a couple days later to see if we had any other questions. Great customer service!! Zach got us a great deal on the financing and Tracey did a great job of explaining all additional options available to us and also with no pressure to buy. Wendy, the sales manager also introduced herself. I'm really glad we found Gateway Subaru.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2nd purchase at Gateway Subaru
    May 18, 2017

    Writer & spouse had occasion to purchase a 2nd Subaru for our family from Gateway Subaru in Delmar. On both occasions the buying process was one w...


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    Writer & spouse had occasion to purchase a 2nd Subaru for our family from Gateway Subaru in Delmar. On both occasions the buying process was one with no pressure and ended in a fair price and an excellent experience. Our salesperson Kyle Hutchins was knowledgeable, friendly and helpful. I would recommend Gateway wholeheartedly if you are in the market for a Subaru!

    Does recommend this dealer

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  • Second Subaru purchase at Gateway

    Writer & spouse had occasion to purchase a 2nd Subaru for our family from Gateway Subaru in Delmar. On both occasions the buying process was one ...


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    Writer & spouse had occasion to purchase a 2nd Subaru for our family from Gateway Subaru in Delmar. On both occasions the buying process was one with no pressure and ended in a fair price and an excellent experience. Our salesperson Kyle Hutchins was knowledgeable, friendly and helpful. I would recommend Gateway wholeheartedly if you are in the market for a Subaru!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great car, great price, great service! Thank you Nick!!
    May 12, 2017

    What started out as a bad day ended up a great one. Was making a trip to Annapolis (90 min. away) and soon after, the engine light comes on.....ag...


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    What started out as a bad day ended up a great one. Was making a trip to Annapolis (90 min. away) and soon after, the engine light comes on.....again. After sinking several thousands of dollars into the old girl, this was it. Missed the appt., put the car in the shop again for the 2 times in 3 weeks, and started looking for a new vehicle. Saw some good cars, but the price was just more than I was comfortable with. Then, my wife said "lets see what they have at Gateway Subaru." "Ah, good idea", I think to myself. Not 3 minutes later, BOOM, there is exactly what I want, and more, for a price 5k less than my other choices. Went down there and Nicolas came out to meet us in the rain, after a quick look over (had already gone over the many pictures on their website, took it for a test drive. Fantastic car! Traded in the "ole girl", gave us more than expected and gave us a great price that fit our budget perfectly. Had to wait for a little bit, and Brian gave us a set of headphone (made by Harmon/Kardon) for the wait. I have nothing but excellent things to say for the entire process, and the staff was amazing!!!! Thank you Gateway Subaru!!

    Does recommend this dealer

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  • Satisfied???
    May 5, 2017

    Jim Stein the sales person was awesome! He was helpful, very knowledgeable, and thorough. I would recommend him. Of course the final price quoted ...


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    Jim Stein the sales person was awesome! He was helpful, very knowledgeable, and thorough. I would recommend him. Of course the final price quoted was not the final price. I felt the "staff" (not Jim Stein) was dishonest in what was promised and then what was delivered. Typical car dealer antics.

    Does recommend this dealer

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  • Great Experience with Jeff Little!

    They have a great process. I was an out of town buyer and it was very easy. Car is what they said it was, no unexpected surprises. Jeff was in ...


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    They have a great process. I was an out of town buyer and it was very easy. Car is what they said it was, no unexpected surprises. Jeff was in no rush and took his time explaining everything to us. Everything was ready for us when we arrived (paperwork and vehicle).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Experience with Jim Stein and Gateway Subaru
    May 3, 2017

    We were very impressed with the non-pressure atmosphere in the dealership. Jim Stein was very knowledgeable about the Outback which we eventually...


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    We were very impressed with the non-pressure atmosphere in the dealership. Jim Stein was very knowledgeable about the Outback which we eventually purchased. He provided a great test drive allowing both myself and husband to drive and experience the vehicle. He could answer all of our questions and obviously likes the product he sells!!! Jim spent a great deal of time with us when we picked up the vehicle and explained the vehicle thoroughly, again answering all of our questions, some of them repeatedly!!!! We would definitely purchase another vehicle from Jim and Gateway Subaru. We completed the paperwork in record time - thanks to Zach Nagler. It was the easiest car buying experience we have had!!! Thank You!!!

    Does recommend this dealer

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