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Barry Brown helped me with my 5th Mazda (all still in use in my family). 2 Mada 3 sedans, 2 6 speed Mazda 3 Hatchback and a CX9.
Jerry at serra helped us find the perfect CX-5. We came in trying to find a car and walked us through the process and was very helpful!
After weeks of searching for the exact used Jeep Renegade Trailhawk , Car Gurus found it at Serra Mazda , we Contacted Jerry in sales , made appointment... and without disappointment , Jerry was waiting the Jeep was waiting , out Front of Store , after some preliminary paperwork and a Great test ride, we decided yes , this is the one , Dwayne and the finance Team , gave us a Great Deal , Jerry was extremely knowledgeable and Helpful as we had a very Robust Active Toddler with us , Thru a Storm a Temporary power Outage ⛈ computers shut Down , Jerry, Dwayne, and Everyone else .made the Transaction a success . We are Very Pleased , my wife and I are Veterans , as we’re the Folks Helping us, I’ve purchased new cars ,used cars , Trucks Motorcycles , etc , Jerry , and Dwayne and the Team at Serra Mazda , are the Top Shelf Best of the Best Thank you Thomas & Amanda & TJ Cooner
They ruined my first time buying a car experience haven’t made the first payment it’s been in the shop for the same thing service and sales... manager said it wasn’t thief problem
Never had one broke off in me quite like the one from Serra Mazda sales and service manager are a joke lube up good it will help with the sting
Michael was great! Will refer a friend. Was able to get a car even in active bankruptcy! Process was really simple. Got the car I wanted with low payments
Awesome experience this evening at Serra Mazda. Went by to check out a couple vehicles and Dejuan Hendrix,Helen Lee and Nick Gregory turned it into an... awesome buying experience from all the information on the features and performance all the way to the financing and delivery. It truly was an awesome evening.
So I was online looking to purchase a car and I came across a car at Serra Mazda. Excellent price. I go ahead and call the dealer to see if they can send... me a few pictures since the advert online didnt have any. I get to talking with the sales guy Peter. He tells me he will get me those pictures asap. Another thing to note is im an out of state buyer so going in just to look at the car isnt an option. I was 4-5 hours and nothing. I call to make sure I gave him my number correctly. I leave a message with the operator. I wait a few more hours and nothing. The next morning comes around and I get a message from Peter stating that the car is at the shop getting work done so pictures will be delayed some. No big deal. I ask Peter if the car has certain options i require. He tells me that it does so I tell him id like to get the ball rolling on purchasing the car ie negotiate a price and give him my deposit. The price on their site was $7,772 with an "enter your email for the best price" option. So i throw out an offer of $7000. Peter comes back with a counter offer of $9,800. I was taken aback! Apparently, they raised the price on the car within 12 hours of me contacting them. this seems like a very shady practice. Now I'm waiting for the sales manager to get back to me.
My experience at Serra Mazda couldn't have been better! Michael Cofield was so great and worked with me to help me find a car that fit my needs while... staying in my budget. The process was very easy and pain free. It was definitely the best car buying experience I've had so far. Highly recommend!
Thank you so much Serra Mazda! Dejuan Hendrix got me rolling again! He was so polite and answered all my questions. Will definitely be purchasing here... again