Romain Cross Pointe Auto Park

Reviews

Average Ratings

4.9
54 lifetime reviews.
  • Great buying experience!

    I purchased a vehicle from Romain Auto Cross Pointe and couldn't be happier with the entire process. Everyone at the dealership was very helpful a...


    Show Full Review

    I purchased a vehicle from Romain Auto Cross Pointe and couldn't be happier with the entire process. Everyone at the dealership was very helpful and courteous. Jason Woosley was absolutely the best sales person I have ever dealt with. I would highly recommend them to anyone who is looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great buying experience!!!

    What a really fantastic experience at GMC Romain Buick. One of the absolute BEST things about it was the fact that when I was shopping around at ...

    Dealer Response

    Ms. Rust, Thank you for your feedback and for choosing Romain Cross Pointe Auto Park for your automotive needs. We know you would spend your hard ...


    Show Full Review

    What a really fantastic experience at GMC Romain Buick. One of the absolute BEST things about it was the fact that when I was shopping around at various dealers looking at what vehicle I wanted to buy and where to buy it from—they didn’t call and hound me after I visited them- not even once! Other locations kept calling and calling to the point of harassment. That was the reason I chose to buy at Romain. Nobody wants that....thank you Romain for “getting that”. I was extremely pleasantly surprised with that. They stood out in a positive way for NOT doing that. All of the staff were very courteous and professional. Would definitely recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. Rust, Thank you for your feedback and for choosing Romain Cross Pointe Auto Park for your automotive needs. We know you would spend your hard earned money anywhere. Enjoy your new Romain vehicle! Sincerely, Mike Mintline, General Manager


    Hide Full Review
  • A good buying experience

    I had a specific SUV and color in mind; Romain found one and let me know when it arrived. They held it for me so I could return from a weekend v...

    Dealer Response

    Ms. Hecht, Thank you for your review. We are pleased you chose Romain Cross Pointe for your automotive needs. We look forward to working with you...


    Show Full Review

    I had a specific SUV and color in mind; Romain found one and let me know when it arrived. They held it for me so I could return from a weekend vacation, and did everything they could to make the SUV available for me. We are very pleased with the new SUV and the buying experience at Romain.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ms. Hecht, Thank you for your review. We are pleased you chose Romain Cross Pointe for your automotive needs. We look forward to working with you again at your next service visit. Sincerely, Mike Mintline, General Manager


    Hide Full Review
  • Great customer service and buying experience!!!

    Buying process was easy and they were definitely interested in earning my business.

    Dealer Response

    Chad, Thank you for sharing your experience with us. Sincerely, Mike Mintline, General Manager


    Show Full Review

    Buying process was easy and they were definitely interested in earning my business.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chad, Thank you for sharing your experience with us. Sincerely, Mike Mintline, General Manager


    Hide Full Review
  • Outstanding!

    Lauren Gilbert (Assistant Service Manager) was outstanding to work with. (I drive a Cadillac Escalde and they were booked up...but she was able to...

    Dealer Response

    Bill, Thank you for your review. We are pleased to hear Mrs. Gilbert took such good care of you and we will pass your kind words along to her. T...


    Show Full Review

    Lauren Gilbert (Assistant Service Manager) was outstanding to work with. (I drive a Cadillac Escalde and they were booked up...but she was able to fit me in the GMC Service Area Schedule on short notice). She was very professional, detailed and highly attentive! I watched her interaction with 2 other customers besides myself. She displayed the same professional and attentive demeanor and was very expeditious processing their appointments/paperwork. For all my future servicing needs I hope to deal with her. If she was a sales rep for Romain I would buy my next Cadillac from her! She is definitely the type of high caliber employee you want representing you!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, Thank you for your review. We are pleased to hear Mrs. Gilbert took such good care of you and we will pass your kind words along to her. Thank you again and we look forward to working with you again in the future. Sincerely, Mike Mintline, General Manager


    Hide Full Review
  • Great Experience!

    Romain is a great dealership! Doug always goes out of his way to help me in any way he can. Everything is always smooth and effortless....exactly ...

    Dealer Response

    Mr. Green, Thank you for choosing Romain for your automotive needs. Enjoy your new Romain vehicle. Sincerely, Mike Mintline, General Manager


    Show Full Review

    Romain is a great dealership! Doug always goes out of his way to help me in any way he can. Everything is always smooth and effortless....exactly the way car buying should be!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Green, Thank you for choosing Romain for your automotive needs. Enjoy your new Romain vehicle. Sincerely, Mike Mintline, General Manager


    Hide Full Review
  • Patience and knowledgeable salesperson

    Our salesperson was very helpful and concerned that we make the correct auto choice . He had us test drive several differant vehicles and explain...

    Dealer Response

    We are pleased to hear our team treated you so well. Here at Romain Cross Pointe we strive to exceed our customers' expectations. Enjoy your new R...


    Show Full Review

    Our salesperson was very helpful and concerned that we make the correct auto choice . He had us test drive several differant vehicles and explained the differant qualities of each one. Very helpful comfortable to deal with.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are pleased to hear our team treated you so well. Here at Romain Cross Pointe we strive to exceed our customers' expectations. Enjoy your new Romain vehicle. Sincerely, Mike Mintline, General Manager


    Hide Full Review
  • Have been exceptionally satisfied with the service

    Great people to work with!! The sales & service experience has been exceptional.

    Dealer Response

    Mr. Seaton, Thank you for your review. We look forward to working with you again. Sincerely, Mike Mintline, General Manager


    Show Full Review

    Great people to work with!! The sales & service experience has been exceptional.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Seaton, Thank you for your review. We look forward to working with you again. Sincerely, Mike Mintline, General Manager


    Hide Full Review
  • Fantastic staff!

    Every staff member I came in contact with was extremely courteous and helpful. I would not hesitate to recommend Romain to anyone looking for a ne...

    Dealer Response

    Marsha, Thank you for your review and recommendation of our dealership. We look forward to serving you for many years to come. Sincerely, Mike M...


    Show Full Review

    Every staff member I came in contact with was extremely courteous and helpful. I would not hesitate to recommend Romain to anyone looking for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marsha, Thank you for your review and recommendation of our dealership. We look forward to serving you for many years to come. Sincerely, Mike Mintline, General Manager


    Hide Full Review
  • new car experience

    Jeff Duncan is not the high pressured salesman you find at most car dealerships . He took his time with us, talked about all our options and even...

    Dealer Response

    Jenny, Thank you for your review. We are pleased to hear that Mr. Duncan treated you so well and we will pass your kind words along to him. Enjoy...


    Show Full Review

    Jeff Duncan is not the high pressured salesman you find at most car dealerships . He took his time with us, talked about all our options and even suggested we test drive other vehicles to make sure we were making the right decision. Because of this approach, we felt ready to make our decision without any reservations. We purchased a 2017 Legacy and love it. Jacob, service manager, has also been great. The Romain team is very special. There are many dealerships out there but none compare to the Romain Experience. They have made believers out of us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jenny, Thank you for your review. We are pleased to hear that Mr. Duncan treated you so well and we will pass your kind words along to him. Enjoy your new Romain Subaru Legacy! Sincerely, Mike Mintline, General Manager


    Hide Full Review