Romain Cross Pointe Auto Park

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Reviews

Average Ratings

4.6
34 lifetime reviews.
  • Great buying experience!

    I purchased a vehicle from Romain Auto Cross Pointe and couldn't be happier with the entire process. Everyone at the dealership was very helpful a...


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    I purchased a vehicle from Romain Auto Cross Pointe and couldn't be happier with the entire process. Everyone at the dealership was very helpful and courteous. Jason Woosley was absolutely the best sales person I have ever dealt with. I would highly recommend them to anyone who is looking to purchase a vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Craig, retired

    In the past 30 years my wife and I have purchased a number of used cars from Romain Buick. Also, in the past 20 years, my grandson and I have purc...


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    In the past 30 years my wife and I have purchased a number of used cars from Romain Buick. Also, in the past 20 years, my grandson and I have purchased used autos from Romain. Don Kipp has been of tremendous help for all three of us over the past four years! Dennis, Austin, and Jason have also been very helpful through the business office and sales assistance. Jeff and his associates in the service department have been outstanding with their assistance. All of the employees at Romain have always been very courteous and friendly!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New truck purchase

    I visited the dealership after receiving a promotional flyer in the mail. I hadn't been thinking about replacing my current truck, but was just cu...

    Dealer Response

    John, Thank you for your review. We are pleased to hear about your experience at our dealership. Please do not hesitate to reach out if we can b...


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    I visited the dealership after receiving a promotional flyer in the mail. I hadn't been thinking about replacing my current truck, but was just curious of how good a deal I could get based on the incentives listed on the sales flyer. The salesman that greeted me was Terry Garoutte. He was very courteous and professional. Terry was very patient and thorough while showing me several vehicles, to help me find the perfect one for me. I was very impressed with the whole process. I experienced no high pressure or intimidating coercive efforts at any time. The entire staff were all very kind and professional, making sure I was completely satisfied and had a positive experience. I received a great deal, better than I had expected. I was also very impressed with how clean and well maintained the facility was kept.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, Thank you for your review. We are pleased to hear about your experience at our dealership. Please do not hesitate to reach out if we can be of further assistance. Thank you again and enjoy your new Romain vehicle. Sincerely, Mike Mintline, General Manager


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  • Second visit at Romain

    I had worked at Romain before for a year and I knew they would treat me right. I had Jason to help me out on my second buying experience and he t...

    Dealer Response

    Mr. Delly, Thank you for your review. We are pleased to hear you had such a positive experience and we look forward to continuing to work with yo...


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    I had worked at Romain before for a year and I knew they would treat me right. I had Jason to help me out on my second buying experience and he treated me as legacy. Did everything he could and got me driving my new explorer. I was hustle free the whole time and even worked on price which I knew they would . Jason retouched my phone system in my SUV and retouch the front bumper as I had mentioned to him. I got a loaner from Enrique and Randy is just exceptional who is one of the boss I ever had. Kudos for the whole team at Romain. I am happy with my purchase and I hope they keep the customer satisfaction experience for life. Thank you guys.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Delly, Thank you for your review. We are pleased to hear you had such a positive experience and we look forward to continuing to work with you. Thank you again and enjoy your new Romain vehicle. Sincerely, Mike Mintline, General Manager


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  • Paul and Becky

    We have been looking for awhile for a certain color, and make, and model of a GMC car. We finally found on internet the car we wanted. Was a dist...

    Dealer Response

    Paul and Becky, Here at Romain we strive to exceed our customers' expectations. We have talked to all employees involved to ensure this issue does...


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    We have been looking for awhile for a certain color, and make, and model of a GMC car. We finally found on internet the car we wanted. Was a distance to drive but was excited. After arriving at dealership, we all realized that there was amiss communication about the car and price. Very disappointed, they brought out all there inventory and found us a car that was close to what we wanted, even changed and added a few things . They all went way above and beyond trying to make us happy and our experience a pleasant one. Although 4.5 hours away. We would go back in a heart beat.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul and Becky, Here at Romain we strive to exceed our customers' expectations. We have talked to all employees involved to ensure this issue does not arise again. Thank you for choosing Romain for your automotive needs. Sincerely, Mike Mintline, General Manager


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  • Great Buying Experience!

    I was making a long distance purchase. I had many questions and they were all answered by my sales person Jason Woolsey. I must have had at least...

    Dealer Response

    Gary, Thank you for choosing Romain Cross Pointe Auto Park for your automotive needs. We strive to exceed our customer's expectations; therefore,...


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    I was making a long distance purchase. I had many questions and they were all answered by my sales person Jason Woolsey. I must have had at least 50 texts and several phone calls and Jason was very kind and patient with me. I am a very particular person and Jason was my eyes and nose on the ground. Yes nose, I even had him verify that the car was a non smokers car and no odors. After I decided I wanted to look at the car, I complicated it even further...I needed picked up at the airport. Again, Jason did as I requested without questions or complaints. The dealership is very clean, offers drinks and snacks, and free wifi. There was never any pressure. As I did my paperwork, the car was being detailed even though it was very clean to begin with. How many times have you had the dealership manager come out and greet you and thank you for your business. At Romain that is exactly what happened. They made you feel very special. I would rate myself on a scale of 1-10 with 10 being a very difficult customer a solid 11. Romain satisfied me in every way. Thank you Jason! Had it not been for you, my wife's dream car would not be in our garage.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Gary, Thank you for choosing Romain Cross Pointe Auto Park for your automotive needs. We strive to exceed our customer's expectations; therefore, we are pleased to know that expectations were met. Please do not hesitate to reach out if we can be of further assistance. Thank you again for choosing us and enjoy your new Romain vehicle. Sincerely, Mike Mintline, General Manager


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  • Worth the trip!

    Great experience! Worked with Sam, he was patient and very knowledgeable. No pressure sales tactics. Would definitely return and recommend. Drove...

    Dealer Response

    Steve, Thank you for making the trip to Romain for your automotive needs. We are pleased to hear about your experience and look forward to working...


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    Great experience! Worked with Sam, he was patient and very knowledgeable. No pressure sales tactics. Would definitely return and recommend. Drove down from Indy,it was worth the trip.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steve, Thank you for making the trip to Romain for your automotive needs. We are pleased to hear about your experience and look forward to working with you again in the future. Sincerely, Mike Mintline, General Manager


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  • Perfect experience

    Don Kipp was an amazing sales Rep. no pressure, delivered on promises.

    Dealer Response

    Mr. Goodwin, We sincerely appreciate the feedback. Please do not hesitate to reach out to us if we can be of further assistance. Enjoy your new R...


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    Don Kipp was an amazing sales Rep. no pressure, delivered on promises.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mr. Goodwin, We sincerely appreciate the feedback. Please do not hesitate to reach out to us if we can be of further assistance. Enjoy your new Romain vehicle. Sincerely, Mike Mintline, General Manager


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  • Cadillac SUV

    Jeff Duncan was our salesperson. He made our experience a pleasant one. Jeff was very knowledgeable about the SUV. He spent considerable time w...

    Dealer Response

    Thank you for choosing Romain Cadillac for your automotive needs. We are pleased to hear our team took such good care of you. Enjoy your new Roma...


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    Jeff Duncan was our salesperson. He made our experience a pleasant one. Jeff was very knowledgeable about the SUV. He spent considerable time with us explaining each and every feature. This is our 2nd new vehicle we have purchased from Romain in Evansville. We also dealt with Mark Callison, the sales manager, when finalizing our purchase. Mark was very helpful in closing the deal to our satisfaction. We previously purchased from Wright Motors which was also local before Cadillac went to Romain. We always shop local when looking for a vehicle. The entire sales staff at Romain are extremely friendly.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Romain Cadillac for your automotive needs. We are pleased to hear our team took such good care of you. Enjoy your new Romain Cadillac. Sincerely, Mike Mintline, General Manager


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  • GREAT TO WORK WITH!

    Melissa worked with me to find the exact car I wanted. Great experience! It made buying a car so easy.

    Dealer Response

    Stacy, Thank you for your sharing your experience with us. We look forward to working with you again in the future. Sincerely, Mike Mintline, Ge...


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    Melissa worked with me to find the exact car I wanted. Great experience! It made buying a car so easy.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stacy, Thank you for your sharing your experience with us. We look forward to working with you again in the future. Sincerely, Mike Mintline, General Manager


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