Phil Long Toyota of Trinidad

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
128 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    January 23, 2020

    Staff is always friendly and helpful. Very efficient and professional

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 20, 2020

    Had my Nissan in for a standard oil change and tire rotation. I was given a ride home while the work was being done. After about an hour I noticed I had... a text from Phil Long. With in was a video providing the status of my service. This included a showing of my filthy air filter and a direct line to the service tech. I had him change the filter as well. When the vehicle was complete they picked me up at home. Very nice and a class act!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin, we're happy to hear you had such a positive experience with our service team! We look forward to your next visit and hope you have a wonderful... day!

  • 5.0 out of 5
    January 6, 2020

    My visits to Phil Long Toyota in Trinidad, has always been good, their service department is always on the ball with helping you and doing what ever necessary... to assist you. The Sales, Finance and Parts department is always available if you have questions, on your warranty or any other documents you need on your vehicle. This dealership deserves a five star they are all on track with helping customers who walk in the door.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kareyl, we're happy to hear you had such good experiences with our team! We appreciate your continued patronage and look forward to all your visits. W...e hope you have a great day.

  • 5.0 out of 5
    December 31, 2019

    New to the area. Was very impressed with service dept.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Roger, we are very happy to have provided you with such a positive experience!

  • 5.0 out of 5
    December 27, 2019

    Customer service is top notch! Friendly and respectful service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ramirez, we are very happy to have provided you with such a positive experience! Have a great day!

  • 5.0 out of 5
    December 19, 2019

    This place is overall great, fast, friendly and the place is always clean!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sara, we are very happy we could provide you with a great experience!

  • 5.0 out of 5
    December 16, 2019

    Outstanding job to everyone involved in finding the perfect vehicle fir me!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we're happy to hear you had such a positive experience with our team!

  • 5.0 out of 5
    December 8, 2019

    As expected can?t comment on quality of repairs can only assume it?s a 5

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Phil, thank you for sharing your positive experience!

  • 5.0 out of 5
    December 6, 2019

    From out of town, and was pleased that you got me to my next appointment on time.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    JB, we are very happy we could provide you with a positive experience! We look forward to your next visit. Have a great day!

  • 5.0 out of 5
    December 6, 2019

    Chris Foerch was awesome! He helped me throughout the whole test driving thru buying process. Chris Foerch is Incredible in his knowledge of Toyota Vehicles... and all my questions were answered in a way I understood! Thanks Chris!!! And all others involved in this processcat Phil Long Toyota in Trinidad Colorado were Fantastic!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Georgia, we are very happy Chris provided you with such a positive experience! Thank you for taking the time to leave us such a great review. Have ...a wonderful day!

View More Reviews