Fuccillo Hyundai of Grand Island

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Reviews

Average Ratings

4.7
64 lifetime reviews.
  • Outstanding Job!

    Everything was great from my first initial contact until the Time I left. Scott and the whole crew at Fuccillo Hyundai were fantastic. I couldn't ...


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    Everything was great from my first initial contact until the Time I left. Scott and the whole crew at Fuccillo Hyundai were fantastic. I couldn't ask for a better experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Treated like an idiot.

    How can a dealer ship give you a 3 year warranty,on a car you bought from them.and then when you bring it in for a repair.they tell you...

    Dealer Response

    Joe - Your feedback is greatly appreciated. Delivering fantastic customer service is our top priority. I would like to speak with you about this i...


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    How can a dealer ship give you a 3 year warranty,on a car you bought from them.and then when you bring it in for a repair.they tell you that you don't have a warranty.because you waited to long.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Joe - Your feedback is greatly appreciated. Delivering fantastic customer service is our top priority. I would like to speak with you about this issue so I can better understand it. I hope to hear from you soon. Sincerely, Dave Martin General Manager dmartin@fuccillo.com, (716) 773-7505.


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  • Fucillo Hyundai, Awesome....!

    My sales rep Duane was a very pleasant and knowledgeable person. I also worked with Jeremy who was just as helpful, and I would like to add that t...

    Dealer Response

    Yolo - We're excited to hear that Duane and Jeremy took care of you and that everything went very smoothly. We hope to see you again in the future...


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    My sales rep Duane was a very pleasant and knowledgeable person. I also worked with Jeremy who was just as helpful, and I would like to add that the experience was bettered by the fact that I never felt pressure. It was a very smooth process! Thanks guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Yolo - We're excited to hear that Duane and Jeremy took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Dave Martin General Manager dmartin@fuccillo.com, (716) 773-7505.


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  • Exceptional sales team

    Your sales manager, Jeremy McLaughlin and salesman, Scott Brown are excellent. Both exceeded my expections.

    Dealer Response

    David, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Jeremy and Scott ...


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    Your sales manager, Jeremy McLaughlin and salesman, Scott Brown are excellent. Both exceeded my expections.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Jeremy and Scott were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Dave Martin General Manager dmartin@fuccillo.com, (716) 773-7505.


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  • Honest and Dependable Service

    The service department employees are the best around. They always make me feel appreciated and take great care of my car.

    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We ...


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    The service department employees are the best around. They always make me feel appreciated and take great care of my car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Sincerely, Dave Martin General Manager dmartin@fuccillo.com, (716) 773-7505.


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  • Great service

    Awesome experience. Got a decent % rate on loan after my recent bankruptcy. Would recommend to anyone.

    Dealer Response

    Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of ou...


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    Awesome experience. Got a decent % rate on loan after my recent bankruptcy. Would recommend to anyone.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs!


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  • very helpful staff

    I would recommend Fucillo to everyone. When we purchased our vehicle and signed the paperwork we thought that was it. The interest rate was what i...

    Dealer Response

    Thank you for this wonderful review! We're glad that you were impressed by Marshall and Doug's dedication to excellent service. Thank you again an...


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    I would recommend Fucillo to everyone. When we purchased our vehicle and signed the paperwork we thought that was it. The interest rate was what it was. Until we got a phone call from Doug asking us to come back. He had found a better interest rate. It was half of the original saving is thousands of dollars. Marshall and Doug are the best!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for this wonderful review! We're glad that you were impressed by Marshall and Doug's dedication to excellent service. Thank you again and be sure to like our page to get all the good deals! Sincerely, Dave Martin General Manager dmartin@fuccillo.com, (716) 773-7505


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  • Pleased with the service

    I am very impressed with the service at Fuccillo Hyundai. The service required was done promptly and the price was reasonable. I could not be happ...

    Dealer Response

    We appreciate your input! Glad to hear that you were impressed with the service we offer here at Fuccillo Hyundai Grand Island. If there is anythi...


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    I am very impressed with the service at Fuccillo Hyundai. The service required was done promptly and the price was reasonable. I could not be happier with the experience.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    We appreciate your input! Glad to hear that you were impressed with the service we offer here at Fuccillo Hyundai Grand Island. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Dave Martin General Manager dmartin@fuccillo.com, (716) 773-7505.


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  • Great experience!

    Hyundai Fuccillo Grand Island is quite a distance from home, but the customer service, efficiency, and professionalism made the drive worth it. My...

    Dealer Response

    We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Al...


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    Hyundai Fuccillo Grand Island is quite a distance from home, but the customer service, efficiency, and professionalism made the drive worth it. My husband and I had a great experience. No high pressure sales and Al worked tirelessly to find exactly the vehicle we were looking for at the payment we wanted. Give Fuccillo a try!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Al was able to meet your needs. At Fuccillo Hyundai of Grand Island, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as efficient, professional, and pressure-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Sincerely, Dave Martin General Manager dmartin@fuccillo.com, (716) 773-7505


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  • New Experience

    Total experience could not have been more pleasant...oh wait a minute...we missed the TV giveaway which was disappointing. Drove 35 miles from our...

    Dealer Response

    Thank you for the wonderful review and for traveling to Fuccillo Hyundai Grand Island from quite a distance to do your business. Congratulations o...


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    Total experience could not have been more pleasant...oh wait a minute...we missed the TV giveaway which was disappointing. Drove 35 miles from our home, leased the vehicle, took the vehicle home, brought it back the next morning, sealed the transaction that morning. From our salesperson to the Sales Mgr and Finance Mgr everyone was a straight shooter and upfront individual. Found the dealership to be clean and cheerful. Will drive the 35 miles for service even though there are Hyundai dealers not very far from us.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review and for traveling to Fuccillo Hyundai Grand Island from quite a distance to do your business. Congratulations on your new car! Thank you again for your kind words and business. Check us out on Facebook for access to our exclusive specials. Sincerely, Dave Martin General Manager dmartin@fuccillo.com, (716) 773-7505.


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