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Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.7
Average based on 117 reviews
  • EXTREMELY PLEASED

    I am extremely pleased with service and my new car. I was able to purchase it at a fair price without any hassle. The service department is first ...


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    I am extremely pleased with service and my new car. I was able to purchase it at a fair price without any hassle. The service department is first rate and will do anything for you. This is a safe and comfortable place to do business!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Outstanding!

    I bought a certified pre-owned 2015 GTI Autobahn. Max was very knowledgeable and thorough, demonstrating all the features and benefits of the car ...


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    I bought a certified pre-owned 2015 GTI Autobahn. Max was very knowledgeable and thorough, demonstrating all the features and benefits of the car with practical demonstrations. I wasn't looking forward to purchasing a car after an unenjoyable, high-pressure purchase from another dealer several years ago. This purchase was a completely different experience. Absolutely no pressure and no haggling! Very straight forward. All of the staff were friendly, polite, and professional. I was offered a loaner car when I made the purchase because the new car still had to go through the certification inspection (I turned down the offer because I was keeping my old car). A loaner car was offered again when I brought my new car in to the shop to get a second key programmed and the ignition button replaced due to some cosmetic wear (no need this time either because the work was performed quickly). I contacted Max via email with questions on a couple of occasions after purchase. His responses were succinct and timely. I appreciated being able to send in a question in the evening and get a reply the next morning. A week after purchase I noticed a bulge in the side wall of one of the rear tires. I hadn't driven much during the preceding week and didn't recall hitting a curb or pothole or anything that could have caused such damage. I was disappointed that I might have to purchase a couple of new tires only a week after buying the car. Max asked me to bring the car in to the shop as soon as possible. They replaced the tire at no cost to me, even though they were under no obligation to do so! They determined that the other rear tire was new enough to not need replacing. A special thank you to Max and the Bud Brown dealership for going above and beyond to take care of me!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • EXCELLENT DEALERSHIP

    I have been dealing with Bud Brown for many years, first when Bud Brown with a Chrysler dealer and then when Bud Brown became a VW dealer. This is...


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    I have been dealing with Bud Brown for many years, first when Bud Brown with a Chrysler dealer and then when Bud Brown became a VW dealer. This is a first rate dealership, both from an auto sales viewpoint and also from a auto service viewpoint.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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About Our Dealership

Dealer on Cars.com since September 2016

Bud Brown has been serving the Kansas City area since 1949 as a third generation family owned business. We are proud to have served the community for over 63 years. Originally a Desoto dealer, we are now Kansas City?s newest Volkswagen dealer. After opening our Volkswagen franchise in February 2010, we have already grown to be the #1 Kansas Volkswagen dealer, and we continue to grow each month thanks to the support of our loyal customers.

Our goal is to provide the absolute best environment for purchasing your next vehicle. At Bud Brown we want to make it easy to purchase a vehicle, and for it to be one of the best experiences possible.

"The signature of trust since 1949"