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Reviews

Average Ratings

4.9
Average based on 400 reviews.
  • Best experience ever

    Julio made my process fast n easy he is the best I bought my 2014 camaro from him n I love it I would recomend him for sure.....

    Dealer Response

    Thank you for this review, Cinthia! I'm pleased to hear that Julio made your vehicle purchase fast and easy. Congratulations on your 2014 Camaro! ...


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    Julio made my process fast n easy he is the best I bought my 2014 camaro from him n I love it I would recomend him for sure.....

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for this review, Cinthia! I'm pleased to hear that Julio made your vehicle purchase fast and easy. Congratulations on your 2014 Camaro! We hope you're enjoying it. Come back and see us again for your future car buying and service needs! Regards, Rick Alpern, General Manager


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  • Amazing!

    Buying a car can be tedious and flat out annoying, but Fazzi was amazing and made the process absolutely pain free. He's so generous and kind and...


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    Buying a car can be tedious and flat out annoying, but Fazzi was amazing and made the process absolutely pain free. He's so generous and kind and had my best interests in mind when working with me. I would recommend Fazzi to all my friends and family, what a great guy!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Chevy Van Nuys

    I trust Chevy Van Nuys with my car. I have not been disappointed yet. I have been taking my car here since I purchased it from Chevy Van Nuys in...

    Dealer Response

    Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests and providing hassle-free servic...


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    I trust Chevy Van Nuys with my car. I have not been disappointed yet. I have been taking my car here since I purchased it from Chevy Van Nuys in 2013.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests and providing hassle-free service. Regards, Keyes Chevrolet Team


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  • Keyes Chevrolet

    It was fast, affordable and very friendly. It was fast, affordable and very friendly. It was fast, affordable and very friendly. It was fast, affo...

    Dealer Response

    Thank you for taking the time to share your experience at our service center, Jason. We're glad to hear you found us professional, fast, and frien...


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    It was fast, affordable and very friendly. It was fast, affordable and very friendly. It was fast, affordable and very friendly. It was fast, affordable and very friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your experience at our service center, Jason. We're glad to hear you found us professional, fast, and friendly. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Regards, Keyes Chevrolet Team


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  • Always pleased until now

    Warranty service, including a tire rotation resulted in my tire pressure monitor being disconnected and a return trip to have it fixed. One week l...

    Dealer Response

    Bob, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and we'd like to extend our sincerest apo...


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    Warranty service, including a tire rotation resulted in my tire pressure monitor being disconnected and a return trip to have it fixed. One week later I am returning because my car vibrates at speeds over 60. Wheel alignment? Tires out of balance? Whichever, I will be charged to have it fixed. I'd have been okay with that, but, as they were rotating my tires, why could that not have been checked before releasing the car to me? Oh...if they couldn't be bothered to reconnect the sensors, why would they care to check my alignment or balance? 3 visits instead of 1 leaves me a suddenly very dissatisfied customer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bob, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and we'd like to extend our sincerest apologies for your recent experience. We would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact us at your earliest convenience. Sincerely, Keyes Chevrolet Team


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  • Very good

    Everything was excellen. It's was quick and easy. Thanks

    Dealer Response

    Thank you for your feedback and recommendation, Ismayl. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and...


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    Everything was excellen. It's was quick and easy. Thanks

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and recommendation, Ismayl. It's fantastic to know that we were able to make your vehicle purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Regards, Keyes Chevrolet Team


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  • Very good

    Excellent service. It was very quick and easy. So I'm happy with my new Chevy volt

    Dealer Response

    Thank you for taking the time to write us a great review on Cars.com, Ismayl. We are thrilled to hear that you had such a great shopping experienc...


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    Excellent service. It was very quick and easy. So I'm happy with my new Chevy volt

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write us a great review on Cars.com, Ismayl. We are thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Regards, Keyes Chevrolet Team


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  • Keyes Chevrolet Van Nuys, CA

    Buying my recent car was a great experience at Keyes Chevrolet in Van Nuys. Randy listened to exactly what I was looking and found it quickly. I w...

    Dealer Response

    Thank you for leaving us this review, Alyc. Congratulations on your new car that you recently purchase! It was a pleasure to read about your car b...


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    Buying my recent car was a great experience at Keyes Chevrolet in Van Nuys. Randy listened to exactly what I was looking and found it quickly. I was in and out in less than an hour and a half.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review, Alyc. Congratulations on your new car that you recently purchase! It was a pleasure to read about your car buying experience working with Randy. He is great with people and focuses on what the customers' needs are. He will be pleased to hear about your positive experience. If you have any questions about your new car, please come back in to visit. Best, Keyes Chevrolet Team


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  • Exceptional Service

    I came in for recall work on my Saturn. Ray helped me throughout the process. He was extremely pleasant and professional. He explained each recall...

    Dealer Response

    Larissa, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our ...


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    I came in for recall work on my Saturn. Ray helped me throughout the process. He was extremely pleasant and professional. He explained each recall and what it meant. Explained how much time each process would likely take and even explained what 'could' happen and how long that would take. I felt extremely comfortable leaving my vehicle at your dealership. He went above and beyond just the service of my car though! We had traveled from Anaheim to have the work done and knew nothing of the area. Ray gave us tips and ideas on what was available to do and what the best way to go and return was. Ray called when the repairs were done and when I told him where we were coming from, he gave me tips on freeway times and alternate routes to help us out. While our initial intent was recall work, I was so impressed by the additional family care, I won't hesitate to return to your dealership when we begin looking for a new vehicle!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larissa, thank you for taking the time to share your thoughts with us. We are dedicated to our customers and it important we do everything in our power to ensure they drive away happy customers! It does not surprise us that Ray went above and beyond for you; it is just an example of why he is such a great asset to our team. We will make sure they hear your kind words. All of us at Keyes Chevrolet await your return. Please let us know how we may be able to help next! Best, Keyes Chevrolet Team


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  • Happy & Proud Owner of a 2015 Chevy Cruize

    Went in to Keye's in Van Nuys yesterday to look at the Chevy Cruize to see if I could find one that would fit within my budget, and with the help ...

    Dealer Response

    Thank you for leaving us this review, Annamarie. We are very happy to hear that Flint could help get you set up with the perfect new car for you. ...


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    Went in to Keye's in Van Nuys yesterday to look at the Chevy Cruize to see if I could find one that would fit within my budget, and with the help of my sales person Flint Reisfelt he made it happen for me. I left with a 2015 Chevy Cruize. Flint was very helpful and knowledgeable about the features and comparing one model to another that would be best suited for me. I would highly recommend him to anyone looking for a vehicle there. Annamarie

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this review, Annamarie. We are very happy to hear that Flint could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see Keyes Chevrolet any time! Take care. Regards, Rick Alpern | General Manager


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