Always outstanding, professional and friendly service. I highly recommend this dealership!
Friendly and easy to work with. If you are looking for a MINI in the Bay Area, add this dealership to your list. Worth the drive for us and we are far... south.
Hello Jimcruisin, we appreciate you taking the time to leave us this feedback. Thank you for your kinds words!
I'm so glad I decided to get my MINI from East Bay. David Dagstanyan was very patient and helped me pick the car I wanted and explained all the features... carefully. He made my first buying experience go smoothly and I never felt rushed. Check out East Bay MINI and see David if you're in the Bay Area!
Kschz, thank you for your kind review; we are happy to pass along your comments to the team here at East Bay MINI and regarding David Dagstanyan. We ...really appreciate your review!
Colby helped us, he was quick to respond to calls and emails, I felt it was like buying a car from a friend!
Hi Jason Oreilly, We really appreciate your review regarding Colby and your purchasing experience from East Bay MINI. Great to hear you received that... level of service from our team. Thanks so much for your business and take care!
The whole process was amazing! We surprised our daughter getting her this car and Seamus and the rest of dealer staff played along. They had the car staged... in the showroom with a big ribbon on it! Totally surprised my daughter and she was in tears. Of joy of course! Thanks again to the crew at East Bay Mini for making the experience a memorable one that my daughter/family will never forget! This type of service is why this is the 16th car I have bought/leased from East Bay BMW/Mini since 2004 and I refer all my friends to them. Keep up the great work!
Armando, we are so happy to read such a great review about East Bay MINI! So glad Seamus took good care of you. You have been a loyal and wonderful ...client of ours for so many years we are so lucky to have you a part of the East Bay Family! Congratulations to your daughter and we'll see you again. Best Wishes!
After looking for a new car for months, I finally purchased a MINI convertible with David Dagstanyan at East Bay MINI. He made the experience excellent... - from professional, timely email correspondence to a warm welcome once I arrived. David was informative and consultative without being pushy. I felt that he was sincere in his desire to match me to the right car. David was tireless in educating me about the car before, during, and after the sale. I felt well-informed and confident in my purchase. Looking forward to driving my new car! The dealership was clean and friendly. I would recommend David Dagstanyan and East Bay MINI.
Convertible, thank you for your kind words and this wonderful review regarding David Dagstanyan. He is one of our best assets to our team. Thanks ag...ain for taking the time to leave us this information about your recent visit. Take care!
I recently purchased a pre-owned Mini and had a great experience. Bryan Black took me through the process and he was great. I would work with him again... anytime and would recommend his knowledgeable no pressure style to anyone interesting in looking at these fun cars. Thanks Bryan
Rod, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case ...during your visit. If you have further needs or questions, please reach out!
I just received my Mini Cooper from East Bay Mini with David Dagstanyan as my agent. From beginning to end it was a fabulous experience! David is very... knowledgeable about the vehicles he sells, which makes your decision on what to buy much easier. He is not pushy and you can tell he has a genuine interest and priority in getting you the car you want rather than what he wants to sell you. At the outset, David was patient with my questions and requests to drive different model cars and he got me into each model to test drive. He was knowledgeable with all of the features of the different models, was able to point out differences, and handily answered all of my questions, allowing me to readily narrow down my choice to the Cooper S Hardtop I ended up buying. Once I decided on the model David informed me of the Mini Garage where you build the car you want from scratch and took the time to explain ALL of the features of the website so I knew how to build my car. I iterated on the accessories several times, going back to David each time to go over my choices. He was patient with explanations on every visit. When I finally settled on the accessories we went over them together and David saved me one thousand dollars giving me some additional accessories by putting me in a package that contained the accessory I wanted with additional upgrades that were part of the package. His knowledge of all the packages and individual accessories saved me a lot of time and money. I couldn’t be more thankful!! Once the order was placed, I was told how long it would take to build, ship, and deliver the car to the dealer and their estimate and that was right on target. It’s quite a fun experience; with a little research, you can track the car through factory build, track the ship carrying your car from Oxford, England to Port Hueneme in Southern California and finally trucking it to the dealer. Once the car had arrived at the dealer, it was prepped, detailed and ready. We completed the financing and then David sat in the car to go over the operational aspects again. He verified I had no more questions and I was off and running. As I stated at the beginning, it was a fabulous experience! David took the time to find out what I wanted and I got EXACTLY what I wanted. I’ve been driving the car for a week now without a single regret. As a matter of fact the car is more than expected of it. Great dealership and great salesman!! Go with David Dagstanyan, East Bay Mini.
Hi G.P., WOW! What an amazing review and feedback regarding your experience here at East Bay MINI and with David Dagstanyan. We really appreciate yo...u taking the care in sharing the details of your journey with us. Everything you pointed out are details we strive for in every client. We are very proud to say David met all and exceeded your expectations as he is one of very best teammates! Congratulations on your new MINI and welcome to our East Bay MINI family! Best Wishes, Donna Gebers General Manager (925)463-2555 Donna.Gebers@HendrickAuto.com
1 review 5.0 star rating 10/5/2016 I recently bought a Pre-Owned Mercedes C300 from East Bay Mini and it has been a very pleasant experience. My motoring... advisor Bryan Black has been very knowledgeable and patient in the whole car buying process. Heck he even came back for me when he left work at 7 pm just because I have called him and told him I am at the showroom. The Financing , Delivery of vehicle and the negotiation processes went smooth. I will come back again to you guys to buy a MINI this time !!!
Hello Vijay, Thank you so much for taking the time and leaving such a great review! we are so glad to hear your experience was top notch and Bryan Bl...ack met your expectations and then some. He is definitely one of our best! Looking forward to serving you again in the near future. Sincerely, Donna Gebers General Manager (925)463-2555 Donna.Gebers@HendrickAuto.com
No one likes having to deal with service issues, but these guys know how to make the situation a little easier! They have great perks with snacks and especially... a loaner car!