Town & Country Auto Sales

3.8 out of 5 3.8

Reviews

3.8 out of 5 3.8
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 5, 2019

    Barry and Steve were amazing people they helped me get into a car I highly recommend them thanks for everything guys your the best. Thanks for helping... me

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 13, 2019

    Great service!!! Good people and good prices berry is the mother xxxxing man call him make an appointment see him today!!! Drive away fres. I love my... new car!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 17, 2018

    John Fritz,his day off,set my wife up to be stranded 3hrs and MADE to leave empty handed after ALL paperwork/insurance. The whole world will know

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    As CEO, I take every complaint very seriously and investigate each one.I found out the following facts concerning your situation. When you purchased t...he vehicle you gave us a drivers license for each one of you. When the bank received the paperwork ,they checked both driver licenses and found yours to be suspended and is not valid. The bank requires both drivers to have a valid drivers license. This is the banks requirement. Since you did not make us aware of this at the time, we let you take the car.Now of course with no loan we did need you to return the car.Any further questions please contact us at 859-594-7559. thank you

  • 5.0 out of 5
    October 16, 2017

    Traded my silverado for a ram. Was a fast easy process and was very fair and honest

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much Jeff it was our pleasure!! Don't forget about our referral program send us friend or family and that's 250 dollars for you.

  • 5.0 out of 5
    November 22, 2016

    I actually had a lot of fun dealing with Mr. Noble. Mr. Noble went out his way to make sure I understood the process which put me at ease. I'll be back!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Johnny buying a new car should be fun, do not forget about our referral program, send us your friend or family and you get 250 dollars!

  • 5.0 out of 5
    September 25, 2016

    I hate shopping for a car but the salesman, Scott Noble, made this a painless process. He was extremely nice and answered every question that we had about... the trucks they had on their lot. We had looked at their website several times and had several conversations by phone with Scott before going to test drive. Buzzie and Scott worked very hard on getting us the deal we wanted. All the vehicles on their lot appear very clean and seem to be in great condition. We compared other trucks on other lots for mileage/price comparison and Town and Country beat all the ones we found. They had better prices on the same year vehicle with lower miles. We are extremely pleased with them and will be using them in the future. Ask for Scott- you will not be disappointed.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Awesome Rick love to here of stories like this, hope all is well. Don't forget about our referral program, send us a friend or family member and that... is 250 dollar to you!

  • 4.0 out of 5
    March 2, 2016

    I was so pleased with my Jeep. The salesman really worked hard to get me an approval. He was back and fourth several times due to my credit being destroyed.... I had always went but here pay here. People you are throwing money away. At Town N Country they will try everything to get you approved. The payment is not only buying my Jeep but building my credit. They have several lenders that can get you approved. I honestly thought it was a waist of time my credit being less than 400 but was I ever wrong. I'm enjoying my Jeep Thanks Town n Country. These people are amazing.

    4.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you Mary Ann we pride ourselves in working hard to get what you want under any circumstance. Don't forget about our referral program, send us y...our friend or family and that's 250 dollars for you!

  • 5.0 out of 5
    March 18, 2015

    I was satisfied with the serviced that was received. I was approved and drove away with a vehicle all in the same day. The sales guy Derrick was great... and did an awesome job getting me into a great car! If you are in need of a vehicle be sure to go to Town and Country and ask for Derrick!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jamie glad we can help. Don't forget about our referral program send us a friend or family member and that's 250 dollars to you!

  • 3.0 out of 5
    January 6, 2015

    Well this was my first time ever buying a car of my own off the lot. Elbert was my sales rep and he was fantastic. He sat with us and had a conversation... with us like we actually with us while we waited to see what car I had qualified for. He did a great job at being patient with me and my family as we looked at different cars trying to decide which was the perfect choice for me. When we were approved for my first ever car of my own Kia soul I cred and Elbert didn't laugh he was very supportive and helped us get the perfect car thanks town and country auto I love my car. You should give Elbert a raise because he is absolutely one of the best I've ever worked with!!! :-)

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 19, 2014

    i was promised that if i came down there to look at the car i wanted to buy i would leave happy wrong test drove the car first the radio was broke center... console lid broke it was missing a grill part leaking oil but was told it was a good car i drove 2 and half hours was sadly dissap. with the sales people and the service wasted a day and about 150 dollars in gas and food they will not work with you at all to resolve a problem

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 6 found this review helpful. Did you?
View More Reviews