Town & Country Auto Sales

Reviews

4.3
(22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

Incredible service.

Matt consistently went above and beyond to help me find the vehicle that was best for me. The entire team was knowledgeable and exemplary with their service, I 100% recommend anyone looking for a good vehicle and a team that will give you the facts to stop by.

5.0

Incredible service.

Matt consistently went above and beyond to help me find the vehicle that was best for me. The entire team was knowledgeable and exemplary with their service, I 100% recommend anyone looking for a good vehicle and a team that will give you the facts to stop by.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

To the CEO

I have recently bought a truck from Town & Country and you lost my title And then when I call the people that work there just say we mailed it to the DMV and then hang up constantly hang up 5 days in a row so So now I will be contacting MVC.ky.gov Then I will contact the Better Business Bureau which I already have I cannot believe the people that work there can lose a title and don't know where they mailed it to that's a joke

1.0

To the CEO

I have recently bought a truck from Town & Country and you lost my title And then when I call the people that work there just say we mailed it to the DMV and then hang up constantly hang up 5 days in a row so So now I will be contacting MVC.ky.gov Then I will contact the Better Business Bureau which I already have I cannot believe the people that work there can lose a title and don't know where they mailed it to that's a joke

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Family support and a continued working relationshi

I have purchased 2 vehicles within 5 hours and both experiences has been the most professional and thoughtful exchanges I've had with as it relates to purchasing a vehicle Everything was completed from beginning to end in a timely manner My family and I couldn't have a better choice Thank you Arlie and T&C

5.0

Family support and a continued working relationshi

I have purchased 2 vehicles within 5 hours and both experiences has been the most professional and thoughtful exchanges I've had with as it relates to purchasing a vehicle Everything was completed from beginning to end in a timely manner My family and I couldn't have a better choice Thank you Arlie and T&C

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Experience

Went to Town and Country on June 15, Matt helped me and my wife find a perfect ride. Matt thank you. Matt if you ever need anybody to talk to I’m here. And I also want to give a shout out to Shawn McMullen , he helped us with the paper work , he is a very nice man. God bless you both .

5.0

Great Experience

Went to Town and Country on June 15, Matt helped me and my wife find a perfect ride. Matt thank you. Matt if you ever need anybody to talk to I’m here. And I also want to give a shout out to Shawn McMullen , he helped us with the paper work , he is a very nice man. God bless you both .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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4.0

My new car

Thank you for all your help finding me the perfect car for my needs and wants. Its perfect for me to get around town and to work.

4.0

My new car

Thank you for all your help finding me the perfect car for my needs and wants. Its perfect for me to get around town and to work.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

great customer service.

Warren took really great care of us today. Made the process so simple and easy. Fast quality work. Will definitely purchase here again. Highly recommend!!

5.0

great customer service.

Warren took really great care of us today. Made the process so simple and easy. Fast quality work. Will definitely purchase here again. Highly recommend!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

New car

Great people. Really amazing to work with. They do everything they can to get you in the vehicle you want that meets your needs and in the budget you want

5.0

New car

Great people. Really amazing to work with. They do everything they can to get you in the vehicle you want that meets your needs and in the budget you want

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

2016 Kia Forte

Great place to get a car. I would like to thank Josh and Steve for the deal that they got me for my 2016 Kia Forte.

5.0

2016 Kia Forte

Great place to get a car. I would like to thank Josh and Steve for the deal that they got me for my 2016 Kia Forte.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Jesus1963

Went into store to buy car for wife.Had 11,000 dollars cash in pocket.Been working all day was little dirty NO ONE WOULD TALK TO ME.JUST HAD BOUGHT TRUCK 1 YEAR EARLIER. I JUST LAUGH AND WENT UP STREET TO KING BROTHERS.THEY WERE GLAD TO SEE ME.CALL SALESMAN YESTERDAY ASK ABOUT A CHEVY CAMARO SALESMAN SAID HE WOULD CALL BACK.DO THE MATH 1 CUSTOMER 3 SALES BUT NEVER WILL DEAL WITH THEM AGAIN.

1.0

Jesus1963

Went into store to buy car for wife.Had 11,000 dollars cash in pocket.Been working all day was little dirty NO ONE WOULD TALK TO ME.JUST HAD BOUGHT TRUCK 1 YEAR EARLIER. I JUST LAUGH AND WENT UP STREET TO KING BROTHERS.THEY WERE GLAD TO SEE ME.CALL SALESMAN YESTERDAY ASK ABOUT A CHEVY CAMARO SALESMAN SAID HE WOULD CALL BACK.DO THE MATH 1 CUSTOMER 3 SALES BUT NEVER WILL DEAL WITH THEM AGAIN.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Josh Tucker was awesome to work with!!!!

Josh Tucker was amazing to work with to get me in a nice car . Josh and the whole crew was great ! Everyone was friendly and made us feel welcome!

5.0

Josh Tucker was awesome to work with!!!!

Josh Tucker was amazing to work with to get me in a nice car . Josh and the whole crew was great ! Everyone was friendly and made us feel welcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 22 reviews