Herb Chambers Kia of Burlington

(4.7) 270 reviews

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4.7
270 lifetime reviews. Includes reviews of Herb Chambers Kia of Burlington from DealerRater.com
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  • Second lease and loving it!

    Writing this review as a repeat customer! I absolutely love my Sportage, and I love the excellent customer service at Herb Chambers Kia of Burligton!

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    I've worked with both Jude and Tom as salespeople. Both are extremely helpful and professional, ask for them when you go!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Shannon! I'm so happy to know you're enjoying your Kia Sportage. On behalf of Jude, Tom and myself, we thank you for your business and look

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    forward to the opportunity to serve your automotive needs for many more years to come! Best, Senee O'Connell, General Manager


  • Excellent as ever, Herb Chambers KIA of Burlington

    John Francis is wonderful to work with-- this is the second KIA Soul I have leased with him and I find him to be professional, friendly, and fair. He

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    has helped me to find exactly what I need within my budget. He goes above and beyond to ensure that the process goes smoothly and that the customer comes first. I highly recommend Herb Chambers KIA of Burlington, and John Francis in particular.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Worth the visit

    Bought a used Chrysler 300C approx. 3 weeks ago from John Francis. Smooth & easy transaction. Even though it wasn't a Kia, John was knowledgeable abou

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    t the car & took time to answer all questions. It was me who rushed him on the deal. Even better, he delivered the car a couple of days later in New Hampshire at the town clerks office. Great service!

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    Does recommend this dealer
    Herb Chambers Kia of Burlington

    Thank you, Richard, for taking the time to share this 5-Star recommendation! Our number one goal is providing an exceptional customer experience. I'm

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    so happy to know that this was achieved with you during your visit with John. Thank you for your business and we look forward to the opportunity to serve your automotive needs for many more years to come! Best, Senee O'Connell, General Manager


  • Amazing experience

    Tom O'Donnell came highly recommended as a salesperson. After my husband and I bought our new Kia from him, we are recommending Tom as well! He's pati

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    ent, a great listener and made us feel important. We love our new car and will be seeing Tom for our next one!

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    Does recommend this dealer
    Herb Chambers Kia of Burlington

    Carol, I sincerely appreciate the time it took for you to write this great review about Tom! Our number one goal is providing an exceptional customer

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    experience. I'm so happy to know that this was achieved with you and your husband during your visit. We thank you for your business and we wish you a very happy Thanksgiving! Best, Senee O'Connell, General Manager


  • great experience!!

    we just bought our 3rd vehicle from Herb Chambers Kia and it's always a great experience! John and Julian are very professional and i would absolutely

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    recommend them!! the process was smooth and there is never any pressure. Thank you guys for all you do! i absolutely love my new car!!!

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    Does recommend this dealer
    Herb Chambers Kia of Burlington

    Thank you so much, Nancy! We're thrilled that you enjoyed working with John and Julian, they are certainly wonderful assets to our team. If there's ev

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    er anything more that we may assist you with, please don't hesitate to ask! Wishing you a Happy Thanksgiving! Best, Senee O'Connell, General Manager


  • it was a great experience !

    This is my 3rd car that i have bought from this dealership and the customer service is always excellent!! i have brought my other cars there for oil c

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    hanges and tire rotation ect. and they are always very professional. they are all like family to us!! keep up the great work!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Nancy! We value your continued business and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connel

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    l, General Manager


  • Wonderful people, wonderful customer service.

    I accompanied my daughter here to help her buy a car after hearing great things. John Francis was our salesperson and was perfectly transparent. He we

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    nt above and beyond to make sure she had the best experience. I've already told several friends and acquaintances to visit Kia Burlington!

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    Does recommend this dealer
    Herb Chambers Kia of Burlington

    Thank you for taking time to write this review. I'm so happy to read that you and your daughter enjoyed working with John! We realize that customer se

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    rvice is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Senee O'Connell, General Manager


  • Smooth process

    Bought a Kia Soul. Very pleasant and smooth buying experience at Herb Chambers Kia Burlington. Tom O'Donnell was great to work with.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! I'm thrilled to hear about your positive experience with Tom and that you found the perfect Kia to meet your needs. We value your business

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    and look forward to serving your automotive needs for many more years to come! Best, Senee O'Connell, General Manager


  • Great buying experience

    I just bought a Nissan Murano from them this past weekend. best experience i had at dealership. My sales person Frank was great to work with. Had ever

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    ything all ready for me when i came in and had the car ready to test drive. He didn't try to upsell me on anything else. Herb in finance was also great to work with. He worked with me to get my payments into my comfort zone and also didn't try to sell me on any services i didn't need. Overall Herb chambers Kia was a great to deal with!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to recognize Frank and Herb. I'm so happy to know that they were able to provide you with a pleasant time purchasing you

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    r new Nissan. Thank you for your business and we look forward to assisting you with your future sales and service needs. Best, Senee O'Connell, General Manager


  • Great Vehicle-Buying Experience

    I recently bought a vehicle at Herb Chambers Kia of Burlington. I have to say that from beginning to end, the process was low-key and easy. The staff

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    were helpful and knowledgeable and worked with my schedule to make everything happen. Two staff in particular--Ramon Amill and Julian Aguirre--were really great to work with. I have had negative experiences in the past with other dealerships in the car-buying process. We were glad that this experience was such a positive one. Beyond that, we're thrilled with our new car!

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    Does recommend this dealer
    Herb Chambers Kia of Burlington

    On behalf of the team here at Herb Chambers Kia of Burlington, I would like to thank you for choosing us for your automotive needs. Your honest opinio

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    n can be an invaluable reference for other customers who are in the market. We value your business and we hope to see you again. Kind Regards, Senee O'Connell, General Manager


Herb Chambers Kia of Burlington
93 Cambridge St Burlington, MA 01803
New (877) 277-7963
Used (888) 346-7130
Service (877) 680-0975
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