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Lawton Chrysler Jeep Dodge

(3,033 reviews)
Visit Lawton Chrysler Jeep Dodge
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday Closed Closed
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–2:00pm
Sunday Closed Closed
2024 state dealer award
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2024 state dealer award
2024 consumer dealer award

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New (866) 697-2164 (866) 697-2164
Used (877) 438-9231 (877) 438-9231
Service (888) 647-0919 (888) 647-0919

Inventory

See all 141 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since November 2017.
Lawton Chrysler Jeep Dodge Ram is a locally owned dealer for all of your vehicle needs if you are looking for a new and used Chrysler Jeep Dodge and Ram Trucks. Conveniently located in Lawton Oklahoma we are the go-to dealership for southern Oklahoma and northern Texas.

Our mission is customer satisfaction-from the showroom to the service shop. To meet this goal we have a knowledgeable and friendly staff a wide variety of excellent cars to choose from and a state of the art facility to meet your regular service needs.

At Lawton Chrysler Jeep Dodge Ram our number one priority is you. Give us a call TODAY!
Home of the $299 a month Truck!

Service center

Phone number (888) 647-0919

Service hours

Monday
Closed
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(3,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lawton Chrysler Jeep Dodge from DealerRater.

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Service adviser is not a professional and has.

Service adviser is not a professional and has. been there for many years! He told me I needed new wipers coincidentally the ones I had were 2 weeks old! The final straw was my last visit he checked me in then preceded to pull my jeep around to be serviced! After that he can in waiting room to let me know my jeep needed to be looked at cause when he pulled it around it stalled! I knew he was lieing cause jeep has never stalled! Automatic! He tried to convince me something was wrong! I pondered it with discontent and decided I could no longer trust your dealership! I went to maintenance area got my keys and went elsewhere!

Service adviser is not a professional and has.

Service adviser is not a professional and has. been there for many years! He told me I needed new wipers coincidentally the ones I had were 2 weeks old! The final straw was my last visit he checked me in then preceded to pull my jeep around to be serviced! After that he can in waiting room to let me know my jeep needed to be looked at cause when he pulled it around it stalled! I knew he was lieing cause jeep has never stalled! Automatic! He tried to convince me something was wrong! I pondered it with discontent and decided I could no longer trust your dealership! I went to maintenance area got my keys and went elsewhere!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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He went above and beyond to help me get the truck I

He went above and beyond to help me get the truck I wanted. Thank you

He went above and beyond to help me get the truck I

He went above and beyond to help me get the truck I wanted. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I recently entrusted my fully functional diesel truck to

I recently entrusted my fully functional diesel truck to the service department at Lawton Chrysler Jeep Dodge RAM, expecting routine maintenance. To my absolute frustration, their negligence severely damaged my fuel system, leaving me with thousands of dollars in repair costs—which I had to pay out-of-pocket for a problem they 100% caused. This dealership not only ruined my truck but also completely refused to take responsibility. When I contacted Dodge corporate, expecting some level of accountability, they blew me off and told me I needed a warranty if I wanted any assistance. Excuse me? My truck was working perfectly before their "service" department touched it! Their response was nothing short of a slap in the face. Sadly, after reading other reviews, I realized I wasn’t alone. Multiple customers have complained about this dealership’s service department causing problems, including long wait times, misdiagnoses, and even vehicles sitting there for weeks or months with no communication. One reviewer on DealerRater mentioned that their vehicle sat for months with no updates, while others have cited incorrect repairs and blatant negligence. (DealerRater Review) At this point, I highly advise anyone considering this dealership for service to stay far away unless you want to risk your vehicle being damaged and your concerns ignored. Dodge corporate clearly doesn’t care, and neither does this dealership. Take your business somewhere that values its customers—because Lawton Chrysler Jeep Dodge RAM certainly does not.

I recently entrusted my fully functional diesel truck to

I recently entrusted my fully functional diesel truck to the service department at Lawton Chrysler Jeep Dodge RAM, expecting routine maintenance. To my absolute frustration, their negligence severely damaged my fuel system, leaving me with thousands of dollars in repair costs—which I had to pay out-of-pocket for a problem they 100% caused. This dealership not only ruined my truck but also completely refused to take responsibility. When I contacted Dodge corporate, expecting some level of accountability, they blew me off and told me I needed a warranty if I wanted any assistance. Excuse me? My truck was working perfectly before their "service" department touched it! Their response was nothing short of a slap in the face. Sadly, after reading other reviews, I realized I wasn’t alone. Multiple customers have complained about this dealership’s service department causing problems, including long wait times, misdiagnoses, and even vehicles sitting there for weeks or months with no communication. One reviewer on DealerRater mentioned that their vehicle sat for months with no updates, while others have cited incorrect repairs and blatant negligence. (DealerRater Review) At this point, I highly advise anyone considering this dealership for service to stay far away unless you want to risk your vehicle being damaged and your concerns ignored. Dodge corporate clearly doesn’t care, and neither does this dealership. Take your business somewhere that values its customers—because Lawton Chrysler Jeep Dodge RAM certainly does not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Great environment and friendly people.

Great environment and friendly people. They helped us find our new car. Worked well with our budget

Great environment and friendly people.

Great environment and friendly people. They helped us find our new car. Worked well with our budget

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Went in for an oil and oil filter change.

Went in for an oil and oil filter change. Was charged on the invoice for both. When I got home I checked for leaks and saw it was the same filter that I showed up with and that they never changed the filter (but made sure to charge me for one and recommend $5,000 worth of other repairs). Makes me wonder if the oil was even changed. Never taking my truck to this dealership again. If you value your vehicle I recommend you avoid this place!

Went in for an oil and oil filter change.

Went in for an oil and oil filter change. Was charged on the invoice for both. When I got home I checked for leaks and saw it was the same filter that I showed up with and that they never changed the filter (but made sure to charge me for one and recommend $5,000 worth of other repairs). Makes me wonder if the oil was even changed. Never taking my truck to this dealership again. If you value your vehicle I recommend you avoid this place!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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He’s the best always wanting the best for his customers!

He’s the best always wanting the best for his customers!! Give him a raise he deals with a lot!!

He’s the best always wanting the best for his customers!

He’s the best always wanting the best for his customers!! Give him a raise he deals with a lot!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're so glad to hear about your positive experience. We'll be sure to pass along your feedback!

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$500 dollars for an oils change and Battery change is

$500 dollars for an oils change and Battery change is crazy. I would like a more personal touch. They always recommend crazy things that are un necessary. If you treat it as your vehicle you won’t recommend 80% of what’s on the list. Everyone I've been in and if i got what they recommended I would spend 2K every time.. it shouldn’t be about sales

$500 dollars for an oils change and Battery change is

$500 dollars for an oils change and Battery change is crazy. I would like a more personal touch. They always recommend crazy things that are un necessary. If you treat it as your vehicle you won’t recommend 80% of what’s on the list. Everyone I've been in and if i got what they recommended I would spend 2K every time.. it shouldn’t be about sales

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Na. We understand your concerns and apologize for the experience. Our goal is always to provide honest and necessary recommendations. We appreciate your input and will work to improve how we communicate with customers about services.

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Barbara was great to work with.

Barbara was great to work with. Quick diagnosis and repairs. Thanks for your help. Don

Barbara was great to work with.

Barbara was great to work with. Quick diagnosis and repairs. Thanks for your help. Don

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, Don! We're glad Barbara could assist you with a quick diagnosis and repairs. If you need anything else, feel free to reach out!

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The Service Department, especially Barbara, is excellent

The Service Department, especially Barbara, is excellent and very knowledgeable. The worked quickly and got my truck out when I needed it.

The Service Department, especially Barbara, is excellent

The Service Department, especially Barbara, is excellent and very knowledgeable. The worked quickly and got my truck out when I needed it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! We’re so glad Barbara and the service team were able to assist you quickly and efficiently. We appreciate your kind words!

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Friendly service.

Friendly service. Worked with me to get the right deal. Easy process to purchase. Love the new truck.

Friendly service.

Friendly service. Worked with me to get the right deal. Easy process to purchase. Love the new truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're so happy to hear you had a smooth, friendly experience and love your new truck. Enjoy the ride!

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