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Reviews

Average Ratings

4.8
474 lifetime reviews. Includes reviews of Vern Eide Ford Lincoln from DealerRater.com
  • Very kind people and great service
    May 26, 2017

    I used them for simple car wash and they treated me the same as if i bought a new truck. Thats one nice dealership inside and out


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    I used them for simple car wash and they treated me the same as if i bought a new truck. Thats one nice dealership inside and out

    Does recommend this dealer
    Came in for service or repair

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  • Excellent customer service.
    May 25, 2017

    I recently traded my "beloved" car in for a newer model and was a bit apprehensive about doing it. I received great customer service from Blaine ...


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    I recently traded my "beloved" car in for a newer model and was a bit apprehensive about doing it. I received great customer service from Blaine Tirrel all through the process from taking us out to drive the car and explain all it's features through the actual sale. After the sale, I had two things that needed to be fixed and Verne Eide stood behind their product and took care of both things immediately. I was very impressed with the Service Department. Thank you Tami Winter for your great customer service! Thank you also to Cory Marek for your prompt and positive attention to our needs and experience also. I have nothing but very good things to say about our whole experience.

    Does recommend this dealer

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  • Thanks for being patient!
    May 23, 2017

    I do not go on a car when they are open! One bad experience is the reason. I drove past the lot looking everyday at the blue escape! One day I ...


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    I do not go on a car when they are open! One bad experience is the reason. I drove past the lot looking everyday at the blue escape! One day I decide to stop and jump in the drivers seat. As quick as that a sales man was there. I was on edge! I explained that I didn't need help I just wanted to sit in the car. Blaine asked if he could tell me about the escape. I was ok with that. He was very nice and understanding as I told him I was not ready to buy the car. I asked for some info about the escape. I took the book home and read up. The car was sold before I was ready to buy. I still watched the lot everyday for another blue escape. I was finally ready to buy my car as Blaine called me to tell me that they had a blue escape on the lot! No pressure equals no problem! Blaine was very through about teaching me everything about my new car! This car purchase was the best I have ever had. I would recommend Blaine as a top notch sales man to everyone! Thank you Suzy Franke

    Does recommend this dealer

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  • Great service
    May 23, 2017

    We were travelling from Ohio and developed a leaky tire. Not only did they squeeze us in on a Monday but also gave us a loaner car so we were able...


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    We were travelling from Ohio and developed a leaky tire. Not only did they squeeze us in on a Monday but also gave us a loaner car so we were able to keep our day as planned with little disruption to our schedule!

    Does recommend this dealer
    Came in for service or repair

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  • Efficient, worked hard to find what we were looking to buy
    May 18, 2017

    We feel that they treated us fairly. Pat worked with us to find the features on the vehicle that were a "must." She asked questions to fully und...


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    We feel that they treated us fairly. Pat worked with us to find the features on the vehicle that were a "must." She asked questions to fully understand what I needed.

    Does recommend this dealer

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  • Pam is outstanding
    May 17, 2017

    Just bought a 2010 Lincoln Navigator in Sioux Falls and was heading across the state for a family vacation. The driver side wiper blade flew off ...


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    Just bought a 2010 Lincoln Navigator in Sioux Falls and was heading across the state for a family vacation. The driver side wiper blade flew off in a rain storm. We pulled up and were promptly greeted with no appointment. Not planning on issues, Pam called around for us to find the pieces we needed. They were not available so they suggested we move 1 blade to the driver side so we could continue with our trip. we appreciated the suggestion and the fact the other blade was removed so the windshield did not get damaged. Thanks for the help.

    Does recommend this dealer
    Came in for service or repair

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  • Awesome, fast service!
    April 22, 2017

    Traveling through South Dakota, our 'tire pressure sensor fault' warning came on...we were close to Mitchell so pulled in at 4pm in the afternoon....


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    Traveling through South Dakota, our 'tire pressure sensor fault' warning came on...we were close to Mitchell so pulled in at 4pm in the afternoon. They got us in immediately and took care of it in under an hour. Jared the technician was courteous, and did a top notch job! Pam Englelland our service advisor was so polite and helpful. She found a phone number for us to help make things go smoothly for the "tourist aspect' of our trip! We were just delighted with the two of them and the dealership overall. If we lived near Mitchell, we would always be happy to return here for service! There's a certain South Mississippi dealership that could take a lesson from these folks!

    Does recommend this dealer
    Came in for service or repair

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  • On the Hunt
    April 15, 2017

    I recently purchased a 2013 Ford F350 in Kodiak Brown from Vern Eide Ford Lincoln in Mitchell. I had been hungting for this specific color for 7 m...


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    I recently purchased a 2013 Ford F350 in Kodiak Brown from Vern Eide Ford Lincoln in Mitchell. I had been hungting for this specific color for 7 months and had many deals slip through my fingers. I had saw this truck online for several weeks and always passed it up due to a tear in the driver's seat. My wife set out to prove a point and contacted Mac at Vern Eide and he worked to ensure that the seat was repaired to our satisfaction. We also worked with Jordan and CJ. Although they weren't as knowledgable about diesel engine they did their best to answer any questions that I had. Even going as far as pulling maintenance logs. I gave up a few bells and whistles for the the color I have liked since Ford released it in 2011, but it was worth it. Jordan was low key and low pressure wanting to assure that the financing and deal made sense for you. My only criticism regards the cleanliness of the truck. I crawled under it while at the lot to inspect the suspension and frame and their were piles of gravel packed in the bumpers and skid plates. Any decent wash boy could easily notice this and cure the problem. The paint was also a bit lack luster, but a quick buff and shine with an orbital buffer and some good wax has taken care of the problem. Additinally, the interior needed a little more work. The vents we fill of dirt and seats needed a good cleaning. The dealer did note the truck had not been all the way through detail yet. However, in my opinion it needed at less another 3 or 4 hours in detail. That aside I have to thank Mac, Jordan, and CJ for helping set me up with my 2013 KODIAK BROWN F350!!!!

    Does recommend this dealer

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  • Great Experience
    March 24, 2017

    Great experience all around! Jordan made the entire experience fun! Hes a great person and a great salesman. He even came in on his day off just t...


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    Great experience all around! Jordan made the entire experience fun! Hes a great person and a great salesman. He even came in on his day off just to meet with us! I would definately come back to Verne Eide Mitchell just because of Jordan, and will recommend him to friends and family!

    Does recommend this dealer

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  • Service Department
    March 24, 2017

    I was driving from Hartford to Spearfish and realized I was over on my miles - needing an oil change. I called when I was about 10 miles outside o...


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    I was driving from Hartford to Spearfish and realized I was over on my miles - needing an oil change. I called when I was about 10 miles outside of Mitchell and Adam was very helpful on telling me the easiest route to their location, said they could get me in right away, and when I pulled in he told Pam exactly where I was going and she took me right back to get my info and to the lounge. They were both so friendly and welcoming! Thank you!

    Does recommend this dealer
    Came in for service or repair

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