Covina Valley Kia Hours
Shop the Best Deals on New Kias and Pre-Owned Cars of all makes:<br />http://www.covinakia.com - 877-314-6819
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I went there for a repair for a recall. When it was done I got there and my car was not running right. The car smelled like burning rubber, the abs light... was on, and my car shock when I step on the gas but I had no rpm. Lights on the dash board filtered. They kept telling me its because of my battery, so I went and got a new one and it still was not right. But they kept saying its my battery. My dad also came and look at it, he has been working on cars for 35 plus years and said he its not done right. So we are going to bring it home and work on it. Thank God my dad was there and raised me to speak up for my self.
Mike in the Service Department does an amazing job. He's always professional and keeps me informed of any changes that may be needed. I would recommend... Covina Kia / Mike to any of my friends or family.
Thanks for the great review! We appreciate you taking the time to rate us 5-stars and share your experience!
Service department consists of scam artists that try to con you out of money! They tried telling me my car will break down and brakes will fail if I don't... spend thousands in repairs- went to get a 2nd opinion and found out they were lying about everything.
They sold me a vehicle that had previously been damage an claim that that it is certified. They sell you oil change packages that are supposedly universal... mean you can take it to any Kia dealership. But it lie, they also take 5 to 4 hour to do a simple oil change. Even with a appointment, apparently they don't know how to do a simple oil change. That dealership is one of the worst experience in my life. I going to sell this car and never buy a Kia vehicle ever again. The dealership at KiA of Covina should be investigated. So don't buy from Kia of Covina..
I took my car for a recall. Excellent service and very professional people at the shop. However, the person who answers the phone to make the appointment... , Jennifer, very rude and not help at all. It gives a bad image to the dealership. So the first impression is very bad. They should send her to a customer's relation seminar to learn the basics
I am a proud owner of a 2017 Kia Niro I bought my car brand new and have loved every day I owned it. Yesterday I was rear ended by a DUI driver. The driver... was in a Dodge Ram 4 wheel drive pickup one of their largest makes and was traveling at least 45 to 50 miles per hour. My Niro held up great I servived it without a scratch and the car was able to drive away from the accident not towed. Thank you Kia for saving my life and my next car will be a Kia Niro too. I am proud to give you my name and my business on my next vehicle. Cheryl Rocha.
Michael was awesome to work with. Very understanding and kind. He made us feel like we were important and not a bother. Great guy. I would highly recommend... working with him and this dealership.
BUY SOMEWHERE ELSE THESE GUYS ARE A BUNCH OF THIEVES I BOUGHT A NEW KIA AND THEN I WAS ASKED TO RETURN THE CAR THEY KEPT MY 3000 DOWN PAYMENT AND MAKE... STORIES UP THIS PLACE IS GARBAGE
I have never been treated worse...after I signed Pwk they then couldn't get me out TV he door fast enough....they hardly would even speak to me....I would... never let anyone I know go there and hope anyone I don't know would go and be treated like I was..never buy another Kia because of them
I came in today for an oil change and tire rotation. With it being my first oil change, Mark was very informative with any questions I had. The perfect... service and kindness from Mark definitely made my visit pleasant.