Mercedes-Benz of Chicago

New 888-824-1407 Dealer Website
Used 866-737-8978 Email Dealer
Service 888-682-9177

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Reviews

Average Ratings

4.8
Average based on 170 reviews
  • Oustanding Service

    Erick M. is my service advisor for the past 8 years he is always honest and has work completed on time.

    Dealer Response

    Thank you Pter for our recommendation of Erick M. in our Service Center. We are grateful to have such a loyal customer. We hope we can continue to...


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    Erick M. is my service advisor for the past 8 years he is always honest and has work completed on time.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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    Dealer Response

    Thank you Pter for our recommendation of Erick M. in our Service Center. We are grateful to have such a loyal customer. We hope we can continue to earn your business.


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  • although the car sold

    Even though the car sold before I got my chance to buy it, Kevin at MB Chicago was very professional, and his responses we very timely. Not everyo...


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    Even though the car sold before I got my chance to buy it, Kevin at MB Chicago was very professional, and his responses we very timely. Not everyone in car sales treats you with such respect... Thank you!

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Certified pre owned buyer

    Smooth transaction ..beat the apr of my credit union .


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    Smooth transaction ..beat the apr of my credit union .

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very nice people

    The people were very nice and helpful. Showed us how to use all of the gadgets in the vehicle. Just wished that would have cleaned the car better....


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    The people were very nice and helpful. Showed us how to use all of the gadgets in the vehicle. Just wished that would have cleaned the car better. There was dirt in the wheel wells when we bought the car.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Jorge Paiz

    excellent service, very professional. Great experience overall


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    excellent service, very professional. Great experience overall

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • As good as it gets

    Our sales representative, Emil Johic, provided superior service. We met him on two occasions and he met all of our needs and provided all of the n...


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    Our sales representative, Emil Johic, provided superior service. We met him on two occasions and he met all of our needs and provided all of the necessary information we required to make an excellent decision in purchasing an automobile that we couldn't be happier about.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Sales experience (Kyle) was outstanding

    We had an unusual request purchasing a Maybach. When our custom order was delayed, Kyle found and delivered exactly what we wanted. All details we...


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    We had an unusual request purchasing a Maybach. When our custom order was delayed, Kyle found and delivered exactly what we wanted. All details were fulfilled beyond expectations.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Awesome experience

    Walter was wonderful. Always helpful and did what he said he would do. Thanks so much.


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    Walter was wonderful. Always helpful and did what he said he would do. Thanks so much.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Buying Process

    Wow in all my years of buying cars, I have NEVER had such a smooth, no hassle buying experience. Mercedes-Benz of Chicago treat you like FAMILY. T...


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    Wow in all my years of buying cars, I have NEVER had such a smooth, no hassle buying experience. Mercedes-Benz of Chicago treat you like FAMILY. The whole process took about 75 minutes from the time I walked in the door. Ask for Dennis Smith, the guy is AWESOME......Pete

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Amazing service!

    Totally responsive and careful. Did great work. Picked up and dropped off my car - super convenient.


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    Totally responsive and careful. Did great work. Picked up and dropped off my car - super convenient.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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