Groove Mazda

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
634 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 11, 2020

    We purchased a 2020 Mazda CX-5 from Groove. Pricing was considerably less expensive than in Colorado springs and selection of color/model exceeded CSprings... dealers, so it was worth the 50 min drive. Sarah Sachs was a fabulous sales rep. No pressure. Very personable. And, she even drove to Colorado Springs after the purchase to bring some car mats we ordered. When we purchase again, Groove will be our first choice.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 26, 2020

    Jeff was very easy to work with and treated us very well. Enjoyed our buying experience and would return for future purchases. Thank to everyone there.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • October 31, 2017

    I purchased my car the end of February 2017 and have been in twice for my service on my car. I had not planned on buying a new car so soon but was forced... to when mine finally gave out. I live in Colorado Springs and did not have a great experience at the Mazda dealership there, so I started looking around in Denver. I spoke with Destiny and she was awesome. I told her what I was looking for and what I had been quoted so far. She let me know when would check to see what they could do and let me know within 30 minutes. She got back to me in 15min. She talked with me about my needs and met those without trying to push or sell me other things I did not need. This is really important to me as my father is a mechanic and do not appreciate when dealerships and/or salesmen try to use sales tactics or assume I am not knowledgeable about cars. She and her team did everything they could to get me the best deal and make it a great hassle and pressure free experience. They even stayed late for me since I live out of town. Destiny is great at communication and stays in touch making sure everything is taken care of during the buying process and after. She ensures I am taken care of when I have come up for service (oil changes etc) also. I highly recommend Groove Mazda and working with Destiny!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    September 25, 2020

    Sam was awesome to work with didn’t try to sell me anything showed me exactly what I wanted to see and let me take the car for the whole day he even came... in early and stayed late for me .. nice guy .. thanks Sam

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 18, 2020

    We had the pleasure of working with Sam! He went out of his way to find us EXACTLY what we wanted in our brand new Mazda CX-5 Grand Touring... all the... way down to the tinted windows, dark rims, and white leather seats! I highly recommend groove Mazda... and I also HIGHLY recommend asking for Sam if you’re a little picky like we are! He’ll make sure you get the best deals, rates, and exactly what you’re looking for in your new car! Another awesome thing, he sent us a text to see how we were loving our new car... this made us feel so special.. like we weren’t just a dollar sign to him! Amazing customer service!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 17, 2020

    So happy I found this dealership. Sam made the process more like buying a car from a friend. I also liked the spacious area to test out cars near the dealership.... I think the only downside was that it took awhile to get through financing, but it was just having to wait my turn.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    August 31, 2020

    Rebekah helped me get quickly scheduled to drive a used 2018 GTI quickly and helped me through the purchasing process! Glad for the help and my new-to-me... GTI!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 24, 2020

    Sara worked with me on the purchase of a 3017 Honda Accord. She was professional. She got my questions answered. I am a single female 73 years old. I... got no high pressure from Sara and she made me feel very comfortable.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 23, 2020

    It was a fast and easy process in getting my Nissan Maxima and I enjoyed Sara's humor she was great and the rest of the crew as well!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 27, 2020

    Destiny was awesome. She really understood my needs and got me exactly what I never knew I wanted. This lady really knows her stuff. Happy car buyer.... Highly recommend her.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews