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Reviews

Average Ratings

4.7
55 lifetime reviews.
  • Excellent Service! Purchased a Chevy Equinox :)

    AMAZING! I purchased a "new to me" Chevy Equinox and couldn't be happier. Johnny and his team made the ENTIRE process easy and stress-free. My hus...

    Dealer Response

    Look forward to helping your Husband in the same manner!!


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    AMAZING! I purchased a "new to me" Chevy Equinox and couldn't be happier. Johnny and his team made the ENTIRE process easy and stress-free. My husband will be going back to Robert's to get his next vehicle! They are personable, honest and I know I can count on them for future vehicle maintenance. I left Robert's knowing I made the right choice! I am planning on keeping my awesome new vehicle for awhile, but I will definitely go back to Robert's when the time comes to get a new vehicle. Thank you for making my experience positive and hassle-free!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Look forward to helping your Husband in the same manner!!


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  • Great experiencing buying my Saab.

    TLDR; This place was great. Johnny is the man. My car is working awesome. I absolutely recommend this joint for a fast and easy purchase, great pr...


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    TLDR; This place was great. Johnny is the man. My car is working awesome. I absolutely recommend this joint for a fast and easy purchase, great price, and top quality used car. The morning after a rather nasty dealer my family has dealt with I began searching my job's area for car dealers. Robert's was the first place I came across. I loved the looks of this car, how great the condition seemed to be for it's age, and the price was right were I needed. I submitted an online inquiry before they were open, not expecting a reply until later in the day. I received a phone call as soon as they opened, the first thing that impressed me. I had called other dealers as well, but none had reached out this fast. I called them up on my break and spoke with Johnny. He sounded like your typical charismatic salesman (no offense Johnny :P), answered all of the questions I threw at him on the phone, and we set up a meet when I got out of work. I ended up getting impatient and took a trip to check the car out at my lunch break and get a reading on the man that I would entrust in getting me to and from work everyday. I immediately fell in love with the car when I got there and, despite my skepticism, it seemed like I would have a great experience with Johnny. The test drive was awesome. He told me to test out the turbo... which I did quite aggressively. We figured out there is an alarm you can set when you reach a certain speed, which was set at 78/mph... The car handled great, it lived up to the photos, and Johnny was straight with the issue the car did have (which were so few). I told him I'd present my case to the girlfriend and have an answer for him that night. I emailed him me yes that evening. I received a voicemail early the next morning from Johnny about the email, saying he's happy for us, and excited we're going to purchase the Saab. He didn't hang the phone up completely at the end of the voicemail... my heart dropped. The cynic in me expected to hear some bad things on the other end. I was quickly relieved when I heard him belting the lyrics to Tom Petty's - Refugee. A straight forward, warm guy, with good taste in music. Double sold. The day of the purchase I went over the car again making sure nothing stuck out worth noting. I played Refugee on the sound system to test the AUX input out. He got a kick out of that. All in all, everything checked out. He promised new breaks, new tired, oil, all of that on pick up. He was very understanding with my situation, my budget, and making sure we both ended up on the winning end. He knocked a good chunk of the price off for me. I was dumbfounded, as well as grateful, with how effortlessly he did this for me. The transaction was quicker than checking out at a retail store. It continued to be a very pleasant experience. He said he'd have the car ready in two days. It didn't quite happen that way, but it was for his attention to detail to make sure I received a reliable vehicle. I ended up picking it up a couple days later than expected, but fine with it being for extra repairs. When i did pick it up it was equip with all of the things he promised, he handed me the keys, and I was on my way. I waited until my 30 day 1000 mile warranty was up to write this. The car is still running great. No hidden issues arose after some hard time on the road. I'm still extremely pleased with the whole experience Robert's Auto provided for me. I recommend these guys the next time you need to purchase a vehicle. Thanks Johnny! Matt

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience buying an Audi TT Ragtop

    They have a great website with a lot of specific information and pictures so I could research their inventory. Decided what I wanted and then had...


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    They have a great website with a lot of specific information and pictures so I could research their inventory. Decided what I wanted and then had a good buying experience with Wael. Then after agreeing to the deal, they repaired a glitch in the ragtop, put on new tires, and delivered the car in great shape. Will definitely go back for any used car needs in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Outstanding place to buy a car

    This was the first time I purchased a car from Roberts Auto. Hands down the easiest, painless, respectable experience my wife and I have ever had....


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    This was the first time I purchased a car from Roberts Auto. Hands down the easiest, painless, respectable experience my wife and I have ever had. No pressure, straight up honest, no haggling. My wife is so happy and was so impressed with YL and John the two gentlemen we worked with. I will go there FIRST the next time I need a vehicle. Great inventory of used premium cars. I did my research and bought the car at a very fair price for both of us. Do your self a favor, check it out and ask for YL. (That's really his name).

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Retiree

    Excellent to do business with. Very accommodating and helpful. Picked up for transportation to dealer when I picked up my car.


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    Excellent to do business with. Very accommodating and helpful. Picked up for transportation to dealer when I picked up my car.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Good service

    They sold me an expedition at a fair price and had it looked over at a garage before I picked it up. They replaced the rotors, brakes, and tires,...


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    They sold me an expedition at a fair price and had it looked over at a garage before I picked it up. They replaced the rotors, brakes, and tires, and had the oil changed and a wheel alignment done. They also gave me a 12 month 12000 power train wareentee at no cost. Their customer service was excellent.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome

    Hassle free environment. Clean nice cars. Amazing prices. Truly a fun experience


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    Hassle free environment. Clean nice cars. Amazing prices. Truly a fun experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • The easiest purchasing experience I have had

    I needed to replace my husband's vehicle after he totaled his in a collision. I found a vehicle on Cars.com and made arrangements to test drive i...


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    I needed to replace my husband's vehicle after he totaled his in a collision. I found a vehicle on Cars.com and made arrangements to test drive it. I ended up purchasing a completely different vehicle that had the features we wanted. Johnny helped get the vehicle financed, kept our monthly payment below the max we could afford and had the vehicle ready for pickup within 2 days. He even had someone pick me up after I dropped off the rental car we had!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Roberts Auto Service is the Place!!!!!

    What can I say, when we started looking for a car, I really had no hope, because of credit issues. When we pulled into the lot, after a not so gr...


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    What can I say, when we started looking for a car, I really had no hope, because of credit issues. When we pulled into the lot, after a not so great encounter at a place down the road, Johnny greeted us and couldn't be nicer, right away I told my sad tale of credit problems, Johnny said, just figure out what car you want and let me do my job. I let Johnny do his job, and a great job he did, once Wael did his financing magic, got our payment below what we wanted and a fantastic interest rate. I tell anyone who will listen, what a great experience we had at Roberts Auto Service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • AMAZING SERVICE

    I went to Robert's Auto Service looking for a BMW. Found a beautiful 3-series BMW and fell In love. It was a pleasure working with them and they c...


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    I went to Robert's Auto Service looking for a BMW. Found a beautiful 3-series BMW and fell In love. It was a pleasure working with them and they catered to every need I had. I would definitely recommend them to anyone!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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