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I test drove a used vehicle located on their lot. There was two areas of paint bubbling up over the rear wheels. I was told that the truck was going into... the shop to repair this problem, and then told I would be called when the vehicle was ready. I received a call 3 days later to tell me that someone had placed a deposit on the truck, so it was no longer available. Then immediately the caller tried to sell me other vehicles on their lot. Classic Bait and Switch. Lack of integrity. Dishonesty.
We apologize for any negative experience you received with working with our dealership. Your concerns have been forwarded to our General Manager, Chuc...k Megee, for further review on how this was handled. In the meantime if you'd like to speak to Chuck further, he can be reached at 570-402-2606. Thank you!
I've had nothing but great experiences with this dealership.. Janice and Ken are great they treat you like a person instead of a dollar sign like some... dealerships do.. they're great people and the facility is awesome..
Thank you for the great review, Walt. We appreciate your business and your continued loyalty to Ray Price Volvo Cars. We will see you again soon! Ray ...Price Volvo Cars 570-955-3757
My window was stuck down on my volvo,called on a Friday they said come in Sat morning got me right in fixed it washed it .They treated me as though... my car was just purchased from them.When the time comes I will!!
Hi Lyle - The Ray Price Volvo team was very happy to assist you with your issues with your window! Our goal is to provide you excellent service at eve...ry visit and we will continue to do so. We look forward to seeing you again in the future. Please give us a call if you have any other questions. Ray Price Volvo Cars 570-955-3757
Always a pleasure returning to Ray Price for service! Former Ray Price Honda customer and now a Ray Price Volvo customer. Nothing but professionalism from... purchase to service. Did not purchase a car during my most recent visit! Love the new Ray Price Car Park.
Hi Walter - Thank you for taking the time to leave feedback regarding your recent visit with us. We are so happy to hear you loved the All New Auto Pa...rk location! We look forward to seeing you at your next service visit. Thank you! Ray Price Volvo Cars. 570-955-3757
The best service experience we’ve had regarding vehicles, except for previous experiences at the same dealer Ray Price Volvo: genuine friendliness without... false bonhomie or intrusiveness, and excellent mechanical work.
Thanks for the great review, Donald! Our team was happy to assist with all your service needs at our location off Rt. 33 in Stroudsburg. Please give u...s a call if we can be of any other assistance. Ray Price Volvo Cars. 570-955-3757.
Ken Bulloch made a believer out of me since he has taken over the service department Ive seen major improvements and I greatly appreciate the call backs... and taking the time to answer all emails “ Janice” as well!
Hi Ramon, We appreciate your business and hope you have visited the all new Ray Price Volvo Cars at our new Auto Park location off Route 33 in Strouds...burg. We hope to see you soon and we can give you a tour of the Auto Park when you come. Ray Price Volvo Cars 570-955-3757
Although I purchased a nearly new S60 T5 Volvo, as well as the Platinum rated extended warranty, the Volvo service center will not honor any type of warranty... I have on my vehicle. Even though the $1800 warranty assures all mechanical issues are covered, when I called to inquire about the progress of the repair on my 2015 Volvo that I've had less than a year, all repair costs would be 100% out of pocket. I was told a mouse had chewed through the electrical system and caused the check engine light to come on. Number one, how do I know that a mouse caused the damage since all the work is done in the bays where customers are, understandably, not allowed to go into. How is that my fault a mouse got into the wiring system? I've owned cars all my life,lived in the same house for 40 years and have never had rodent issues. Number 2...how convenient is it that the only thing not covered by the warranty that comes with the vehicle as well as the $1800 Platinum plan is totally negated by any mouse damage? What is the point of purchasing an extended warranty if it comes with all kinds of scenarios that negate the warranty? I feel duped and ripped off by this delearship and will not return to them for any future purchases. I gave facilities 4 stars because the new dealership is beautiful but I believe customers are paying for the new dealership by not honoring very pricey warranties. So they get their money back at both ends, selling useless warranties they have no intention of honoring.
Great new facility in Stroudsburg PA. These vehicles are state of the art in transportation. Not only are these vehicles state of art, they're safe and... comfortable. A buy for sure.
My Volvo XC60 was taken in quickly fo my service appointment, everything I had called about was accurately listed, my courtesy car (a beautiful 2017... Volvo sedan!) was ready and waiting for me, my car was ready in the time promised, AND given a beautiful car wash! I LOVE Ray Price Volvo and wouldn't service my Volvo anywhere else!
I've purchased my 2012 Volvo from Ray Price, ( Robert Nelson) was my salesman, I was so happy that he was able to help me with my S60 (2017) purchase.... He went out of his way to be sure that I got everything that I wanted in my new car.