Hendersonville Auto Brokers

Joel sold me a vehicle that WILL NOT START after purchasing it on May 2nd [it is now May 31st]. The check engine light came on 6 days after purchasing the car [less than 100 miles of driving] and would not accelerate over 50mph. Spent $1,000 trying to get the thing fixed, and now he is 'too busy' for my phone calls and leaving my text messages on open without replying. Total joke.

Joel sold me car that WILL NOT START after owning it for 3 weeks. The check engine light came on 6 days after purchasing the car and it would not accelerate over 50mph. Spent $1,000 trying to get the thing fixed, and now he can't even return my phone calls. Total joke of a dealership

Call 4 times regarding a vehicle on their lot. On the fifth call was told vehicle was sold.

These guys (Joel) are rude and way over priced. The car was so over priced the bank would not lend on it. Then instead of calling me back to tell me they would not deal on price they waited until I got there to tell me. Total waste of time. Joel got a little rude when I told him I would not over pay for a vehicle. He said I should just bring the difference in cash. Avoid this dealership!!

Amazing cars, amazing prices, amazing people!! Such an awesome car buying experience, they truly look after their customers!!!

Incredible Family owned Dealership, been my go to for over 30years Very knowledgeable staff and can find you what you are looking for

I have bought a few Range Rovers and sports cars from Richey, always a great experience!

This was the easiest car purchase I have ever done! We will purchase all vehicles from them from now on! And those biceps on Richey! Oh my! 😂 Thank yall, and we will be seeing yall soon for Nic a car! Brooke was awesome and so easy to work with. Fastest and easiest car purchase ever!

I have now purchased (2) vehicles from Rick Shaffer (Owner) of Hendersonville Auto Brokers. From both of my experiences RICK IS A STAND UP GUY: PERIOD! I purchased a 2013 Mercedes SL 550 back in June of 2022. Loved it, great car. After owning it for a couple of days I noticed that one of the eyebrow lights on the headlight wasn't working. Since I had purchased the car "as-is" with no "we owe" or anything else I called Rick asking if he knew someone that could replace it AT MY EXPENSE and that I understood that my purchase was "AS-IS". To my surprise and delight Rick said that it WAS NOT ON ME and to bring the car in and he would get the light replaced. Not a cheap or easy fix as the whole front fascia of the car has to be removed in order the replace the headlight. He provided me a loaner car while the light was replaced; again GREAT GUY. I know this is long but just before Christmas this year my step sons car threw a rod. $11,000 repair bill to replace the engine was not an option on his 2011 Hyundia Sante Fe. I thought we would take a look at what Rick had available. My step son found a 2015 KIA Soul and Rick made us a great deal on it. The car did have an open re-call from KIA which Rick (again) took care of and (again) provided a loaner car while this was done. Did I mention that he came in on Christmas Eve, Eve to meet us and make the whole thing possible? He did. GREAT GUY, GREAT DEALERSHIP. Rick is a man of integrity. I will recommend his dealership all day, everyday. Very rare in today's world.

I was very satisfied with the purchase. It was a used 2014 GLK 350. I love it but when purchased , right left bottom light was gone and was supposed to be ordered and replaced. Called several times since they said it had been ordered when purchased! Forward several months and a few phone calls, still no replacement! At this point we will replace it on our own. It is not about the money but about principal! Not ONE phone call from them letting us know when it had arrived!