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Reviews

Average Ratings

4.5
Average based on 14 reviews.
  • the best place to buy a car

    I narrowed down my car purchase to a Kia Soul - basic good car, excellent warranties, lots of cargo space, no frills. I requested information from...


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    I narrowed down my car purchase to a Kia Soul - basic good car, excellent warranties, lots of cargo space, no frills. I requested information from multiple Kia dealers in and around NYC via the web. What I got were lots of emails and phone calls with no reliable information about cars in stock or prices. It was intrusive and time consuming; I just wanted the process to be as simple and efficient as possible. Then Joe DiMaggio from Tenafly Kia called me directly: I explained my position, and he offered me a firm price on the car I wanted on the spot. When I was ready to buy the Soul about 6 weeks later, I went to Tenafly Kia, test drove a car, asked questions and got answers, and then was left on my own in the showroom to think about options as I requested. At no point did I feel pressured or that I was not getting truthful answers to my questions. The purchase went smoothly (paperwork, registration, plates) and they even arranged sale of my old heap for scrap. I would feel completely confident in sending anyone to Tenafly. All the employees are skilled, efficient and just plain nice to deal with. Their excellent ratings are well deserved. I didn't know car dealerships operated so well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • one month. no title yet

    Bought a minivan and was promised the title would be ready "in a week or two". It's been a month and neither Nancy nor Marny has gotten back to me...


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    Bought a minivan and was promised the title would be ready "in a week or two". It's been a month and neither Nancy nor Marny has gotten back to me after saying I would hear from them in less than an hour since they have to make a few calls to see what happened to my title. I would like tospeak to the owner but no one seems to want to give me his number.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Goldstein

    I highly recommend this dealership. They were very professional and extremely helpful.


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    I highly recommend this dealership. They were very professional and extremely helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Highly Recommend This Dealership!!

    After being burned by another Kia dealership, I was turned off to buying a car, but Carlos Alcaide of Tenafly Kia restored by faith in top notch s...


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    After being burned by another Kia dealership, I was turned off to buying a car, but Carlos Alcaide of Tenafly Kia restored by faith in top notch salesmanship. My purchase of my new 2013 Kia Soul was painless and drama free. Carlos found my dream car and offered me a fair price. He found excellent financing even with my less than perfect credit score. My car was delivered as promised! Run don't walk to this dealer!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Sales Person who goes the extra Mile!!

    This is my Second Kia Sorrento that I am leasing from the same dealership. The first one and this one was because of our Sales Person. They both w...


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    This is my Second Kia Sorrento that I am leasing from the same dealership. The first one and this one was because of our Sales Person. They both were Excellent. In our recent Lease Carlos went out of his way to make sure we got the vehicle we wanted at the price we wanted. I live in Jersey city and Traveled to Tenefly Kia because of the OUTSTANDING Staff that awaits us there. As long as Tenafly Kia keeps employing Sales People Like Carlos we will be a Long Time Customer.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great experience at Tenafly Kia

    In the past I have always felt somewhat nervous about buying a car because I have had sales people that were not honest with me. My salesman at Te...


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    In the past I have always felt somewhat nervous about buying a car because I have had sales people that were not honest with me. My salesman at Tenafly Kia, Grant, made me feel so at ease. He was so knowledgable about the cars and made the whole process delightful from beginning to end! I bought a Kia Optima and love the car. This dealership has a nice welcoming feel to it... you don't feel pressured at all. I will be back ~

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • This place is just fantastic

    Well I don't know were my post went...here I go again, I can't thank joe&Carlos enough they were the best. Joe knew I was in a bad place with the ...


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    Well I don't know were my post went...here I go again, I can't thank joe&Carlos enough they were the best. Joe knew I was in a bad place with the garbage I was driving 2008 CHEVY EQUINOX OMG!!! NEVER AGAIN. they made our whole year. This dealership has the nicest people working there .knowledgeable, understanding, an experienced . Thankyou again so much jumpin joe an Carlos you guys were great... an thanks again to kia of tenafly for a beautiful 2014 sorrento..what an awesome truck.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • recommend dealership

    Was the best experience ever had at buying a car. This is a second purchase for my family and all the people at this dealership are highly profess...

    Dealer Response

    Hi Carla, Just wanted to say thank you for your review about Tenafly Kia. It means a lot to us, and we really appreciate it. Always remember we ar...


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    Was the best experience ever had at buying a car. This is a second purchase for my family and all the people at this dealership are highly professional and well informed about their cars. I felt very comfortable and no pressure from either the salesman or his manager( Joe DiMaggio). I would highly recommend this dealership to everyone if your are looking for honesty , fair pricing and genuine caring from the whole team at Tenafly Kia.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Carla, Just wanted to say thank you for your review about Tenafly Kia. It means a lot to us, and we really appreciate it. Always remember we are there for you! I hope to see you soon! all the best, Rob Engel, Owner/General Mgr. Tenafly Kia


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  • Love my new KIA!!!

    The whole experience of buying my car was a wonderful one!!! All of the employees at Tenafly Kia were knowledgeable, down to earth and definitely ...

    Dealer Response

    Dear Barb, Just a short but big thank you for writing such a nice review about our store, Tenafly Kia. I think that the relationship we have with ...


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    The whole experience of buying my car was a wonderful one!!! All of the employees at Tenafly Kia were knowledgeable, down to earth and definitely not pushy!! They were all so helpful and pleasant! A big shout out to Carlos, my salesman and to Joe DiMaggio!!! I love my new KIA Optima!!!! I get so many compliments on this car!! Thanks for the great experience guys!! Will let everyone know!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Dear Barb, Just a short but big thank you for writing such a nice review about our store, Tenafly Kia. I think that the relationship we have with all our customers is special, and your review shows it. Please let me know if there is anything you need! all the best, Rob Engel, President and General Mgr. Tenafly Kia


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  • What a wonderful experience!!

    I went to Tenafly Kia after visiting many other dealerships where I was either ignored, questions not answered or a sales person who just wanted t...

    Dealer Response

    Hi Mariann, Thanks so much for the great review. Its a team effort here at Tenafly Kia. Everyone of our staff is involved with the customer to mak...


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    I went to Tenafly Kia after visiting many other dealerships where I was either ignored, questions not answered or a sales person who just wanted to sell me something - not listening to what I wanted. I went to Tenafly Kia and worked with Joe DiMaggio on finding the right car for me and my budget. He was very helpful, made me feel very welcome. The whole staff made it a very inviting place to be. When I went to pick up the car, not only was Joe his usual helpful self, but Keith Yasso walked me through all the financial paperwork, Ricardo Seidner walked me through the service area and Grant Visconti spent time in explaining/demonstrating the features of my car. They were all wonderful and I would recommend them to everyone!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Mariann, Thanks so much for the great review. Its a team effort here at Tenafly Kia. Everyone of our staff is involved with the customer to make sure that there is always a sense of urgency for any small or large issue. As my dad used to say "our customer is our best advertisement". It is really a long-term relationship. I hope everything is great with your vehicle. I will let the gang know about your kind review. all the best, Rob Engel, President/General Mgr Tenafly Kia


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