Tuttle Click Hyundai

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 20, 2020

    Tuttle click Hyundai gave us the absolute worse service. This is car number 4 we have purchased and my last. I complained about my sunroof not working... in the past. Bringing my vehicle in this time and saying the sunroof still is not working and showing the exact same thing with is not opening and closing properly. The technician told me that the 1st Time I brought the vehicle in I complained about “the sunroof and this time it was the switch”. I guess in the future we all must need to be mechanics to diagnose are own vehicles. Last, the paint on my door handles is peeling off. This is something happening on not just my vehicles but 1000s after doing a lot of research. I am over my warranty and they are unwilling to fix the paint. I have called corporate and advised them of my situation and was told I would be receiving a call within 3 to 5 days. Today is day 6 no call. I will call them 1 last time and it’s off to the attorneys. They can’t even follow their own promises!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Bari, We are disappointed to hear about your recent negative service experience with us here at Tuttle-Click Hyundai. We are sorry to hear that ...your vehicle is out of warranty for the sunroof issue. We apologize for the inconvenience. Could you please send us an email directly so that we can get in touch with you? Our management team has seen your review, and we would like to speak with you further about your experience. We look forward to starting the process of turning your experience around and doing everything we can to get you the help you need! Tuttle-Click Customer Service | support@tuttleclick.com

  • 5.0 out of 5
    November 19, 2020

    Even though I did not have an appointment for the service, the staffs were very systemic and professional! I feel so thankful for the early open at 7AM.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Jae, Thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Hyundai. We are glad to hear that you felt our sta...ff was accommodating and professional. Thank you for choosing to service with us, and we are here for you for all things Hyundai! Tuttle-Click Customer Service |support@tuttleclick.com

  • March 18, 2015

    they are really friendly and, helpful,they do whatever they can to satisfy the customer.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 25, 2020

    This is 1st maintenance for my Tucson . Service advisor is very professional and friendly, Great dealership and service. Will buy new car here again. Thank... you

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello, thank you for sharing your recent 5 star service experience with us here at Tuttle-Click Hyundai. We are pleased to hear that you felt our staf...f provided professional, friendly, and great service. Thank you for choosing us, and we are here for you and your Tucson anytime in the future! Tuttle-Click Customer Service | support@tuttleclick.com

  • 5.0 out of 5
    September 24, 2020

    I was very impressed with our salesman Mike Baldawy. He answered all our questions in a very good way and was very patient and polite.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Maria, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are so glad to hear that Mike answered all y...our questions and provided polite and patient service. Congratulations on your new Hyundai purchase! Thank you for being part of the Tuttle-Click family, and we are here for you anytime you need! Enjoy every new mile ahead Maria! Tuttle-Click Customer Service | support@tuttleclick.com

  • 5.0 out of 5
    September 23, 2020

    Sales person was very helpful and knowledgeable of the vehicle I wanted. He assisted me with all my questions. Overall I was pleased with the service I... received.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Michael, Thank you for sharing your recent 5 star car buying experience with us here at Tuttle-Click Hyundai. We are thrilled to hear that your... experience was knowledgeable and informative. We are glad that all your questions were answered. Congratulations on your new purchase! Thank you for choosing to be part of the Tuttle-Click family, and we are here for you anytime in the future! Tuttle-Click Customer Service | support@tuttleclick.com

  • 3.0 out of 5
    August 12, 2020

    Went in for an engine light. Was quoted $830 to fix, plus an additional $1600 upsell repairs. Service advisor couldnt explain the engine light repair and... had to defer to a mechanic. Quality of friendliness and overall customer service has diminished over the years. Feel more like a number and a go fund me account than an actual customer.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Robert, We are disappointed to hear about your recent service experience with us here at Tuttle-Click Hyundai. We are sorry to hear that you fe...lt the quality of our customer service has diminished. That is certainly concerning for us to hear, and so we want to do all that we can to turn your experience around for the better. Could you please contact our customer service management team directly? We look forward to speaking with you and doing all we can to improve your time with us! Tuttle-Click Customer Service | support@tuttleclick.com

  • 5.0 out of 5
    July 13, 2020

    Tuttle Click Hyundai is amazing! I’ve purchased 3 cars and will get my 4th one as well. They are professional, kind and courteous. Love the entire team.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello Crystal, Thank you for sharing your recent 5 star experience with us here at Tuttle-Click Hyundai. We are thrilled to hear that your experience... with us is always professional, kind and courteous. Congratulations on your soon to be 4th purchase with us! Thank you for continuing to be part of the family here at Tuttle-Click, and we are here for you anytime that you need. Enjoy every new mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com

  • 5.0 out of 5
    July 9, 2020

    Kenneth the salesman answered every question and Barry the sales manager expedited very well the process, enjoyed the experience, will recommend them to... my friends

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Maria, thank you for sharing your recent 5 star experience with Kenneth and Barry here with us at Tuttle-Click Hyundai. We are thrilled to hear ...that they made the process of buying a new car enjoyable and informative. Congratulations on your new Hyundai! Thank you for choosing to be part of the Tuttle-Click family, and we are here for you anytime you need. Enjoy every new mile ahead! Tuttle-Click Customer Service | support@tuttleclick.com

  • 5.0 out of 5
    July 6, 2020

    Joe was fantastic in the customer service. Honest pricing and up front from the start. There were no additional add ons trying to be up sold along the... process. I would recommend

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hello Neil, thank you for sharing your recent 5 star service experience with Joe here with us at Tuttle-Click Hyundai. We are pleased to hear that you...r service experience was honest, smooth and simple. Thank you for choosing to service with us, and we are here for you always. Enjoy the road ahead! Tuttle-Click Customer Service | support@tuttleclick.com

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